Registers Question

Posted by Mickie on January 19, 2006, 11:42 pm

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Yes, I did the whole tutorial, but some BASICS where never explained in it.
Aside: Did you know that after mentioning Z and ZZ Report thousands of
times, they finally get around to telling you what the hell that is in like
lesson 7 of 10??? What a joke and waste of money. They were just reading
Page-for-page the help file.
-----
In SO Manager/Registers

Maybe I am not understanding this right. I have been PLAYING with one
computer install (besides the MSDE on the server where the database is). I
set up register 1000 at my computer since it will be data entry only.
I set the receipt printer as my Windows printer and that's working.

Can I set up every register number in this location on this computer and
then assign corresponding register numbers to each other computer? Or do I
have to set up registers at each computer when I install the program on that
computer?

I am trying to make a NEW register, Register 1, that is our checkout lane. I
am doing it from my office computer. But when it comes time to assign the
receipt printer, it will not accept any of the formats I put in. I keep
getting the message,
"A Receipt format must be specified for each printer used to journal or print"
I have 40 column Receipt Format selected. and Windows drivers, and Print
receipts automatically.

help? I just upgraded to 1.3.

Posted by Jeff on January 20, 2006, 12:19 am

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Mickie,

Yes you _can_ setup the settings for a machines from one computer, but you
must install the program on each, its not necessary to install MSDE on non
register machines. Then the printers on each.

After you finish the install, restart it and then go into SO Administrator |
File | Connect | make sure the server name has the IP address of the server
machine (where the main database is installed on) | put the password in for
the database | put the database name in | OK

Then File | Configuration | IP address of the server for the server name |
password should have asterisks in it | make sure the database name is
correct | Test Connection. If it tested Ok, on to the next lines, if not,
double check spelling passwords database names etc.

Click on the Register tab and create a unique Register number. This number
will correspond to the Register setup in manager.

Now do the same thing for the rest of the machines. Make sure to create the
printers too

We like to have all register machine use numbers 1-9, the server is # 10 and
all non register machine are numbered 11 to whatever. That gives you 9
register # possibilities. If you need more for this store, change the server
# to 20 or 50 and the rest of the non register to higher numbers.

The reason you are receiving the message is that the printer is not
installed on the register you are attempting to setup.

For ease of use, we suggest you point all machine to look for its report
files, PO template, labels, etc on the server machine. Then when you update
or create a new custom report or label, you copy it into the server
machine's shared folder instead of every machine. The only exception is for
the register's receipt templates, those need to be at each _register_
machine.

To change this, create a shared folder on the server's Program
FilesMicrosoft Retail Management System folder, allow users to change.
Then on each machine map a drive letter to that shared folder.

While still in SO Administrator | File | Configuration | Paths tab | click
on the magnifying glass on each line _except_ the Receipts and the Add-ins
leave those the way they are. On the others, click on the magnifying glass
and find the mapped drive letter you created earlier and then down to the
folder name named the same as the line name is.

Do the same to _all_ lines in the templates folder.
--
*
Yes, I did the whole tutorial, but some BASICS where never explained in it.
Aside: Did you know that after mentioning Z and ZZ Report thousands of
times, they finally get around to telling you what the hell that is in like
lesson 7 of 10??? What a joke and waste of money. They were just reading
Page-for-page the help file.
-----
In SO Manager/Registers

Maybe I am not understanding this right. I have been PLAYING with one
computer install (besides the MSDE on the server where the database is). I
set up register 1000 at my computer since it will be data entry only.
I set the receipt printer as my Windows printer and that's working.

Can I set up every register number in this location on this computer and
then assign corresponding register numbers to each other computer? Or do I
have to set up registers at each computer when I install the program on that
computer?

I am trying to make a NEW register, Register 1, that is our checkout lane. I
am doing it from my office computer. But when it comes time to assign the
receipt printer, it will not accept any of the formats I put in. I keep
getting the message,
"A Receipt format must be specified for each printer used to journal or
print"
I have 40 column Receipt Format selected. and Windows drivers, and Print
receipts automatically.

help? I just upgraded to 1.3.

Posted by Mickie on January 20, 2006, 3:07 pm

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Thanks! All done.

Well....maybe not ALL...

Mickie

"Jeff" wrote:

> Mickie,

> Yes you _can_ setup the settings for a machines from one computer, but you

> must install the program on each, its not necessary to install MSDE on non

> register machines. Then the printers on each.

> After you finish the install, restart it and then go into SO Administrator |

> File | Connect | make sure the server name has the IP address of the server

> machine (where the main database is installed on) | put the password in for

> the database | put the database name in | OK

> Then File | Configuration | IP address of the server for the server name |

> password should have asterisks in it | make sure the database name is

> correct | Test Connection. If it tested Ok, on to the next lines, if not,

> double check spelling passwords database names etc.

> Click on the Register tab and create a unique Register number. This number

> will correspond to the Register setup in manager.

> Now do the same thing for the rest of the machines. Make sure to create the

> printers too

> We like to have all register machine use numbers 1-9, the server is # 10 and

> all non register machine are numbered 11 to whatever. That gives you 9

> register # possibilities. If you need more for this store, change the server

> # to 20 or 50 and the rest of the non register to higher numbers.

> The reason you are receiving the message is that the printer is not

> installed on the register you are attempting to setup.

> For ease of use, we suggest you point all machine to look for its report

> files, PO template, labels, etc on the server machine. Then when you update

> or create a new custom report or label, you copy it into the server

> machine's shared folder instead of every machine. The only exception is for

> the register's receipt templates, those need to be at each _register_

> machine.

> To change this, create a shared folder on the server's Program

> FilesMicrosoft Retail Management System folder, allow users to change.

> Then on each machine map a drive letter to that shared folder.

> While still in SO Administrator | File | Configuration | Paths tab | click

> on the magnifying glass on each line _except_ the Receipts and the Add-ins

> leave those the way they are. On the others, click on the magnifying glass

> and find the mapped drive letter you created earlier and then down to the

> folder name named the same as the line name is.

> Do the same to _all_ lines in the templates folder.

> --

> *

> Yes, I did the whole tutorial, but some BASICS where never explained in it.

> Aside: Did you know that after mentioning Z and ZZ Report thousands of

> times, they finally get around to telling you what the hell that is in like

> lesson 7 of 10??? What a joke and waste of money. They were just reading

> Page-for-page the help file.

> -----

> In SO Manager/Registers

> Maybe I am not understanding this right. I have been PLAYING with one

> computer install (besides the MSDE on the server where the database is). I

> set up register 1000 at my computer since it will be data entry only.

> I set the receipt printer as my Windows printer and that's working.

> Can I set up every register number in this location on this computer and

> then assign corresponding register numbers to each other computer? Or do I

> have to set up registers at each computer when I install the program on that

> computer?

> I am trying to make a NEW register, Register 1, that is our checkout lane. I

> am doing it from my office computer. But when it comes time to assign the

> receipt printer, it will not accept any of the formats I put in. I keep

> getting the message,

> "A Receipt format must be specified for each printer used to journal or

> print"

> I have 40 column Receipt Format selected. and Windows drivers, and Print

> receipts automatically.

> help? I just upgraded to 1.3.