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Posted by John N on September 28, 2006, 12:18 pm
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We are an RMS user with a single store and a corporate office in another
location. We have RMS installed on a small network in the store. Store
Operations is installed on a server running Windows 2003 Server as the OS.
Everything works fine locally. However, we would like to have remote access
to the RMS system from outside of the store. This would include connections
from the corporate office as well as from other remote locations (for
example, the store manager's home PC). We only need access to the Store
Operations Manager module, not POS or Administrator. These connections would
be occasional, rather than constant. We could probably get by with just one
connection, but it would be nice if two remote users could access the RMS
system concurrently.
Given this framework, what remote access solutions would you suggest? One
concern I have involves the dongle, which is attached to a local workstation.
Are there problems with remote computers not being able to run Store
Operations because they cannot "see" the dongle, due to the fact that it is
on a remote computer? Will RMS operate remotely with a product like Go To My
PC or LogMeIn because of the dongle situation?
We want to implement something that will work reliably and consistently.
Thanks very much for any assistance you can offer.
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Posted by Terrible Tom on September 28, 2006, 1:39 pm
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I have successfully connected to both Store Ops & HQ over VPN.
Example #1: We have four stores that use the same cable internet provider
for VPN/WAN communications. Since we're all on the same ISP, my traffic
never really gets to the internet--it stays on the local cable network. From
two of the three remote stores I have only one hop between the terminating
routers. Ping times are routinely under 20ms and practically never over
30ms. That's fast enough that I can connect to any store DB from any
location without trouble.
Example #2: Coffee shop wireless & Windows VPN client. Much to my
surprise, it worked! I don't know what ISP the coffee shop was using. If it
was the same cable co. as my company uses, that would definitely improve
performance. If it were any other ISP, my traffic could well have gone to
San Francisco or even Virginia before it got to my office less than 100 miles
down the coast. In any case, I was able to connect and run reports with HQ
Manager from the coffee shop.
Just so you know, this is what MS would refer to as an 'unsupported
configuration' so if you have trouble you are on your own.
Tom
--
Stop fishing for e-mail
"John N" wrote:
> We are an RMS user with a single store and a corporate office in another
> location. We have RMS installed on a small network in the store. Store
> Operations is installed on a server running Windows 2003 Server as the OS.
> Everything works fine locally. However, we would like to have remote access
> to the RMS system from outside of the store. This would include connections
> from the corporate office as well as from other remote locations (for
> example, the store manager's home PC). We only need access to the Store
> Operations Manager module, not POS or Administrator. These connections would
> be occasional, rather than constant. We could probably get by with just one
> connection, but it would be nice if two remote users could access the RMS
> system concurrently.
>
> Given this framework, what remote access solutions would you suggest? One
> concern I have involves the dongle, which is attached to a local workstation.
> Are there problems with remote computers not being able to run Store
> Operations because they cannot "see" the dongle, due to the fact that it is
> on a remote computer? Will RMS operate remotely with a product like Go To My
> PC or LogMeIn because of the dongle situation?
>
> We want to implement something that will work reliably and consistently.
> Thanks very much for any assistance you can offer.
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Posted by robertinho on September 28, 2006, 1:41 pm
Please log in for more thread options Hi John N
1 If you want to integrate different locations, you need a WAN.
2 If you can acces in to your server, you can acces POS, MANAGER,
ADMINISTRATOR.
3 You maybe have to contract a Internet Provider to make your network, they
have many services like Data conections using antenas, optical fibre, etc.
4 You have other option, use a dialup connection (yes usin your phone line)
5 ok, after you have the network, you only need to configurate in the pc's,
the SO Administrator with your informaticon (server, user, password, database
name). You dont need to move your dongle or something like that.
6 if you need to be inside of your office pc from your house, you can use
pcanywhere. This solution dont need to install SO in more pc's.
7 The quantitiy of users connected in your POS depend of your license, you
dont need extra license to use SO MANAGER
"John N" wrote:
> We are an RMS user with a single store and a corporate office in another
> location. We have RMS installed on a small network in the store. Store
> Operations is installed on a server running Windows 2003 Server as the OS.
> Everything works fine locally. However, we would like to have remote access
> to the RMS system from outside of the store. This would include connections
> from the corporate office as well as from other remote locations (for
> example, the store manager's home PC). We only need access to the Store
> Operations Manager module, not POS or Administrator. These connections would
> be occasional, rather than constant. We could probably get by with just one
> connection, but it would be nice if two remote users could access the RMS
> system concurrently.
>
> Given this framework, what remote access solutions would you suggest? One
> concern I have involves the dongle, which is attached to a local workstation.
> Are there problems with remote computers not being able to run Store
> Operations because they cannot "see" the dongle, due to the fact that it is
> on a remote computer? Will RMS operate remotely with a product like Go To My
> PC or LogMeIn because of the dongle situation?
>
> We want to implement something that will work reliably and consistently.
> Thanks very much for any assistance you can offer.
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Posted by Mickie on September 28, 2006, 1:46 pm
Please log in for more thread options An easy solution is GOTOMYPC.com
This will only work if you have a local computer that is free for them to
log into.
You install the app on the local computer and then you can log on to it from
any internet connection. If you have high-speed at both ends, it will be
pretty quick.
The local computer cannot be used while the remote person is using it.
Everyone that wants to log into the system can go through the one local
computer. If you try to login, you will be able to see if some other remote
user is already on and you will have to wait for them to log off.
I think gotmypc charges about $15 a month for one (local) computer.
"John N" wrote:
> We are an RMS user with a single store and a corporate office in another
> location. We have RMS installed on a small network in the store. Store
> Operations is installed on a server running Windows 2003 Server as the OS.
> Everything works fine locally. However, we would like to have remote access
> to the RMS system from outside of the store. This would include connections
> from the corporate office as well as from other remote locations (for
> example, the store manager's home PC). We only need access to the Store
> Operations Manager module, not POS or Administrator. These connections would
> be occasional, rather than constant. We could probably get by with just one
> connection, but it would be nice if two remote users could access the RMS
> system concurrently.
>
> Given this framework, what remote access solutions would you suggest? One
> concern I have involves the dongle, which is attached to a local workstation.
> Are there problems with remote computers not being able to run Store
> Operations because they cannot "see" the dongle, due to the fact that it is
> on a remote computer? Will RMS operate remotely with a product like Go To My
> PC or LogMeIn because of the dongle situation?
>
> We want to implement something that will work reliably and consistently.
> Thanks very much for any assistance you can offer.
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Posted by Jeff on September 28, 2006, 5:18 pm
Please log in for more thread options : quoted-printable
John,
While all of the other suggestions will work, some faster that others, =
they are overkill for occasional use. We have over 100 clients using it =
without issues and that's how we remotely support them.=20
Use XP's Remote Desktop (free and fast) and either a static or dynamic =
IP address at the store. If dynamic, use a dynamic name forwarder like =
DynDns.com, No-IP.com or TZO.com. (free or very low cost) There are =
hundreds of them Google "dynamic name service"
Open your router/firewall to forward all traffic on port 3389 (the =
default for RD) to the machine you wish to control.
Need multiple sessions at the same time, here's a hack to XP to allow up =
to 16 sessions simultaneously;
http://sig9.com/articles/concurrent-remote-desktop?page=3D3
--=20
*
Get Secure! - www.microsoft.com/security
You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment. If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.
http://tinyurl.com/75bgz
**********
We are an RMS user with a single store and a corporate office in =
another=20
location. We have RMS installed on a small network in the store. =
Store=20
Operations is installed on a server running Windows 2003 Server as the =
OS. =20
Everything works fine locally. However, we would like to have remote =
access=20
to the RMS system from outside of the store. This would include =
connections=20
from the corporate office as well as from other remote locations (for=20
example, the store manager's home PC). We only need access to the =
Store=20
Operations Manager module, not POS or Administrator. These =
connections would=20
be occasional, rather than constant. We could probably get by with =
just one=20
connection, but it would be nice if two remote users could access the =
RMS=20
system concurrently.
Given this framework, what remote access solutions would you suggest? =
One=20
concern I have involves the dongle, which is attached to a local =
workstation.=20
Are there problems with remote computers not being able to run Store=20
Operations because they cannot "see" the dongle, due to the fact that =
it is=20
on a remote computer? Will RMS operate remotely with a product like =
Go To My=20
PC or LogMeIn because of the dongle situation?
We want to implement something that will work reliably and =
consistently. =20
Thanks very much for any assistance you can offer.
------=_NextPart_000_02A0_01C6E309.09BF2350
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charset="utf-8"
Content-Transfer-Encoding: quoted-printable
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<DIV><FONT color=3D#008000>John,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>While all of the other suggestions will work, =
some=20
faster that others, they are overkill for occasional use. We have =
over 100=20
clients using it without issues and that's how we remotely support them. =
</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Use XP's Remote Desktop (free and fast) and =
either a=20
static or dynamic IP address at the store. If dynamic, use a =
dynamic=20
name forwarder like DynDns.com, No-IP.com or TZO.com. (free or very low =
cost)=20
There are hundreds of them Google "dynamic name service"</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Open your router/firewall to forward all =
traffic on=20
port 3389 (the default for RD) to the machine you wish to =
control.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Need multiple sessions at the same time, =
here's a hack=20
to XP to allow up to 16 sessions simultaneously;</FONT></DIV>
<DIV><FONT color=3D#008000><A=20
href=3D"http://sig9.com/articles/concurrent-remote-desktop?page=3D3">http=
://sig9.com/articles/concurrent-remote-desktop?page=3D3</A></FONT></DIV>
<DIV><BR>-- <BR>*<BR>Get Secure! - <A=20
href=3D"http://www.microsoft.com/security">www.microsoft.com/security</A>=
</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment. If you are not using a =
reader,=20
follow<BR>the link below to setup Outlook Express. Click on "Open =
with=20
newsreader"<BR>under the MS Retail Management System on the right.</DIV>
<DIV> </DIV>
<DIV><A =
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV> </DIV>
<DIV>**********<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"John N" <<A=20
=
wrote in=20
message <A=20
=
D2E60-7EAE-459B-B79F-FC036C9157C8@microsoft.com</A>...</DIV>We=20
are an RMS user with a single store and a corporate office in another=20
<BR>location. We have RMS installed on a small network in the=20
store. Store <BR>Operations is installed on a server running =
Windows=20
2003 Server as the OS. <BR>Everything works fine locally. =
However,=20
we would like to have remote access <BR>to the RMS system from outside =
of the=20
store. This would include connections <BR>from the corporate =
office as=20
well as from other remote locations (for <BR>example, the store =
manager's home=20
PC). We only need access to the Store <BR>Operations Manager =
module, not=20
POS or Administrator. These connections would <BR>be occasional, =
rather=20
than constant. We could probably get by with just one =
<BR>connection,=20
but it would be nice if two remote users could access the RMS =
<BR>system=20
concurrently.<BR><BR>Given this framework, what remote access =
solutions would=20
you suggest? One <BR>concern I have involves the dongle, which =
is=20
attached to a local workstation. <BR> Are there problems with =
remote=20
computers not being able to run Store <BR>Operations because they =
cannot "see"=20
the dongle, due to the fact that it is <BR>on a remote computer? =
Will=20
RMS operate remotely with a product like Go To My <BR>PC or LogMeIn =
because of=20
the dongle situation?<BR><BR>We want to implement something that will =
work=20
reliably and consistently. <BR>Thanks very much for any =
assistance you=20
can offer.</BLOCKQUOTE></BODY></HTML>
------=
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