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Posted by JAY (MANOJ) SHA on August 9, 2006, 9:44 am
Please log in for more thread options delete any other printers from control panel..it'll fix
"Andy Miller - Teknor, Inc." wrote:
> I found a very odd solution to this exact problem i was experiencing with the
> POS locking up while tendering a sale. It was as simple as changing the
> windows login information. For Example:
>
> during windows bootup, We were using the User: Fish Tech Outfitters
> we changed the user account and made the login more simple. User: FishTech
>
> no spaces, and shorter. For some odd reason, (or possibly just a miracle)
> our POS does not lock up while tendering sales anymore. My guess is... even
> though RMS should be using SQL authentication for access to the database, it
> was trying to use windows authentication using the user name with spaces,
> causing it to lock up while trying to connect to the database.
>
> "josh" wrote:
>
> > I have been trying to figure this one out doing all of the same things, and
> > have yet to figure out the problem. If anyone can give any information about
> > this I would greatly appreciate it.
> >
> > "Andy Miller - Teknor, Inc." wrote:
> >
> > > We are using the Epson TM-T88III printer with OPOS drivers. The system is
> > > running on windows XP. it is Store Operations 1.3. There use to be long
> > > discussions about this problem in the past which i cannot find, must have
> > > been removed from this discussion board for one reason or another.
> > >
> > > Anyways... When tendering with F12, and then putting in the tender amounts,
> > > pressing OK. Once it is ready to start printing a reciept, the system will
> > > stop and take forever before it will finish and print the reciept. Any ideas
> > > of what can be done to help fix this problem? This problem doesnt happen
> > > consistantly. It is every few transactions or so.
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