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SOPOUSER.exe process spiking CPU

 

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Subject Author Date
SOPOUSER.exe process spiking CPU davidschultz45 11-05-2009
Posted by davidschultz45 on November 5, 2009, 11:05 am
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When we click the secure button in RMS 2.0 the CPU usage is at 99% from the
process SOPOUSER.exe. I have narrowed this down to the cash drawer, when i
disable the cash drawer in Manager, then click the secure button the
SOPOUSER.exe process is at 0 like i would expect. I am using Pioneer Stealth
Touch M5, APG Cash Drawer 484A with a COM Connection. I downloaded the
utility (APG_OPOSDevStat_v1.00) from the APG website and used the default
settings. Cash Drawer works fine when i am inside Point of Sale, however as
soon as i click the secure button the CPU spikes. I am lost with this one
and woudl appreciate any suggestions.


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