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Posted by lamhb on October 25, 2006, 12:12 pm
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When you use the short cut (+ sign) to transfer the amount of sale to tender
type, it is actually transfer the amount balance (Not the sale amount) to the
tender type. What difference is when you do a multi tender the exchange
amount will not refund through credit card or gift card by accident. For
example: a ticket is $1.00, hit F12 for tender, put $2.00 at CASH TYPE the
balance change is $1.00 and then select the CREDIT CARD TYPE, hit + Sign, it
will transfer the exchange $1.00 to Credit Card. So insteak it is a sale, it
is oppositely given a refund to customer. This case is happened couple times
at my customer's store. And they don't know how the amount is pop up at cash
tender by cashier's mistake or by memorize it somehow when customer pay by
credit card.
After testing it, I know the shortcut at tender in RMS is transfer the
balance amount (not the sale amount), therefore I suggest that it should be
corrected to help customers not losing money by carelessly or by mistake
Hai
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