RE: Duplicate Receipts & Gift Receipts

Posted by Jason Hunt on October 1, 2007, 12:55 pm

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One other thing I should note: if you went with using the second receipt
printer method, you could enable journalling on it and avoid the need to
go back and re-do the transaction. Then you can just find the gift receipt
the journal.

There are two minor issues with journallying your gift receipt printer tho:

1) It always journals the gift receipt, even if you didn't print it. This
means you have two receipts for every transaction. Kind of a pain in the
neck if you're searching for a receipt, but it might be a concern.

2) If you use the "Reprint" button it will re-print the second receipt, not
the first one. Normally people expect the "Reprint" button to print the
last sales receipt, not the gift receipt. The best solution here is to use
Printer 1 for gift receipts and Printer 2 for regular sales receipts. Then
when you do need to go back and re-print a gift receipt for someone who forgot
to ask for it, you just press "Journal" and then "Page Up" to find the last
gift receipt.

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Jason Hunt
Advanced Computer Systems