Problem with 1.3 installation

Posted by Arthur on October 13, 2006, 2:59 pm

Please log in for more thread options

after installing Store Operations ver1.3, I get an annoying error message
that appears every now and then (when starting the Store Operations POS up,
or somtimes after tendering a transaction).

The error message says

"The copy protection device that used to be on this machine is no longer
there....Do you wish to continue?"

I don't know why I am getting this message because the dongle is still
attached to my parralel port and was never moved around during the
installation process.

Anyone know how I can get rid of this message?

Posted by Jeff on October 13, 2006, 4:13 pm

Please log in for more thread options

: quoted-printable

Arthur,

Did you restart the machine after the install? You should have gotten a =
New Hardware Found wizard.

If not, turn the machine off, re-start it. Look for the wizard, not =
this time to connect to the Internet, auto install.

If the wizard doesn't come up, un-plug and re-plug it in and see if you =
get the wizard.
--=20
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment. If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

after installing Store Operations ver1.3, I get an annoying error =
message=20
that appears every now and then (when starting the Store Operations =
POS up,=20
or somtimes after tendering a transaction). =20

The error message says

"The copy protection device that used to be on this machine is no =
longer=20
there....Do you wish to continue?"

I don't know why I am getting this message because the dongle is still =

attached to my parralel port and was never moved around during the=20
installation process.

Anyone know how I can get rid of this message?
------=_NextPart_000_0436_01C6EEC9.535870E0
Content-Type: text/html;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.2963" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT color=3D#008000>Arthur,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Did you restart the machine after the =
install? =20
You should have gotten a New Hardware Found wizard.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>If not, turn the machine off, re-start =
it.  Look=20
for the wizard, not this time to connect to the Internet, auto=20
install.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>If the wizard doesn't come up, un-plug and =
re-plug it=20
in and see if you get the wizard.</FONT><BR>-- <BR>*<BR>Get Secure! - <A =

href=3D"http://www.microsoft.com/security">www.microsoft.com/security</A>=
</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment.  If you are not using a =
reader,=20
follow<BR>the link below to setup Outlook Express.  Click on "Open =
with=20
newsreader"<BR>under the MS Retail Management System on the right.</DIV>
<DIV> </DIV>
<DIV><A =
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV> </DIV>
<DIV>**********<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Arthur" <<A=20
=
soft.com</A>>=20
wrote in message <A=20
=
D399A-7438-4494-8518-118E69A1716F@microsoft.com</A>...</DIV>after=20
installing Store Operations ver1.3, I get an annoying error message =
<BR>that=20
appears every now and then (when starting the Store Operations POS up, =
<BR>or=20
somtimes after tendering a transaction).  <BR><BR>The error =
message=20
says<BR><BR>"The copy protection device that used to be on this =
machine is no=20
longer <BR>there....Do you wish to continue?"<BR><BR>I don't know why =
I am=20
getting this message because the dongle is still <BR>attached to my =
parralel=20
port and was never moved around during the <BR>installation=20
process.<BR><BR>Anyone know how I can get rid of this=20
message?</BLOCKQUOTE></BODY></HTML>

------=

Posted by Glenn Adams [MVP - Retail Mgmt on October 15, 2006, 9:30 pm

Please log in for more thread options

I haven't used a parallel dongle for a while, but I don't remember them
being auto detected.

You may need to go into the sentinel system driver config tool and reset
some stuff.

Browse to C:Program FilesRainbow TechnologiesSentinel System Driver
double click SetupSysDriver.exe
Click Configure Driver.
If you see a listing for port type = USB, edit it and make sure it is
set to "Do Not Use"
There should be another listing for the parallel port - I don't remember
what it lists as and it doesn't appear on my system anymore - I think it
was "EPP" - edit that port and make sure all 3 checkboxes at the bottom
are unchecked.
Click "OK" to get back to the driver set up screen
Stop then start the parallel driver and try opening POS again...

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information.

Jeff wrote:

> Arthur,

> Did you restart the machine after the install? You should have gotten a

> New Hardware Found wizard.

> If not, turn the machine off, re-start it. Look for the wizard, not

> this time to connect to the Internet, auto install.

> If the wizard doesn't come up, un-plug and re-plug it in and see if you

> get the wizard.

> --

> *

> Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>

> You must be using Outlook Express or some other type of newsgroup reader to

> see and download the file attachment. If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> "Arthur" <Arthur@discussions.microsoft.com

> after installing Store Operations ver1.3, I get an annoying error

> message

> that appears every now and then (when starting the Store Operations

> POS up,

> or somtimes after tendering a transaction).

> The error message says

> "The copy protection device that used to be on this machine is no

> longer

> there....Do you wish to continue?"

> I don't know why I am getting this message because the dongle is still

> attached to my parralel port and was never moved around during the

> installation process.

> Anyone know how I can get rid of this message?

Posted by Arthur on October 13, 2006, 5:49 pm

Please log in for more thread options

I tried restarting, but still have the same problem...

"Arthur" wrote:

> after installing Store Operations ver1.3, I get an annoying error message

> that appears every now and then (when starting the Store Operations POS up,

> or somtimes after tendering a transaction).

> The error message says

> "The copy protection device that used to be on this machine is no longer

> there....Do you wish to continue?"

> I don't know why I am getting this message because the dongle is still

> attached to my parralel port and was never moved around during the

> installation process.

> Anyone know how I can get rid of this message?

Posted by root on October 13, 2006, 6:47 pm

Please log in for more thread options

as admin

>I tried restarting, but still have the same problem...

> "Arthur" wrote:

>> after installing Store Operations ver1.3, I get an annoying error message

>> that appears every now and then (when starting the Store Operations POS

>> up,

>> or somtimes after tendering a transaction).

>> The error message says

>> "The copy protection device that used to be on this machine is no longer

>> there....Do you wish to continue?"

>> I don't know why I am getting this message because the dongle is still

>> attached to my parralel port and was never moved around during the

>> installation process.

>> Anyone know how I can get rid of this message?