Printing a receipt for an "on hold" transaction

Posted by IT @ TLP, LLC on August 7, 2009, 6:44 pm

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Is it possible to have RMS print a "draft" receipt when a transaction is put
on hold?

If not, any suggestions/workarounds to provide a "ticket" for carryout
orders which would suffice to identify the physical product with the
transaction that's on hold?

I've come up with a cumbersome method using layaway but I'm hoping there is
something easier.

Posted by Andy Miller - R on August 11, 2009, 12:17 pm

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Sounds like you will need to utilize the Layaway, Quote, or work order
features.

the on hold is meant to be used for the scenerio where somebody left their
wallet/purse in the car and they needed to run out to their car. So you'd put
their transaction on hold so you are able to help the next customers in line.
when the wallet/purse returns to the counter, recall the on hold and finish
up the transaction.

--
Regards,
Andy Miller
RVP Business Systems - Boise, Idaho
(208) 376-8121
www.rvpsystems.com

"IT @ TLP, LLC" wrote:

> Is it possible to have RMS print a "draft" receipt when a transaction is put

> on hold?

> If not, any suggestions/workarounds to provide a "ticket" for carryout

> orders which would suffice to identify the physical product with the

> transaction that's on hold?

> I've come up with a cumbersome method using layaway but I'm hoping there is

> something easier.