Refund Defaults to Cash

Posted by Nate337 on May 8, 2008, 8:13 pm

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Hi,

When I go to refund a sale, it only allows me to refund in cash. If I don't
use cash, then it takes the refund off of cash twice and not off of the other
tender. Is there as setting to change this for credit and debit cards. We
don't use EDC in the Point of Sale program as we have a separate terminal to
do this. Any help is greatly appreciated.

Thanks,
Nate

Posted by jrn08 on May 12, 2008, 12:27 pm

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Hi Nate - under file configuration in Manager - change the Default Change
Tender to None - this will return the change in the tender given. This will
not work if you allow your customers to charge over the amount and give them
cash back.

> Hi,

> When I go to refund a sale, it only allows me to refund in cash. If I

> don't

> use cash, then it takes the refund off of cash twice and not off of the

> other

> tender. Is there as setting to change this for credit and debit cards. We

> don't use EDC in the Point of Sale program as we have a separate terminal

> to

> do this. Any help is greatly appreciated.

> Thanks,

> Nate