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Reports printing thumbnail on first page

 

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Subject Author Date
Reports printing thumbnail on first page jennydat 10-04-2007
Posted by jennydat on October 4, 2007, 9:20 am
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Hi

I have a problem with two customers of mine, when they try and print reports
it prints the first page with a thumbnail image of the report first and then
it prints the report. How can I stop it from printing the thumbnail first.
Changing printer settings doesn't seem to make a difference. They are on
version 1.2
--
Jenny

Posted by Philip Gass on October 4, 2007, 12:03 pm
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I have also come accros this issue - have no idea how or why, and cant put
my finger on whats causing it! If you just re-print the report it seems to
work for me the second time!

If you find a solution or cause, please post it up here :o)

> Hi
>
> I have a problem with two customers of mine, when they try and print
> reports
> it prints the first page with a thumbnail image of the report first and
> then
> it prints the report. How can I stop it from printing the thumbnail
> first.
> Changing printer settings doesn't seem to make a difference. They are on
> version 1.2
> --
> Jenny



Posted by Jason on October 13, 2007, 9:18 am
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This has come up before in the group.

Once you upgrade to 1.3.1009 it seems to go away, however, if you want to
save paper, just maximize the print window before printing... seems to work.


>I have also come accros this issue - have no idea how or why, and cant put
>my finger on whats causing it! If you just re-print the report it seems to
>work for me the second time!
>
> If you find a solution or cause, please post it up here :o)
>
>> Hi
>>
>> I have a problem with two customers of mine, when they try and print
>> reports
>> it prints the first page with a thumbnail image of the report first and
>> then
>> it prints the report. How can I stop it from printing the thumbnail
>> first.
>> Changing printer settings doesn't seem to make a difference. They are on
>> version 1.2
>> --
>> Jenny
>
>



Posted by Jason on October 19, 2007, 6:55 am
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Sorry - I would like to recant. I just duplicated it on .1009. Not fixed
yet...

Anyway, maximizing does seem to work usually.

> This has come up before in the group.
>
> Once you upgrade to 1.3.1009 it seems to go away, however, if you want to
> save paper, just maximize the print window before printing... seems to
> work.
>
>
>>I have also come accros this issue - have no idea how or why, and cant put
>>my finger on whats causing it! If you just re-print the report it seems
>>to work for me the second time!
>>
>> If you find a solution or cause, please post it up here :o)
>>
>>> Hi
>>>
>>> I have a problem with two customers of mine, when they try and print
>>> reports
>>> it prints the first page with a thumbnail image of the report first and
>>> then
>>> it prints the report. How can I stop it from printing the thumbnail
>>> first.
>>> Changing printer settings doesn't seem to make a difference. They are
>>> on
>>> version 1.2
>>> --
>>> Jenny
>>
>>
>
>



Posted by Craig on October 19, 2007, 10:07 am
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I think it may have something to do with the printer drivers. It used to
happen all the time to me on both HP and Canon printers. But since I
switched to Lexmark a couple of months ago it hasn't happened.
Craig

> Sorry - I would like to recant. I just duplicated it on .1009. Not fixed
> yet...
>
> Anyway, maximizing does seem to work usually.
>
>> This has come up before in the group.
>>
>> Once you upgrade to 1.3.1009 it seems to go away, however, if you want to
>> save paper, just maximize the print window before printing... seems to
>> work.
>>
>>
>>>I have also come accros this issue - have no idea how or why, and cant
>>>put my finger on whats causing it! If you just re-print the report it
>>>seems to work for me the second time!
>>>
>>> If you find a solution or cause, please post it up here :o)
>>>
>>>> Hi
>>>>
>>>> I have a problem with two customers of mine, when they try and print
>>>> reports
>>>> it prints the first page with a thumbnail image of the report first and
>>>> then
>>>> it prints the report. How can I stop it from printing the thumbnail
>>>> first.
>>>> Changing printer settings doesn't seem to make a difference. They are
>>>> on
>>>> version 1.2
>>>> --
>>>> Jenny
>>>
>>>
>>
>>
>
>


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