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Posted by gci1000 on December 11, 2006, 10:51 am
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We have the Logic Control PD3000 pole display which was listed on the RMS
supported hardware list. However, we are not able to get it to work, probably
we are missing the right OPUS driver. Any suggestions ?
(The exact model we have is PD3000U which is the USB version).
Thank you.
--
GCI
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Posted by sabribo on December 11, 2006, 11:49 am
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I am not an expert, but just encountered the same problem (also just
purchased the PD3000U with RMS). I just spoke to Logic Controls tech support
and apparently I had the wrong driver installed. My system is now connected
correctly to the pole display, but I still can't get it to work with RMS. Let
me know if you have any pointers after you've followed the steps below - I
must be overlooking something pretty simple...
Look in your device manager under USB and you should see something like LCI
Line Display. Right click and uninstall. It'll try to reinstall
automatically. Don't do that, just disconnect the USB plug from the PC. Then
go to your C drive and delete the LCI Display folder. Put in your install CD
and go to USB -> Windows and select Setup. Select the Virtual Com Port option
and install. Then plug the USB back into the PC. Now comes the part that they
don't make clear in their manual: When the system recognizes the new device,
DON'T install automatically, but browse to C: -> LCI Line Display folder and
go to WinXP. You can install the driver from there. My setup asked for
another file and you just got to point it to the same folder.
I tested the system with their tech after that and I can communicate with
the pole display through the Hyperterminal in Windows, but for some reason my
RMS message still doesn't show. Their techs didn't seem very knowledgable
about RMS so any help here would be much appreciated... You are supposed to
set the pole display up in the OPOS Service Objects and set them to the right
COM port (you can look that up in the Device Manager). Then set it up in RMS,
but still couldn't get it to work?
Good luck,
Sabrina
"gci1000" wrote:
> We have the Logic Control PD3000 pole display which was listed on the RMS
> supported hardware list. However, we are not able to get it to work, probably
> we are missing the right OPUS driver. Any suggestions ?
> (The exact model we have is PD3000U which is the USB version).
> Thank you.
>
> --
> GCI
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Posted by Jeff @ Check Point Software on December 14, 2006, 4:04 pm
Please log in for more thread options : quoted-printable
GCI,
Logic Controls drivers are here; http://www.logiccontrols.com/web/sd.htm
Get the drivers installed, then configure the device in RMS OPOS setup.
--=20
Jeff=20
Check Point Software
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D
You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.
http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D
We have the Logic Control PD3000 pole display which was listed on the =
RMS=20
supported hardware list. However, we are not able to get it to work, =
probably=20
we are missing the right OPUS driver. Any suggestions ?
(The exact model we have is PD3000U which is the USB version).
Thank you.
--=20
GCI
------=_NextPart_000_0475_01C71F80.5A8D8ED0
Content-Type: text/html;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.5730.11" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT color=3D#008000>GCI,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Logic Controls drivers are here; <A=20
href=3D"http://www.logiccontrols.com/web/sd.htm">http://www.logiccontrols=
.com/web/sd.htm</A></FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Get the drivers installed, then configure the =
device in=20
RMS OPOS setup.</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment(s). If you are not =
using a=20
reader, follow<BR>the link below to setup Outlook Express. Click =
on "Open=20
with newsreader"<BR>under the MS Retail Management System on the =
right.</DIV>
<DIV> </DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"gci1000" <<A=20
=
rosoft.com</A>>=20
wrote in message <A=20
=
BFB85-B691-44AF-B1C5-2B7C4CBE32AB@microsoft.com</A>...</DIV>We=20
have the Logic Control PD3000 pole display which was listed on the RMS =
<BR>supported hardware list. However, we are not able to get it to =
work,=20
probably <BR>we are missing the right OPUS driver. Any suggestions =
?<BR>(The=20
exact model we have is PD3000U which is the USB version).<BR>Thank=20
you.<BR><BR>-- <BR>GCI</BLOCKQUOTE></BODY></HTML>
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Posted by Andy Miller - T on December 18, 2006, 4:40 pm
Please log in for more thread options FYI:
I have installed many of the Logic Controls USB pole displays. I have found
it easiest to install the Logic Controls Virtual Com Driver. This installs
the drivers for the USB pole displays and puts them in Device Manager as a
COM port. then you can use the Microsoft OPOS setup and add a LineDisplay as
a COM port.
I have found a glich using the USB pole displays with RMS that cause
problems. The poledisplays work fine until power goes out. It causes an error
with RMS that says "Write Error" it locks up RMS and you have to CTRL ALT DEL
to shut down RMS. Then open RMS again and hope it doesnt happen again....
hint.. it will happen again! If you want to experience yourself, get the USB
poledisplay working, then unplug the pole display, watch what RMS does.
enjoy.
"gci1000" wrote:
> We have the Logic Control PD3000 pole display which was listed on the RMS
> supported hardware list. However, we are not able to get it to work, probably
> we are missing the right OPUS driver. Any suggestions ?
> (The exact model we have is PD3000U which is the USB version).
> Thank you.
>
> --
> GCI
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