RMS 1.3 showing incorrect margins on sales reports

Posted by Gaz on September 5, 2007, 12:06 pm

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Hi
Has anyone seen a problem where a sales report is showing a margin of 100%
but the item card has the correct margin?
It is in a HQ environment.
Thanks

Posted by Jeff @ Check Point Software on September 5, 2007, 11:47 pm

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: quoted-printable

Gaz,

Has nothing to do with the item card, what does the report show for the =
cost of goods? If its wrong, then you need to send down a 302 =
worksheet.

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

Hi
Has anyone seen a problem where a sales report is showing a margin of =
100%=20
but the item card has the correct margin?
It is in a HQ environment.
Thanks
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<DIV>Gaz,</DIV>
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<DIV>Has nothing to do with the item card, what does the report show for =
the=20
cost of goods?  If its wrong, then you need to send down a 302=20
worksheet.</DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).  If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express. =20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV> </DIV>
<DIV><A title=3Dhttp://tinyurl.com/75bgz=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
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<DIV>"Gaz" <<A title=3Dmailto:Gaz@discussions.microsoft.com=20
=
om</A>>=20
wrote in message <A=20
=
A07D9-4004-4C38-B9D7-23812CAF7317@microsoft.com</A>...</DIV>Hi<BR>Has=20
anyone seen a problem where a sales report is showing a margin of 100% =
<BR>but=20
the item card has the correct margin?<BR>It is in a HQ=20
environment.<BR>Thanks</BLOCKQUOTE></BODY></HTML>

------=

Posted by Gaz on September 7, 2007, 5:50 am

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Thanks for that Jeff

The customer is telling me that they sent the 302 and all branches except
one has the cost.

Also there are certain products where there are different costs over
different dates and they are saying that they definetly did not change the
costs.

There is an example here if anyone wants to look
http://i205.photobucket.com/albums/bb135/gsoye/Report.jpg

The product is BA1826-455

"Jeff @ Check Point Software" wrote:

> Gaz,

> Has nothing to do with the item card, what does the report show for the

> cost of goods? If its wrong, then you need to send down a 302 worksheet.

> --

> Jeff

> Check Point Software

> =====================================================

> You must be using Outlook Express/Windows Mail or some other type of

> newsgroup reader to

> see and download the file attachment(s). If you are not using a reader,

> follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> =====================================================

> Hi

> Has anyone seen a problem where a sales report is showing a margin of

> 100%

> but the item card has the correct margin?

> It is in a HQ environment.

> Thanks