Print detail of transaction on hold in RMS-POS?

Posted by PRJ on February 1, 2007, 8:10 pm

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Is it possible to print out a detail 'receipt' of items in an 'on-hold'
transaction?

We are trying to duplicate arestaurant procedure in which we would present a
'bill', but the customer could still add items to the total before tendering.
I know I can ring up the initial items and putthe transaction on hold, but
can I get a print-out of that before the tender?
--
WineGuy

Posted by Craig on February 1, 2007, 9:00 pm

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I think work order would probably work better for that.
Craig

> Is it possible to print out a detail 'receipt' of items in an 'on-hold'

> transaction?

> We are trying to duplicate arestaurant procedure in which we would present

> a

> 'bill', but the customer could still add items to the total before

> tendering.

> I know I can ring up the initial items and putthe transaction on hold, but

> can I get a print-out of that before the tender?

> --

> WineGuy

Posted by PRJ on February 2, 2007, 6:34 pm

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If I'm understanding how workorders 'work' we'd have to create a customer
name. Using "hold" we can assign a seat or table number to the transaction,
and bring it up when we need to complete the sale.

Are you saying there is NO print-out capability of a transaction on hold,
but there IS with a work order??? The idea here was to present a
'check/bill' to the customer, but still leavethe sale incomplete, in casethey
want to add something to the sale.
--
WineGuy

"Craig" wrote:

> I think work order would probably work better for that.

> Craig

> > Is it possible to print out a detail 'receipt' of items in an 'on-hold'

> > transaction?

> >

> > We are trying to duplicate arestaurant procedure in which we would present

> > a

> > 'bill', but the customer could still add items to the total before

> > tendering.

> > I know I can ring up the initial items and putthe transaction on hold, but

> > can I get a print-out of that before the tender?

> > --

> > WineGuy

Posted by Craig on February 3, 2007, 9:11 am

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You could create a generic cash customer to use with the work order. With
the work order you can recall and add or subtract items and print. With hold
you could only add or subtract items, but not print.
Craig

> If I'm understanding how workorders 'work' we'd have to create a customer

> name. Using "hold" we can assign a seat or table number to the

> transaction,

> and bring it up when we need to complete the sale.

> Are you saying there is NO print-out capability of a transaction on hold,

> but there IS with a work order??? The idea here was to present a

> 'check/bill' to the customer, but still leavethe sale incomplete, in

> casethey

> want to add something to the sale.

> --

> WineGuy

> "Craig" wrote:

>> I think work order would probably work better for that.

>> Craig

>> > Is it possible to print out a detail 'receipt' of items in an 'on-hold'

>> > transaction?

>> >

>> > We are trying to duplicate arestaurant procedure in which we would

>> > present

>> > a

>> > 'bill', but the customer could still add items to the total before

>> > tendering.

>> > I know I can ring up the initial items and putthe transaction on hold,

>> > but

>> > can I get a print-out of that before the tender?

>> > --

>> > WineGuy

Posted by PRJ on February 3, 2007, 1:44 pm

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Thanks. I guesss that's the choice. But the work order does not seem to
allow me to modify the customer name to identify each table so we can bring
it back up. It looks like I'd have to create a new work order for each table
and then go back and delete all of them periodically.

We've come a long way in finding a workable solution for this, but it
doesn't look like it will be perfect.

WineGuy

"Craig" wrote:

> You could create a generic cash customer to use with the work order. With

> the work order you can recall and add or subtract items and print. With hold

> you could only add or subtract items, but not print.

> Craig

> > If I'm understanding how workorders 'work' we'd have to create a customer

> > name. Using "hold" we can assign a seat or table number to the

> > transaction,

> > and bring it up when we need to complete the sale.

> >

> > Are you saying there is NO print-out capability of a transaction on hold,

> > but there IS with a work order??? The idea here was to present a

> > 'check/bill' to the customer, but still leavethe sale incomplete, in

> > casethey

> > want to add something to the sale.

> > --

> > WineGuy

> >

> > "Craig" wrote:

> >

> >> I think work order would probably work better for that.

> >> Craig

> >>

> >> > Is it possible to print out a detail 'receipt' of items in an 'on-hold'

> >> > transaction?

> >> >

> >> > We are trying to duplicate arestaurant procedure in which we would

> >> > present

> >> > a

> >> > 'bill', but the customer could still add items to the total before

> >> > tendering.

> >> > I know I can ring up the initial items and putthe transaction on hold,

> >> > but

> >> > can I get a print-out of that before the tender?

> >> > --

> >> > WineGuy

> >>