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Posted by Ryan on August 18, 2008, 10:09 am
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This is a known issue if the PostTransaction hook fails in RMS. You cannot
simply add a row in the DB and expect it to work. The journal is expecting
a compressed & encrypted version of the printed receipt to be in there, so
when you open it up in the journal and it does not find what it was
expecting it will crash. There is no good way to fix this, you may just be
better off deleting the row from the Journal table. In any case I would
talk to the vendor of your application and get them to fix their application
so the PostTransaction hook never fails.
--
Thank you,
Ryan Sakry
Program Manager
Retail Information Technology Enterprises
320-230-2288
rsakry@rite.us
www.rite.us
> Ok, I had a situation where PostTransactionEntries fails. It creates
> the transaction, but not the journal entries. I have manually (using
> sql) put the journal and TenderEntry rows into the tables but when I
> scroll to those entries in the Journal viewer I crash with an error 94
> improper use of nulls error. I must be missing some other data but I
> don't know what it could be. Any ideas?
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