RMS 2.0 Item Price changing to 0.00 when invoicing after installing SP1

Posted by TomT on August 17, 2007, 9:25 am

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I just upgraded my shop to SP1 and now some Workorders are having the item
price changing to $0.00 after you start tendering the order. If you cancel
out of the tender and change the price, give an override reason code and
then tender again it works OK. This is not happening for all Workorders.

Has anyone seen this? Any suggestions?

Thanks,
TomT

Posted by Wellshot on October 10, 2007, 4:43 pm

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I have this problem also since installing SP1. This also happens if the WO
is changed by adding a line item or changing the shipping address. Also, the
line item prices of any RTD items have changed showing that they were priced
at a different level than actually showed on the WO/Invoice for that pickup
when prices have changed or the customers discount level has changed.

"TomT" wrote:

> I just upgraded my shop to SP1 and now some Workorders are having the item

> price changing to $0.00 after you start tendering the order. If you cancel

> out of the tender and change the price, give an override reason code and

> then tender again it works OK. This is not happening for all Workorders.

> Has anyone seen this? Any suggestions?

> Thanks,

> TomT