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Subject Author Date
Prevent return or negative sale w/o invoice number nates@sunrisepo 08-03-2008
Posted by nates@sunrisepo on August 3, 2008, 12:06 am
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 Is there a way to prevent the cashier from entering a negative quantity to do
a return and to only allow returns via recalling the invoice. The employees
need to be able to do returns however we do not want them to do them without
first looking up the transaction number (if the customer doesn't have a
receipt) and then recalling the invloice for the return.
--
NateS

Posted by Dave M on August 4, 2008, 4:54 pm
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 Sure wouldn't mind this myself.



"nates@sunrisepos.com" wrote:

> Is there a way to prevent the cashier from entering a negative quantity to do
> a return and to only allow returns via recalling the invoice. The employees
> need to be able to do returns however we do not want them to do them without
> first looking up the transaction number (if the customer doesn't have a
> receipt) and then recalling the invloice for the return.
> --
> NateS

Posted by Afshin on August 5, 2008, 5:50 pm
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In the plans for RR Utility Version 11 scheduled for Nov 08

Afshin Alikhani - afshin@retailrealm.co.uk
Retail Realm
= = = = = = = = =

> Is there a way to prevent the cashier from entering a negative quantity to
> do
> a return and to only allow returns via recalling the invoice. The
> employees
> need to be able to do returns however we do not want them to do them
> without
> first looking up the transaction number (if the customer doesn't have a
> receipt) and then recalling the invloice for the return.
> --
> NateS


Posted by jennydat on August 6, 2008, 11:38 am
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You could disable the refund button on the register, which means that the
cashiers would have to use the recall button to return an item and issue a
refund.

You could restrict the access to the refund button to Managers/Supervisors
only.

--
Jenny


"Afshin" wrote:

> In the plans for RR Utility Version 11 scheduled for Nov 08
>
> Afshin Alikhani - afshin@retailrealm.co.uk
> Retail Realm
> = = = = = = = = =
>
> > Is there a way to prevent the cashier from entering a negative quantity to
> > do
> > a return and to only allow returns via recalling the invoice. The
> > employees
> > need to be able to do returns however we do not want them to do them
> > without
> > first looking up the transaction number (if the customer doesn't have a
> > receipt) and then recalling the invloice for the return.
> > --
> > NateS
>
>

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