Shipping Info should be accessable from the Customer record

Posted by Christmas Hollyø(kŠËfjÁè–\ŠÇ. on June 14, 2005, 7:20 am

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If a customer calls and asks if their order has shipped, you have to go to
the customer record first and then to the shipping table in POS and find the
shipment record by the transaction number in order to track the package.

There should be a method to view shipping records for a particular customer
directly from their customer record. This is more important because in the
POS sorting the shipment records by customer name does not work.

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Posted by Dover on February 28, 2006, 8:57 am

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We having the same problem. the POS is very customer service un freindley. I
wish somthing can be done about it. In addition the sort and search in the
TRACK SHIPPING screen is not working.Helllllllllllpppppp

"Christmas Holly" wrote:

> If a customer calls and asks if their order has shipped, you have to go to

> the customer record first and then to the shipping table in POS and find the

> shipment record by the transaction number in order to track the package.

> There should be a method to view shipping records for a particular customer

> directly from their customer record. This is more important because in the

> POS sorting the shipment records by customer name does not work.

> ----------------

> This post is a suggestion for Microsoft, and Microsoft responds to the

> suggestions with the most votes. To vote for this suggestion, click the "I

> Agree" button in the message pane. If you do not see the button, follow this

> link to open the suggestion in the Microsoft Web-based Newsreader and then

> click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1929859a-18d3-400a-bc5b-998ea99f2b9c&dg=microsoft.public.pos