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Subject Author Date
RMS 2.0 Problems Alex 02-27-2007
Posted by root on February 28, 2007, 2:41 pm
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MS has confirmed this.

> Is anybody else having Matrix problems/issues in RMS 2.0 or any other
> problems?
>
>
>> The problem we ran into after testing the 2.0 upgrade is like this:
>>
>> in 1.3 Lets say we create a matrix for a shoe we order in 2 colors Black
>> and Blue in all sizes and then a season later we add 2 new colors, red
>> and green in all sizes, to that matrix. After the upgrade, the dimensions
>> for the new manually created and added shoes show up repeatedly in the
>> matrix window. ie:
>>
>> black
>> blue
>> red
>> red
>> red
>> red (one red entry for each item in the matrix)
>> green
>> green
>> green
>> green (one green entry for each item in the matrix)
>>
>> and the matrix window will not let you fix it. I do not know if it is the
>> database upgrade, or the matrix window that is causing it. This has NOT
>> been replicated my MS yet.
>>
>> I probabally deserve it for stocking a green shoe haha!
>>
>>
>>
>>> Akber,
>>>
>>> Thanks for the response.
>>>
>>> We understand and use Matrix items all the times since we sell apparel.
>>> My questions though was what kind of problems there are in RMS 2.0 in
>>> dealing with Matrix items or anything else for that matter.
>>>
>>> What is RMS 2.0 doing that it shouldn't be doing or visa versa?
>>>
>>>
>>>> Hi Alex again me.
>>>> Matrix Item
>>>> An item that has many different variations of itself, but with the same
>>>> lookup code and price for each variation. For example, jeans can
>>>> qualify as
>>>> matrix items because they can vary by color (blue, black, tan, etc.)
>>>> and
>>>> size, yet each individual pair of jeans has the same lookup code and
>>>> price as
>>>> all the other variations. Matrix items can have up to three dimensions
>>>> (i.e.
>>>> waist size, length, and color).
>>>>
>>>> It depends what bussiness you are in matrix usually use for appearl,
>>>> shoe
>>>> shops etc.
>>>> You have also Lot Matrix concept
>>>> Rate please.
>>>>
>>>> "Alex" wrote:
>>>>
>>>>> There's been a lot of RMS 2.0 talk and complaints. Besides the
>>>>> licensing
>>>>> issues/dislikes what problems are there? Somebody mentioned something
>>>>> about
>>>>> Matrix issues, what exactly does it, or should I say doesn't it, do?
>>>>>
>>>>> Any feed back would be appreciated since I'm about to upgrade our
>>>>> installation to RMS SO 2.0.
>>>>>
>>>>> Thanks!
>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>



Posted by Alex on March 7, 2007, 8:38 pm
Please log in for more thread options
Root,

Has this Matrix bug been resolved yet by MS? If not did they give you a
timeframe?

> MS has confirmed this.
>
>> Is anybody else having Matrix problems/issues in RMS 2.0 or any other
>> problems?
>>
>>
>>> The problem we ran into after testing the 2.0 upgrade is like this:
>>>
>>> in 1.3 Lets say we create a matrix for a shoe we order in 2 colors Black
>>> and Blue in all sizes and then a season later we add 2 new colors, red
>>> and green in all sizes, to that matrix. After the upgrade, the
>>> dimensions for the new manually created and added shoes show up
>>> repeatedly in the matrix window. ie:
>>>
>>> black
>>> blue
>>> red
>>> red
>>> red
>>> red (one red entry for each item in the matrix)
>>> green
>>> green
>>> green
>>> green (one green entry for each item in the matrix)
>>>
>>> and the matrix window will not let you fix it. I do not know if it is
>>> the database upgrade, or the matrix window that is causing it. This has
>>> NOT been replicated my MS yet.
>>>
>>> I probabally deserve it for stocking a green shoe haha!
>>>
>>>
>>>
>>>> Akber,
>>>>
>>>> Thanks for the response.
>>>>
>>>> We understand and use Matrix items all the times since we sell apparel.
>>>> My questions though was what kind of problems there are in RMS 2.0 in
>>>> dealing with Matrix items or anything else for that matter.
>>>>
>>>> What is RMS 2.0 doing that it shouldn't be doing or visa versa?
>>>>
>>>>
>>>>> Hi Alex again me.
>>>>> Matrix Item
>>>>> An item that has many different variations of itself, but with the
>>>>> same
>>>>> lookup code and price for each variation. For example, jeans can
>>>>> qualify as
>>>>> matrix items because they can vary by color (blue, black, tan, etc.)
>>>>> and
>>>>> size, yet each individual pair of jeans has the same lookup code and
>>>>> price as
>>>>> all the other variations. Matrix items can have up to three dimensions
>>>>> (i.e.
>>>>> waist size, length, and color).
>>>>>
>>>>> It depends what bussiness you are in matrix usually use for appearl,
>>>>> shoe
>>>>> shops etc.
>>>>> You have also Lot Matrix concept
>>>>> Rate please.
>>>>>
>>>>> "Alex" wrote:
>>>>>
>>>>>> There's been a lot of RMS 2.0 talk and complaints. Besides the
>>>>>> licensing
>>>>>> issues/dislikes what problems are there? Somebody mentioned something
>>>>>> about
>>>>>> Matrix issues, what exactly does it, or should I say doesn't it, do?
>>>>>>
>>>>>> Any feed back would be appreciated since I'm about to upgrade our
>>>>>> installation to RMS SO 2.0.
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>



Posted by root on March 7, 2007, 9:19 pm
Please log in for more thread options
Hey Alex,

They reproduced a similar problem and are collaborating with development.
They have given no time frame. Hopefully it will be soon.


> Root,
>
> Has this Matrix bug been resolved yet by MS? If not did they give you a
> timeframe?
>
>> MS has confirmed this.
>>
>>> Is anybody else having Matrix problems/issues in RMS 2.0 or any other
>>> problems?
>>>
>>>
>>>> The problem we ran into after testing the 2.0 upgrade is like this:
>>>>
>>>> in 1.3 Lets say we create a matrix for a shoe we order in 2 colors
>>>> Black and Blue in all sizes and then a season later we add 2 new
>>>> colors, red and green in all sizes, to that matrix. After the upgrade,
>>>> the dimensions for the new manually created and added shoes show up
>>>> repeatedly in the matrix window. ie:
>>>>
>>>> black
>>>> blue
>>>> red
>>>> red
>>>> red
>>>> red (one red entry for each item in the matrix)
>>>> green
>>>> green
>>>> green
>>>> green (one green entry for each item in the matrix)
>>>>
>>>> and the matrix window will not let you fix it. I do not know if it is
>>>> the database upgrade, or the matrix window that is causing it. This has
>>>> NOT been replicated my MS yet.
>>>>
>>>> I probabally deserve it for stocking a green shoe haha!
>>>>
>>>>
>>>>
>>>>> Akber,
>>>>>
>>>>> Thanks for the response.
>>>>>
>>>>> We understand and use Matrix items all the times since we sell
>>>>> apparel. My questions though was what kind of problems there are in
>>>>> RMS 2.0 in dealing with Matrix items or anything else for that matter.
>>>>>
>>>>> What is RMS 2.0 doing that it shouldn't be doing or visa versa?
>>>>>
>>>>>
>>>>>> Hi Alex again me.
>>>>>> Matrix Item
>>>>>> An item that has many different variations of itself, but with the
>>>>>> same
>>>>>> lookup code and price for each variation. For example, jeans can
>>>>>> qualify as
>>>>>> matrix items because they can vary by color (blue, black, tan, etc.)
>>>>>> and
>>>>>> size, yet each individual pair of jeans has the same lookup code and
>>>>>> price as
>>>>>> all the other variations. Matrix items can have up to three
>>>>>> dimensions (i.e.
>>>>>> waist size, length, and color).
>>>>>>
>>>>>> It depends what bussiness you are in matrix usually use for appearl,
>>>>>> shoe
>>>>>> shops etc.
>>>>>> You have also Lot Matrix concept
>>>>>> Rate please.
>>>>>>
>>>>>> "Alex" wrote:
>>>>>>
>>>>>>> There's been a lot of RMS 2.0 talk and complaints. Besides the
>>>>>>> licensing
>>>>>>> issues/dislikes what problems are there? Somebody mentioned
>>>>>>> something about
>>>>>>> Matrix issues, what exactly does it, or should I say doesn't it, do?
>>>>>>>
>>>>>>> Any feed back would be appreciated since I'm about to upgrade our
>>>>>>> installation to RMS SO 2.0.
>>>>>>>
>>>>>>> Thanks!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>



Posted by Alex on March 8, 2007, 12:11 pm
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I think when somebody reports a (valid) bug (not a suggestion) they should
give us an E.T.A. on the Hot fix. My RMS 2.0 C.D. was time stamped in early
December that's about 3 full months without any hot fix postings on the MS
Web Site! Way too long!


> Hey Alex,
>
> They reproduced a similar problem and are collaborating with development.
> They have given no time frame. Hopefully it will be soon.
>
>
>> Root,
>>
>> Has this Matrix bug been resolved yet by MS? If not did they give you a
>> timeframe?
>>
>>> MS has confirmed this.
>>>
>>>> Is anybody else having Matrix problems/issues in RMS 2.0 or any other
>>>> problems?
>>>>
>>>>
>>>>> The problem we ran into after testing the 2.0 upgrade is like this:
>>>>>
>>>>> in 1.3 Lets say we create a matrix for a shoe we order in 2 colors
>>>>> Black and Blue in all sizes and then a season later we add 2 new
>>>>> colors, red and green in all sizes, to that matrix. After the upgrade,
>>>>> the dimensions for the new manually created and added shoes show up
>>>>> repeatedly in the matrix window. ie:
>>>>>
>>>>> black
>>>>> blue
>>>>> red
>>>>> red
>>>>> red
>>>>> red (one red entry for each item in the matrix)
>>>>> green
>>>>> green
>>>>> green
>>>>> green (one green entry for each item in the matrix)
>>>>>
>>>>> and the matrix window will not let you fix it. I do not know if it is
>>>>> the database upgrade, or the matrix window that is causing it. This
>>>>> has NOT been replicated my MS yet.
>>>>>
>>>>> I probabally deserve it for stocking a green shoe haha!
>>>>>
>>>>>
>>>>>
>>>>>> Akber,
>>>>>>
>>>>>> Thanks for the response.
>>>>>>
>>>>>> We understand and use Matrix items all the times since we sell
>>>>>> apparel. My questions though was what kind of problems there are in
>>>>>> RMS 2.0 in dealing with Matrix items or anything else for that
>>>>>> matter.
>>>>>>
>>>>>> What is RMS 2.0 doing that it shouldn't be doing or visa versa?
>>>>>>
>>>>>>
>>>>>>> Hi Alex again me.
>>>>>>> Matrix Item
>>>>>>> An item that has many different variations of itself, but with the
>>>>>>> same
>>>>>>> lookup code and price for each variation. For example, jeans can
>>>>>>> qualify as
>>>>>>> matrix items because they can vary by color (blue, black, tan, etc.)
>>>>>>> and
>>>>>>> size, yet each individual pair of jeans has the same lookup code and
>>>>>>> price as
>>>>>>> all the other variations. Matrix items can have up to three
>>>>>>> dimensions (i.e.
>>>>>>> waist size, length, and color).
>>>>>>>
>>>>>>> It depends what bussiness you are in matrix usually use for appearl,
>>>>>>> shoe
>>>>>>> shops etc.
>>>>>>> You have also Lot Matrix concept
>>>>>>> Rate please.
>>>>>>>
>>>>>>> "Alex" wrote:
>>>>>>>
>>>>>>>> There's been a lot of RMS 2.0 talk and complaints. Besides the
>>>>>>>> licensing
>>>>>>>> issues/dislikes what problems are there? Somebody mentioned
>>>>>>>> something about
>>>>>>>> Matrix issues, what exactly does it, or should I say doesn't it,
>>>>>>>> do?
>>>>>>>>
>>>>>>>> Any feed back would be appreciated since I'm about to upgrade our
>>>>>>>> installation to RMS SO 2.0.
>>>>>>>>
>>>>>>>> Thanks!
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>



Posted by Daniel S. on July 17, 2007, 2:04 pm
Please log in for more thread options
Please re-post when/if you get this issue fixed!

We have 5 shoe stores and are having MAJOR matrix issues, the one you
described applies to us and another issue is with adding items to a matrix.
When generating a new SKU we have to do it from within the matrix, then are
not presented with the ability to add other specifics about the item (mfg,
etc.) so we basically need to create the item once, then go back to the items
interface and complete the item creation process. This is a HUGE PAIN.

Previously we could just add the item then modify the matrx dimensions from
the matrix properties window.

Previously we could easily set commissions matrix-wide, now we have to do it
individually.

These issues are bad enough to consider finding a way to downgrade to 1.3!


"root" wrote:

> Hey Alex,
>
> They reproduced a similar problem and are collaborating with development.
> They have given no time frame. Hopefully it will be soon.
>
>
> > Root,
> >
> > Has this Matrix bug been resolved yet by MS? If not did they give you a
> > timeframe?
> >
> >> MS has confirmed this.
> >>
> >>> Is anybody else having Matrix problems/issues in RMS 2.0 or any other
> >>> problems?
> >>>
> >>>
> >>>> The problem we ran into after testing the 2.0 upgrade is like this:
> >>>>
> >>>> in 1.3 Lets say we create a matrix for a shoe we order in 2 colors
> >>>> Black and Blue in all sizes and then a season later we add 2 new
> >>>> colors, red and green in all sizes, to that matrix. After the upgrade,
> >>>> the dimensions for the new manually created and added shoes show up
> >>>> repeatedly in the matrix window. ie:
> >>>>
> >>>> black
> >>>> blue
> >>>> red
> >>>> red
> >>>> red
> >>>> red (one red entry for each item in the matrix)
> >>>> green
> >>>> green
> >>>> green
> >>>> green (one green entry for each item in the matrix)
> >>>>
> >>>> and the matrix window will not let you fix it. I do not know if it is
> >>>> the database upgrade, or the matrix window that is causing it. This has
> >>>> NOT been replicated my MS yet.
> >>>>
> >>>> I probabally deserve it for stocking a green shoe haha!
> >>>>
> >>>>
> >>>>
> >>>>> Akber,
> >>>>>
> >>>>> Thanks for the response.
> >>>>>
> >>>>> We understand and use Matrix items all the times since we sell
> >>>>> apparel. My questions though was what kind of problems there are in
> >>>>> RMS 2.0 in dealing with Matrix items or anything else for that matter.
> >>>>>
> >>>>> What is RMS 2.0 doing that it shouldn't be doing or visa versa?
> >>>>>
> >>>>>
> >>>>>> Hi Alex again me.
> >>>>>> Matrix Item
> >>>>>> An item that has many different variations of itself, but with the
> >>>>>> same
> >>>>>> lookup code and price for each variation. For example, jeans can
> >>>>>> qualify as
> >>>>>> matrix items because they can vary by color (blue, black, tan, etc.)
> >>>>>> and
> >>>>>> size, yet each individual pair of jeans has the same lookup code and
> >>>>>> price as
> >>>>>> all the other variations. Matrix items can have up to three
> >>>>>> dimensions (i.e.
> >>>>>> waist size, length, and color).
> >>>>>>
> >>>>>> It depends what bussiness you are in matrix usually use for appearl,
> >>>>>> shoe
> >>>>>> shops etc.
> >>>>>> You have also Lot Matrix concept
> >>>>>> Rate please.
> >>>>>>
> >>>>>> "Alex" wrote:
> >>>>>>
> >>>>>>> There's been a lot of RMS 2.0 talk and complaints. Besides the
> >>>>>>> licensing
> >>>>>>> issues/dislikes what problems are there? Somebody mentioned
> >>>>>>> something about
> >>>>>>> Matrix issues, what exactly does it, or should I say doesn't it, do?
> >>>>>>>
> >>>>>>> Any feed back would be appreciated since I'm about to upgrade our
> >>>>>>> installation to RMS SO 2.0.
> >>>>>>>
> >>>>>>> Thanks!
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>
> >>>>>
> >>>>
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>
>

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