RunTime Error 521

Posted by WallOfFame on July 17, 2007, 1:10 pm

Please log in for more thread options

I have this message show up on Headquarters Manager evertime I try to copy
something to my clipboard. It says it cannot open clipboard and then proceeds
to close out Headquarters Manager. Any suggestions?

Thanks,
Andy Pinney

Posted by Akber Alwani on July 18, 2007, 10:16 am

Please log in for more thread options

HI,There are many reason this error come, first let me know are you using the
HQ over the Terminal services. Citrix etc Confirm please

"WallOfFame" wrote:

> I have this message show up on Headquarters Manager evertime I try to copy

> something to my clipboard. It says it cannot open clipboard and then proceeds

> to close out Headquarters Manager. Any suggestions?

> Thanks,

> Andy Pinney

Posted by WallOfFame on July 18, 2007, 12:20 pm

Please log in for more thread options

We are connecting through a Remote Desktop.

"Akber Alwani" wrote:

> HI,There are many reason this error come, first let me know are you using the

> HQ over the Terminal services. Citrix etc Confirm please

> "WallOfFame" wrote:

> > I have this message show up on Headquarters Manager evertime I try to copy

> > something to my clipboard. It says it cannot open clipboard and then

proceeds

> > to close out Headquarters Manager. Any suggestions?

> >

> > Thanks,

> > Andy Pinney

Posted by Akber Alwani on July 19, 2007, 1:32 am

Please log in for more thread options

HI,
Increase the number of clipboard retries. Something like 50,000
How you accomplish this: (be alert this is really hard job take the registry
backup)
1. Create the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrent VersionTerminal
ServerCompatibilityApplications{app name}

where {app name} is the name of the application without the extension.

2. Add the following registry values to the above registry key:

OpenClipboardRetries: REG_DWORD: 0x20
OpenClipboardDelayInMilliSecs: REG_DWORD: 0x50
Flags: REG_DWORD:

Let me know if it works

"WallOfFame" wrote:

> I have this message show up on Headquarters Manager evertime I try to copy

> something to my clipboard. It says it cannot open clipboard and then proceeds

> to close out Headquarters Manager. Any suggestions?

> Thanks,

> Andy Pinney