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Serious Problem - Please Help!!
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Serious Problem - Please Help!!

 

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Subject Author Date
Serious Problem - Please Help!! Gaz 10-28-2007
Posted by Gaz on October 28, 2007, 1:18 pm
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Hi
A few weeks ago I had a problem with all of a customers PO's disappearing.
As I couldn't find an answer I put it down to user error.
The same thing has happened with a different customer so it's def a bug of
some sort. ALL the PO's disappear, it's as if the tables are truncated. This
as you can imagine is a VERY SERIOUS issue, has anyone ever seen it before or
does anyone have any way of contacting Microsoft about this?

Posted by Danny on October 28, 2007, 1:37 pm
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What version of RMS, version of Database engine, size of Database, number of
POS users and SO users?

Danny
> Hi
> A few weeks ago I had a problem with all of a customers PO's disappearing.
> As I couldn't find an answer I put it down to user error.
> The same thing has happened with a different customer so it's def a bug of
> some sort. ALL the PO's disappear, it's as if the tables are truncated.
> This
> as you can imagine is a VERY SERIOUS issue, has anyone ever seen it before
> or
> does anyone have any way of contacting Microsoft about this?



Posted by Gaz on October 28, 2007, 2:18 pm
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Ver 2.0 with SP1 installed.
DB is Sql Express
Don't know exact size but it is nowhere near the limit, much less than 1G
3 POS Users, 4 SO users

"Danny" wrote:

> What version of RMS, version of Database engine, size of Database, number of
> POS users and SO users?
>
> Danny
> > Hi
> > A few weeks ago I had a problem with all of a customers PO's disappearing.
> > As I couldn't find an answer I put it down to user error.
> > The same thing has happened with a different customer so it's def a bug of
> > some sort. ALL the PO's disappear, it's as if the tables are truncated.
> > This
> > as you can imagine is a VERY SERIOUS issue, has anyone ever seen it before
> > or
> > does anyone have any way of contacting Microsoft about this?
>
>
>

Posted by Kathryn WOJ on October 29, 2007, 12:48 pm
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Gaz,
Don't want to ask a stupid question, but have they disappearared or are they
outside of the date range they are displaying for POs?

"Gaz" wrote:

> Ver 2.0 with SP1 installed.
> DB is Sql Express
> Don't know exact size but it is nowhere near the limit, much less than 1G
> 3 POS Users, 4 SO users
>
> "Danny" wrote:
>
> > What version of RMS, version of Database engine, size of Database, number of
> > POS users and SO users?
> >
> > Danny
> > > Hi
> > > A few weeks ago I had a problem with all of a customers PO's disappearing.
> > > As I couldn't find an answer I put it down to user error.
> > > The same thing has happened with a different customer so it's def a bug of
> > > some sort. ALL the PO's disappear, it's as if the tables are truncated.
> > > This
> > > as you can imagine is a VERY SERIOUS issue, has anyone ever seen it before
> > > or
> > > does anyone have any way of contacting Microsoft about this?
> >
> >
> >

Posted by Gareth on October 29, 2007, 2:23 pm
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No they have disappeared, the tables are all empty, as if they have been
truncated

"Kathryn WOJ" wrote:

> Gaz,
> Don't want to ask a stupid question, but have they disappearared or are they
> outside of the date range they are displaying for POs?
>
> "Gaz" wrote:
>
> > Ver 2.0 with SP1 installed.
> > DB is Sql Express
> > Don't know exact size but it is nowhere near the limit, much less than 1G
> > 3 POS Users, 4 SO users
> >
> > "Danny" wrote:
> >
> > > What version of RMS, version of Database engine, size of Database, number
of
> > > POS users and SO users?
> > >
> > > Danny
> > > > Hi
> > > > A few weeks ago I had a problem with all of a customers PO's
disappearing.
> > > > As I couldn't find an answer I put it down to user error.
> > > > The same thing has happened with a different customer so it's def a bug
of
> > > > some sort. ALL the PO's disappear, it's as if the tables are truncated.
> > > > This
> > > > as you can imagine is a VERY SERIOUS issue, has anyone ever seen it
before
> > > > or
> > > > does anyone have any way of contacting Microsoft about this?
> > >
> > >
> > >

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