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Problem installing EPSON OPOS drivers

 

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Subject Author Date
Problem installing EPSON OPOS drivers Sankalp 01-05-2006
Posted by Sankalp on January 5, 2006, 6:56 am
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Hey,

I am having problems making the Epson OPOS drivers work properly on a
POS machine with Micros POS installed on it. The Micros OPOS drivers
are already installed on the machine.

The printer we are using is a Epson TM-T88II Receipt thermal printer.
After installing the OPOS drivers, I configure the printer giving it a
logical name. Then I open the CheckHealth utility to monitor the health
of the printer. On selecting the Logical Name of the printer just
configured and clicking on CheckHealth, i get the following error:
Microsoft.PointOfService.PosControlException.
Error Code: Illegal(106)
ErrorCodeExtended: 0
Message: Failed the native method processing.
Target: Void Claim(Int32)

What might be the problem? Please help as I have been stuck with for
quite some time now.
Any pointers would be most welcome.

Sankalp


Posted by Glenn Adams [MVP - Retail Mgmt on January 5, 2006, 11:56 am
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Is that really MICROS, or Microsoft?

If you are talking about Microsoft POS, you must install the Epson OPOS
drivers with the "Common Control Objects" - not the "Epson Control Object".
If you aren't sure which you installed, uninstall the Epson OPOS and
reinstall.

I'm not sure I'm exactly following what you are doing, but it sounds like
you are trying to test the printer within the EPSON OPOS utility. You
should always be able to get a good test here - common control objects or
not... Make sure that you have NOT installed the Epson Windows driver as it
will interfere with OPOS. Also make sure that no Windows printers are
configured to use the same port as the tm-t88 - even if they are not
physically connected to the computer. For example, MS Office will create a
virtual printer called something like "MS Office Document writer" that
thinks it uses either COM1 or LPT1. If you have one of these virtual
printers setup to use the port that the receipt printer is using, OPOS will
have problems.

If the above items don't resolve the problem, check the printer firmware for
OPOS version compatibility - you can find instructions at
http://pos.epson.com - sorry, I don't have the exact link...

--
--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information

> Hey,
>
> I am having problems making the Epson OPOS drivers work properly on a
> POS machine with Micros POS installed on it. The Micros OPOS drivers
> are already installed on the machine.
>
> The printer we are using is a Epson TM-T88II Receipt thermal printer.
> After installing the OPOS drivers, I configure the printer giving it a
> logical name. Then I open the CheckHealth utility to monitor the health
> of the printer. On selecting the Logical Name of the printer just
> configured and clicking on CheckHealth, i get the following error:
> Microsoft.PointOfService.PosControlException.
> Error Code: Illegal(106)
> ErrorCodeExtended: 0
> Message: Failed the native method processing.
> Target: Void Claim(Int32)
>
> What might be the problem? Please help as I have been stuck with for
> quite some time now.
> Any pointers would be most welcome.
>
> Sankalp
>



Posted by matthewpjoseph on January 5, 2006, 12:37 pm
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What version of Micros are you using?, and are you IDN's setup correctly


Posted by Sankalp on January 5, 2006, 1:06 pm
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I am basically not pretty aware of the Micros environment or the IDNs.
I am a poor application developer whose application prints to the Epson
printer using OPOS drivers. Trying to install OPOS drivers brought to
my notice this error and now we are even thinking of dropping the idea
of using OPOS. The reason I mentioned Micros OPOS was that I thought
that maybe these OPOS drivers are conflicting with the Epson OPOS
drivers.

I will check if the Mircosoft Image Writer is installed on the machine
or not. I will check if the Windows Printers are not somehow sharing
ports on the machine.

Basically, what does this error mean?

Sankalp


Posted by matthewpjoseph on January 5, 2006, 4:36 pm
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are you trying to get the epson printer to work with Microsoft Windows
or MICROS POS system??


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