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Posted by Rick Brown on January 19, 2006, 4:05 pm
Please log in for more thread options
The last time I asked my distributor if it's ok to use USB Logic PD's
instead of Serial, the fellow said they have lots of problems with them
coming back. He suggested I stick with serial.
Rick Brown
DataBasics
> Just going to bed...long day wow. Anyhow, I have a bunch of USB ports on
> the
> back of my computer, and no serial, so I am using converters...one for the
> pin pad and one for the pole display. I called up logic, and they can't
> seem
> to get the pole to work either. All the tests and prompts seem to come
> back
> negative. They think along with me that there is nothing wrong with the
> pole
> display, and since we plugged it into many different usb ports, it's not
> that...can't seem to figure out what in the heck happened...when I
> uninstal
> the pinpad, I still don't get anything for the Logic display. Something
> very
> odd has happened. Anything other advice? :)
> --
> Thank You
> Vince :)
>
>
> "Jeff" wrote:
>
>> Vince,
>>
>> Complicated ;-)
>>
>> Did you by accident pick the same COM port as the display when you set up
>> the 1000?
>>
>> Does your display use a COM port on the back of your computer or USB?
>>
>> Are you using a separate COM port for each? Most computers only come
>> with
>> one nowadays. A 9 pin male connector on the computer end.
>>
>> If the display is USB, the COM port should be COM 5 and the 1000 COM1 if
>> only one COM port on the back.
>>
>> I'm going to bed finally.
>> --
>> *
>> That would have been way too easy...my life is much more complicated, any
>> other ideas?
>> PS Yes I have a battery back up...hopefully it still works :)
>> --
>> Thank You
>> Vince :)
>>
>>
>> "Jeff" wrote:
>>
>> > Vince,
>> >
>> > Try shutting down the computer, unplugging the power to the display,
>> > plug
>> > it
>> > right back in, turn back on the computer.
>> >
>> > If that works, try plugging in your display into your battery backup on
>> > the
>> > battery side (you _do_ have a battery backup on each machine, right?).
>> > The
>> > display has a little computer in it and if there is a power out, surge,
>> > dip,
>> > they sometimes lose their brains. Powering off, then on again, resets
>> > and
>> > fixes it most of the time.
>> >
>> > --
>> > *
>> > Today I configured the opos driver to allow for my Verifone 1000 se pin
>> > pad...that worked fine, but then my Logic Control pole display went
>> > out.
>> > When I say went out, it is still configured in the opos, because I
>> > tested
>> > and
>> > it was successful, I changed nothing...but the pole display constantly
>> > blinks
>> > Logic Control POS Display...if I ring up a sale, it stops blinking, but
>> > won't
>> > show what I ring...when the system is down, it just says Logic Control
>> > POS
>> > Display???
>> > I did the same configuration the another register, and I had no problem
>> > at
>> > all...I'm not sure if I did something wrong, or the damn thing just
>> > went
>> > on
>> > the blink...but I have a feeling it's working because when MS POS is
>> > off,
>> > it
>> > still reads Logic Control POS Display???
>> > Any advice would be greatly appreciated.
>> > --
>> > Thank You
>> > Vince :)
>> >
>> >
>> >
>>
>>
>>
|
|
Posted by Vince on January 19, 2006, 6:17 pm
Please log in for more thread options
Problem is I don't have any serial ports on my computer, everything is
usb...I have 6 different usb slots...and the thing of it is, it was working
just fine...I have tested it now on 3 different computers, all through the
same devise, and I think I just fried the damn pole display. Who knows?
--
Thank You
Vince :)
"Rick Brown" wrote:
> The last time I asked my distributor if it's ok to use USB Logic PD's
> instead of Serial, the fellow said they have lots of problems with them
> coming back. He suggested I stick with serial.
>
> Rick Brown
> DataBasics
>
> > Just going to bed...long day wow. Anyhow, I have a bunch of USB ports on
> > the
> > back of my computer, and no serial, so I am using converters...one for the
> > pin pad and one for the pole display. I called up logic, and they can't
> > seem
> > to get the pole to work either. All the tests and prompts seem to come
> > back
> > negative. They think along with me that there is nothing wrong with the
> > pole
> > display, and since we plugged it into many different usb ports, it's not
> > that...can't seem to figure out what in the heck happened...when I
> > uninstal
> > the pinpad, I still don't get anything for the Logic display. Something
> > very
> > odd has happened. Anything other advice? :)
> > --
> > Thank You
> > Vince :)
> >
> >
> > "Jeff" wrote:
> >
> >> Vince,
> >>
> >> Complicated ;-)
> >>
> >> Did you by accident pick the same COM port as the display when you set up
> >> the 1000?
> >>
> >> Does your display use a COM port on the back of your computer or USB?
> >>
> >> Are you using a separate COM port for each? Most computers only come
> >> with
> >> one nowadays. A 9 pin male connector on the computer end.
> >>
> >> If the display is USB, the COM port should be COM 5 and the 1000 COM1 if
> >> only one COM port on the back.
> >>
> >> I'm going to bed finally.
> >> --
> >> *
> >> That would have been way too easy...my life is much more complicated, any
> >> other ideas?
> >> PS Yes I have a battery back up...hopefully it still works :)
> >> --
> >> Thank You
> >> Vince :)
> >>
> >>
> >> "Jeff" wrote:
> >>
> >> > Vince,
> >> >
> >> > Try shutting down the computer, unplugging the power to the display,
> >> > plug
> >> > it
> >> > right back in, turn back on the computer.
> >> >
> >> > If that works, try plugging in your display into your battery backup on
> >> > the
> >> > battery side (you _do_ have a battery backup on each machine, right?).
> >> > The
> >> > display has a little computer in it and if there is a power out, surge,
> >> > dip,
> >> > they sometimes lose their brains. Powering off, then on again, resets
> >> > and
> >> > fixes it most of the time.
> >> >
> >> > --
> >> > *
> >> > Today I configured the opos driver to allow for my Verifone 1000 se pin
> >> > pad...that worked fine, but then my Logic Control pole display went
> >> > out.
> >> > When I say went out, it is still configured in the opos, because I
> >> > tested
> >> > and
> >> > it was successful, I changed nothing...but the pole display constantly
> >> > blinks
> >> > Logic Control POS Display...if I ring up a sale, it stops blinking, but
> >> > won't
> >> > show what I ring...when the system is down, it just says Logic Control
> >> > POS
> >> > Display???
> >> > I did the same configuration the another register, and I had no problem
> >> > at
> >> > all...I'm not sure if I did something wrong, or the damn thing just
> >> > went
> >> > on
> >> > the blink...but I have a feeling it's working because when MS POS is
> >> > off,
> >> > it
> >> > still reads Logic Control POS Display???
> >> > Any advice would be greatly appreciated.
> >> > --
> >> > Thank You
> >> > Vince :)
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>
|
|
Posted by Rob on January 19, 2006, 7:18 pm
Please log in for more thread options I tried using converter's a couple of times with different devices and have
had nothing but problems, it might be best if you went out and bought a 2 or
4 port Serial PCI card.
Rob
"Vince" wrote:
> Problem is I don't have any serial ports on my computer, everything is
> usb...I have 6 different usb slots...and the thing of it is, it was working
> just fine...I have tested it now on 3 different computers, all through the
> same devise, and I think I just fried the damn pole display. Who knows?
> --
> Thank You
> Vince :)
>
>
> "Rick Brown" wrote:
>
> > The last time I asked my distributor if it's ok to use USB Logic PD's
> > instead of Serial, the fellow said they have lots of problems with them
> > coming back. He suggested I stick with serial.
> >
> > Rick Brown
> > DataBasics
> >
> > > Just going to bed...long day wow. Anyhow, I have a bunch of USB ports on
> > > the
> > > back of my computer, and no serial, so I am using converters...one for the
> > > pin pad and one for the pole display. I called up logic, and they can't
> > > seem
> > > to get the pole to work either. All the tests and prompts seem to come
> > > back
> > > negative. They think along with me that there is nothing wrong with the
> > > pole
> > > display, and since we plugged it into many different usb ports, it's not
> > > that...can't seem to figure out what in the heck happened...when I
> > > uninstal
> > > the pinpad, I still don't get anything for the Logic display. Something
> > > very
> > > odd has happened. Anything other advice? :)
> > > --
> > > Thank You
> > > Vince :)
> > >
> > >
> > > "Jeff" wrote:
> > >
> > >> Vince,
> > >>
> > >> Complicated ;-)
> > >>
> > >> Did you by accident pick the same COM port as the display when you set up
> > >> the 1000?
> > >>
> > >> Does your display use a COM port on the back of your computer or USB?
> > >>
> > >> Are you using a separate COM port for each? Most computers only come
> > >> with
> > >> one nowadays. A 9 pin male connector on the computer end.
> > >>
> > >> If the display is USB, the COM port should be COM 5 and the 1000 COM1 if
> > >> only one COM port on the back.
> > >>
> > >> I'm going to bed finally.
> > >> --
> > >> *
> > >> That would have been way too easy...my life is much more complicated, any
> > >> other ideas?
> > >> PS Yes I have a battery back up...hopefully it still works :)
> > >> --
> > >> Thank You
> > >> Vince :)
> > >>
> > >>
> > >> "Jeff" wrote:
> > >>
> > >> > Vince,
> > >> >
> > >> > Try shutting down the computer, unplugging the power to the display,
> > >> > plug
> > >> > it
> > >> > right back in, turn back on the computer.
> > >> >
> > >> > If that works, try plugging in your display into your battery backup on
> > >> > the
> > >> > battery side (you _do_ have a battery backup on each machine, right?).
> > >> > The
> > >> > display has a little computer in it and if there is a power out, surge,
> > >> > dip,
> > >> > they sometimes lose their brains. Powering off, then on again, resets
> > >> > and
> > >> > fixes it most of the time.
> > >> >
> > >> > --
> > >> > *
> > >> > Today I configured the opos driver to allow for my Verifone 1000 se pin
> > >> > pad...that worked fine, but then my Logic Control pole display went
> > >> > out.
> > >> > When I say went out, it is still configured in the opos, because I
> > >> > tested
> > >> > and
> > >> > it was successful, I changed nothing...but the pole display constantly
> > >> > blinks
> > >> > Logic Control POS Display...if I ring up a sale, it stops blinking, but
> > >> > won't
> > >> > show what I ring...when the system is down, it just says Logic Control
> > >> > POS
> > >> > Display???
> > >> > I did the same configuration the another register, and I had no problem
> > >> > at
> > >> > all...I'm not sure if I did something wrong, or the damn thing just
> > >> > went
> > >> > on
> > >> > the blink...but I have a feeling it's working because when MS POS is
> > >> > off,
> > >> > it
> > >> > still reads Logic Control POS Display???
> > >> > Any advice would be greatly appreciated.
> > >> > --
> > >> > Thank You
> > >> > Vince :)
> > >> >
> > >> >
> > >> >
> > >>
> > >>
> > >>
> >
> >
> >
|
|
Posted by Jeff on January 19, 2006, 9:29 pm
Please log in for more thread options Vince,
Try this simple thing, uninstall the 1000, power down everything and restart
and see if the display works. If it does, then USB->serial port converter
for the 1000 isn't going to work out. What could be happening is that the
converter is drawing too much power through the USB hub and not sending
enough power to the display.
Personally I would put in at least one serial/COM port. CompUSA sell a
serial card with 2 ports on it for ~$45
http://www.compusa.com/products/products.asp?in_dim_search=1&N=%2D166
Just make sure what type of card you need. It will need an internal
connection slot, probably a PCI card, if the machine is less the 5 years
old. I think you have a Dell or HP. Go to their website, find your model
and see what kind of slots you have open and what type they are. Your
brother should be able to tell you too.
There are difference between machines, Buy exactly what you need, ISA, PCI,
PCx. The type is more important than the number of ports, but you need at
least 1.
--
*
Just going to bed...long day wow. Anyhow, I have a bunch of USB ports on
the
back of my computer, and no serial, so I am using converters...one for the
pin pad and one for the pole display. I called up logic, and they can't
seem
to get the pole to work either. All the tests and prompts seem to come back
negative. They think along with me that there is nothing wrong with the
pole
display, and since we plugged it into many different usb ports, it's not
that...can't seem to figure out what in the heck happened...when I uninstal
the pinpad, I still don't get anything for the Logic display. Something
very
odd has happened. Anything other advice? :)
--
Thank You
Vince :)
"Jeff" wrote:
> Vince,
>
> Complicated ;-)
>
> Did you by accident pick the same COM port as the display when you set up
> the 1000?
>
> Does your display use a COM port on the back of your computer or USB?
>
> Are you using a separate COM port for each? Most computers only come with
> one nowadays. A 9 pin male connector on the computer end.
>
> If the display is USB, the COM port should be COM 5 and the 1000 COM1 if
> only one COM port on the back.
>
> I'm going to bed finally.
> --
> *
> That would have been way too easy...my life is much more complicated, any
> other ideas?
> PS Yes I have a battery back up...hopefully it still works :)
> --
> Thank You
> Vince :)
>
>
> "Jeff" wrote:
>
> > Vince,
> >
> > Try shutting down the computer, unplugging the power to the display,
> > plug
> > it
> > right back in, turn back on the computer.
> >
> > If that works, try plugging in your display into your battery backup on
> > the
> > battery side (you _do_ have a battery backup on each machine, right?).
> > The
> > display has a little computer in it and if there is a power out, surge,
> > dip,
> > they sometimes lose their brains. Powering off, then on again, resets
> > and
> > fixes it most of the time.
> >
> > --
> > *
> > Today I configured the opos driver to allow for my Verifone 1000 se pin
> > pad...that worked fine, but then my Logic Control pole display went out.
> > When I say went out, it is still configured in the opos, because I
> > tested
> > and
> > it was successful, I changed nothing...but the pole display constantly
> > blinks
> > Logic Control POS Display...if I ring up a sale, it stops blinking, but
> > won't
> > show what I ring...when the system is down, it just says Logic Control
> > POS
> > Display???
> > I did the same configuration the another register, and I had no problem
> > at
> > all...I'm not sure if I did something wrong, or the damn thing just went
> > on
> > the blink...but I have a feeling it's working because when MS POS is
> > off,
> > it
> > still reads Logic Control POS Display???
> > Any advice would be greatly appreciated.
> > --
> > Thank You
> > Vince :)
> >
> >
> >
>
>
>
|
|
Posted by Vince on January 19, 2006, 11:00 pm
Please log in for more thread options I could agree in regards to going out and buying a PCI card...I did
disconnect the pinpad, along with the card swipe reader, and the pole display
is still not working...I hooked it up to two different computers, one where I
needed to download the usb driver, and I still got the same problem. Tech
support for the pole told me to try and download the usb driver, and if that
doesn't work, hook it up direct, to another computer with a serial
port...that is the next test.
My thing is this is what has happened to register #2...register #1 is
configured the same exact way, but instead of the pole display being PD3000
it's a PD6000...not a problem with that one. Works great, and it has the
same hook up. We shall see, I might have some how fried the pole display.
Thank you very much guys, I appreciate all of the feedback, it has helped.
--
Thank You
Vince :)
"Jeff" wrote:
> Vince,
>
> Try this simple thing, uninstall the 1000, power down everything and restart
> and see if the display works. If it does, then USB->serial port converter
> for the 1000 isn't going to work out. What could be happening is that the
> converter is drawing too much power through the USB hub and not sending
> enough power to the display.
>
> Personally I would put in at least one serial/COM port. CompUSA sell a
> serial card with 2 ports on it for ~$45
> http://www.compusa.com/products/products.asp?in_dim_search=1&N=%2D166
>
> Just make sure what type of card you need. It will need an internal
> connection slot, probably a PCI card, if the machine is less the 5 years
> old. I think you have a Dell or HP. Go to their website, find your model
> and see what kind of slots you have open and what type they are. Your
> brother should be able to tell you too.
>
> There are difference between machines, Buy exactly what you need, ISA, PCI,
> PCx. The type is more important than the number of ports, but you need at
> least 1.
> --
> *
> Just going to bed...long day wow. Anyhow, I have a bunch of USB ports on
> the
> back of my computer, and no serial, so I am using converters...one for the
> pin pad and one for the pole display. I called up logic, and they can't
> seem
> to get the pole to work either. All the tests and prompts seem to come back
> negative. They think along with me that there is nothing wrong with the
> pole
> display, and since we plugged it into many different usb ports, it's not
> that...can't seem to figure out what in the heck happened...when I uninstal
> the pinpad, I still don't get anything for the Logic display. Something
> very
> odd has happened. Anything other advice? :)
> --
> Thank You
> Vince :)
>
>
> "Jeff" wrote:
>
> > Vince,
> >
> > Complicated ;-)
> >
> > Did you by accident pick the same COM port as the display when you set up
> > the 1000?
> >
> > Does your display use a COM port on the back of your computer or USB?
> >
> > Are you using a separate COM port for each? Most computers only come with
> > one nowadays. A 9 pin male connector on the computer end.
> >
> > If the display is USB, the COM port should be COM 5 and the 1000 COM1 if
> > only one COM port on the back.
> >
> > I'm going to bed finally.
> > --
> > *
> > That would have been way too easy...my life is much more complicated, any
> > other ideas?
> > PS Yes I have a battery back up...hopefully it still works :)
> > --
> > Thank You
> > Vince :)
> >
> >
> > "Jeff" wrote:
> >
> > > Vince,
> > >
> > > Try shutting down the computer, unplugging the power to the display,
> > > plug
> > > it
> > > right back in, turn back on the computer.
> > >
> > > If that works, try plugging in your display into your battery backup on
> > > the
> > > battery side (you _do_ have a battery backup on each machine, right?).
> > > The
> > > display has a little computer in it and if there is a power out, surge,
> > > dip,
> > > they sometimes lose their brains. Powering off, then on again, resets
> > > and
> > > fixes it most of the time.
> > >
> > > --
> > > *
> > > Today I configured the opos driver to allow for my Verifone 1000 se pin
> > > pad...that worked fine, but then my Logic Control pole display went out.
> > > When I say went out, it is still configured in the opos, because I
> > > tested
> > > and
> > > it was successful, I changed nothing...but the pole display constantly
> > > blinks
> > > Logic Control POS Display...if I ring up a sale, it stops blinking, but
> > > won't
> > > show what I ring...when the system is down, it just says Logic Control
> > > POS
> > > Display???
> > > I did the same configuration the another register, and I had no problem
> > > at
> > > all...I'm not sure if I did something wrong, or the damn thing just went
> > > on
> > > the blink...but I have a feeling it's working because when MS POS is
> > > off,
> > > it
> > > still reads Logic Control POS Display???
> > > Any advice would be greatly appreciated.
> > > --
> > > Thank You
> > > Vince :)
> > >
> > >
> > >
> >
> >
> >
>
>
>
|
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