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Posted by Michael on August 23, 2006, 1:11 pm
Please log in for more thread options I did open the link and both registers fail on step 8, which is testing the
PinPads. I would think that this would indicate that there is something
wrong with the OPOS driver. I believe my registers are using the following
drivers:
EPSON OPOS ADK Version2.40E SP1 UPOS 1.8
"Jeff" wrote:
> Michael,
>
> Did you click on the link I provided in my last post about troubleshooting pinpad problems?
> > Here's a setup link in CustomerSource; http://tinyurl.com/mx2te
>
> Did you enable the pinpads in the Register setup screen?
> --
> *
> Get Secure! - www.microsoft.com/security
>
> You must be using Outlook Express or some other type of newsgroup reader to
> see and download the file attachment. If you are not using a reader, follow
> the link below to setup Outlook Express. Click on "Open with newsreader"
> under the MS Retail Management System on the right.
>
> http://tinyurl.com/75bgz
>
> **********
>
> Yes my processor has encrypted the pinpads. I have two pinpads one is
> reading ready and the other is reading offline. I am getting a "Access
> Denied" message on the workstation that is showing offline. The workstation
> that says ready will prompt the user to verify that the amount and then the
> customer can put in their pin number but when it is sumbmitted I get a
> communication error.
>
> "Jeff" wrote:
>
> > Michael,
> >
> > First, have the pinpad(s) been sent to your processor and had them
> > encrypted?
> >
> > Second is it plugged into a serial port on the computer and not a
> > Serial=>USB cable.
> >
> > Here's a setup link in CustomerSource; http://tinyurl.com/mx2te
> >
> > --
> > =
> >
> > Get Secure! - www.microsoft.com/security
> >
> > You must be using Outlook Express or some other type of newsgroup reader
> > to see and download the file attachment. If you are not using a reader,
> > follow the link below to setup Outlook Express. Click on "Open with
> > newsreader"
> > under the MS Retail Management System on the right.
> >
> > http://tinyurl.com/75bgz
> >
> > ==========
> >
> > > When I go into "Configure OPOS Service Objects" and select pinpad then
> > > test I
> > > get an "Access Denied" error message followed by "Unable to OPEN device
> > > (Error Code: 104). I am getting this message on both of my terminals,
> > > however one of my pinpads displays "READY" where the other one says
> > > "OFFLINE". Is there any good documentation on how to setup and trouble
> > > shoot
> > > these pinpads?
> >
> >
> >
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