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Subject Author Date
Store Operations 2.0 Licensing Andy Miller - T 02-14-2007
Posted by Tad L on February 15, 2007, 3:28 pm
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I agree - I have had my main POS crash at very awkward times, and have
operated off a laptop or another machine for up to 2 days while fixing the
primary POS. I keep backup scanner, rect printer, and cardswipe on hand at
all times, just in case. POS hardware should be easily replaceable in case of
theft, break-in, robbery, etc. Ever have a customer take out your register
screen while swinging around a 10 length of pipe to get the barcode closer to
the scanner?

I would much rather have a hardware dongle attached to my Server that
allowed only a licensed number of registers to operate, rather than
authorized specific pieces of hardware - The server is a much more expensive
and reliable machine, locked up in very secure utility area, with far less
probability of failure. I will definitely upgrade to 2.0 immediately since I
need my PO recving problems resolved, but will be much more hesitant about
recommending the system to others -

"Jason" wrote:

> I totally agree. I have about 10 stations that I use to access three
> licenses. This allows multiple people at thier desktop to be a POS while
> having only as many licenses as you need to run concurrently.
>
> A huge step backward is absolutely tright, and I am glad this came up,
> because now I have a major reason I CANNOT "upgrade" to 2.0.
>
> Boneheaded...
>
>
> > This licensing setup seems to be taking a "huge step" backwards.
> >
> > Let's take the very simple scenario of a single user license for POS and
> > you have 3 systems with RMS completely installed on it - 1 being the DB
> > server, 1- primarily a back office/manager system, and 1 POS station. You
> > have a failure at the POS station during the day and want to bring POS up
> > on the back office system while you fix the POS station.
> >
> > With today's dongle setup - no problems. With license keys - it appears
> > you are "dead in the water" unless you want to pay for a 2nd license key
> > that you really hope to never use - and OBTW, also pay support charges for
> > 2 POS stations each year.
> >
> > --
> >
> > John M.
> >>
> >> andy - in relation to your questions;
> >>
> >> 1 - yes - this element of the licensing works in exactly the same way; it
> >> is
> >> only the POS application that requires a license key.
> >>
> >> 2 - no - the license key is per device and is therefore fixed to the
> >> first
> >> 4 devices you enter the key into.
> >>
> >> 3 - once you have licensed the application on the device, it can access
> >> as
> >> many databases as required (albeit one at a time).
> >>
> >> 4 - there isnt much documentation flying around at the moment - just keep
> >> peppering these forums with questions and I'm sure other resellers (such
> >> as
> >> ourselves) will respond to your query.
> >>
> >>
> >>
> >>
> >> "Andy Miller - Teknor, Inc." wrote:
> >>
> >>> I'm curious to how the licensing is going to be handled with Store
> >>> Operations
> >>> 2.0. I know it will be getting rid of the dongle and start using
> >>> license
> >>> keys. So how will this work? Let's pretend we have a 4 user license
> >>> key:
> >>> here are some questions I have...
> >>>
> >>> 1) If we have 4 point of sale screens open, are we still able to open
> >>> the
> >>> manager screens on other computers? Can we use the SO Manager on as
> >>> many
> >>> computers as we wish, just as we have done in the past?
> >>>
> >>> 2) With previous versions of RMS, we are able to open 4 point of sale
> >>> screens on 4 different computers. If we want to open the POS screen on
> >>> computer #5, we just needed to exit out of the POS screen from computer
> >>> #2.
> >>> We are able to open 4 POS screens on any 4 computers of our choice. Is
> >>> this
> >>> the same with Version 2.0? or do we have to specify the 4 POS computers,
> >>> and
> >>> thats just the way it is. POS wont be able to open on any other
> >>> computers?
> >>>
> >>> 3) How does the Evaluation mode work? Is it the same? In previous
> >>> versions,
> >>> I could be connected to a LIVE database that has a dongle attached to
> >>> it. If
> >>> i wanted to provide support or testing, I could switch to a SAMPLE
> >>> database
> >>> that would run in an evaluation mode. Is this still possible?
> >>>
> >>> 4) Is there any documentation that I can refer to about the Store
> >>> Operations
> >>> 2.0 Licensing and how it works?
> >
> >
>
>
>

Posted by Jason on February 16, 2007, 6:03 am
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Not that I have ANY thought of upgrading because of the licensing issue, but
what is the PO receiving resolution you are speaking of?


>I agree - I have had my main POS crash at very awkward times, and have
> operated off a laptop or another machine for up to 2 days while fixing the
> primary POS. I keep backup scanner, rect printer, and cardswipe on hand at
> all times, just in case. POS hardware should be easily replaceable in case
> of
> theft, break-in, robbery, etc. Ever have a customer take out your register
> screen while swinging around a 10 length of pipe to get the barcode closer
> to
> the scanner?
>
> I would much rather have a hardware dongle attached to my Server that
> allowed only a licensed number of registers to operate, rather than
> authorized specific pieces of hardware - The server is a much more
> expensive
> and reliable machine, locked up in very secure utility area, with far less
> probability of failure. I will definitely upgrade to 2.0 immediately since
> I
> need my PO recving problems resolved, but will be much more hesitant about
> recommending the system to others -
>
> "Jason" wrote:
>
>> I totally agree. I have about 10 stations that I use to access three
>> licenses. This allows multiple people at thier desktop to be a POS while
>> having only as many licenses as you need to run concurrently.
>>
>> A huge step backward is absolutely tright, and I am glad this came up,
>> because now I have a major reason I CANNOT "upgrade" to 2.0.
>>
>> Boneheaded...
>>
>>
>> > This licensing setup seems to be taking a "huge step" backwards.
>> >
>> > Let's take the very simple scenario of a single user license for POS
>> > and
>> > you have 3 systems with RMS completely installed on it - 1 being the DB
>> > server, 1- primarily a back office/manager system, and 1 POS station.
>> > You
>> > have a failure at the POS station during the day and want to bring POS
>> > up
>> > on the back office system while you fix the POS station.
>> >
>> > With today's dongle setup - no problems. With license keys - it
>> > appears
>> > you are "dead in the water" unless you want to pay for a 2nd license
>> > key
>> > that you really hope to never use - and OBTW, also pay support charges
>> > for
>> > 2 POS stations each year.
>> >
>> > --
>> >
>> > John M.
>> > in
>> >>
>> >> andy - in relation to your questions;
>> >>
>> >> 1 - yes - this element of the licensing works in exactly the same way;
>> >> it
>> >> is
>> >> only the POS application that requires a license key.
>> >>
>> >> 2 - no - the license key is per device and is therefore fixed to the
>> >> first
>> >> 4 devices you enter the key into.
>> >>
>> >> 3 - once you have licensed the application on the device, it can
>> >> access
>> >> as
>> >> many databases as required (albeit one at a time).
>> >>
>> >> 4 - there isnt much documentation flying around at the moment - just
>> >> keep
>> >> peppering these forums with questions and I'm sure other resellers
>> >> (such
>> >> as
>> >> ourselves) will respond to your query.
>> >>
>> >>
>> >>
>> >>
>> >> "Andy Miller - Teknor, Inc." wrote:
>> >>
>> >>> I'm curious to how the licensing is going to be handled with Store
>> >>> Operations
>> >>> 2.0. I know it will be getting rid of the dongle and start using
>> >>> license
>> >>> keys. So how will this work? Let's pretend we have a 4 user license
>> >>> key:
>> >>> here are some questions I have...
>> >>>
>> >>> 1) If we have 4 point of sale screens open, are we still able to open
>> >>> the
>> >>> manager screens on other computers? Can we use the SO Manager on as
>> >>> many
>> >>> computers as we wish, just as we have done in the past?
>> >>>
>> >>> 2) With previous versions of RMS, we are able to open 4 point of sale
>> >>> screens on 4 different computers. If we want to open the POS screen
>> >>> on
>> >>> computer #5, we just needed to exit out of the POS screen from
>> >>> computer
>> >>> #2.
>> >>> We are able to open 4 POS screens on any 4 computers of our choice.
>> >>> Is
>> >>> this
>> >>> the same with Version 2.0? or do we have to specify the 4 POS
>> >>> computers,
>> >>> and
>> >>> thats just the way it is. POS wont be able to open on any other
>> >>> computers?
>> >>>
>> >>> 3) How does the Evaluation mode work? Is it the same? In previous
>> >>> versions,
>> >>> I could be connected to a LIVE database that has a dongle attached to
>> >>> it. If
>> >>> i wanted to provide support or testing, I could switch to a SAMPLE
>> >>> database
>> >>> that would run in an evaluation mode. Is this still possible?
>> >>>
>> >>> 4) Is there any documentation that I can refer to about the Store
>> >>> Operations
>> >>> 2.0 Licensing and how it works?
>> >
>> >
>>
>>
>>



Posted by Dan Rishworth on February 18, 2007, 11:39 am
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I agree that the switch to per machine licensing is a significant
drawback of RMS 2.0, however that is not my main issue.

I originally bought a 4-9 lane license because I needed 4 lanes. Now I
have to pay maintenance on 9 lanes in the new system which is more than
my original purchase price! I can't even get a phone call back from
Microsoft.





> I totally agree. I have about 10 stations that I use to access three
> licenses. This allows multiple people at thier desktop to be a POS while
> having only as many licenses as you need to run concurrently.
>
> A huge step backward is absolutely tright, and I am glad this came up,
> because now I have a major reason I CANNOT "upgrade" to 2.0.
>
> Boneheaded...
--
Dan Rishworth
Enduro Sport, Inc.
mailto:dan@endurosport.com
http://www.endurosport.com/

Posted by Jeff @ Check Point Software on February 21, 2007, 5:03 am
Please log in for more thread options
: quoted-printable

Dan,

But your maintenance is less than if you had purchased later when the =
4-9 lanes pricing went away. =20

You are currently paying ~ $700 per year, whereas the current 4 lane =
Maintenance price is ~$860. I'm sure that MS would accommodate you. ;-)

--=20

Jeff=20
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

I agree that the switch to per machine licensing is a significant=20
drawback of RMS 2.0, however that is not my main issue.

I originally bought a 4-9 lane license because I needed 4 lanes. Now I =

have to pay maintenance on 9 lanes in the new system which is more =
than=20
my original purchase price! I can't even get a phone call back from=20
Microsoft.





> I totally agree. I have about 10 stations that I use to access three =

> licenses. This allows multiple people at thier desktop to be a POS =
while=20
> having only as many licenses as you need to run concurrently.
>=20
> A huge step backward is absolutely tright, and I am glad this came =
up,=20
> because now I have a major reason I CANNOT "upgrade" to 2.0.
>=20
> Boneheaded...
--=20
Dan Rishworth
Enduro Sport, Inc.
mailto:dan@endurosport.com
http://www.endurosport.com/
------=_NextPart_000_0716_01C7555C.812B01A0
Content-Type: text/html;
        charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
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<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT color=3D#008000>Dan,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>But your maintenance is less than if you had =
purchased=20
later when the 4-9 lanes pricing went away.&nbsp; </FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#008000>You are currently paying ~ $700 per year, =
whereas the=20
current 4 lane Maintenance price is ~$860.&nbsp; I'm sure that MS would=20
accommodate you. ;-)</FONT></DIV>
<DIV><FONT color=3D#008000></FONT>&nbsp;</DIV>
<DIV>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV>&nbsp;</DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</DIV>
<DIV>&nbsp;</DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
of=20
newsgroup reader to<BR>see and download the file attachment(s).&nbsp; If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express.&nbsp;=20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV>&nbsp;</DIV>
<DIV><A=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Dan Rishworth" &lt;<A=20
in message=20
<A=20
=
62B.11392618022007@msnews.microsoft.com</A>...</DIV>I=20
agree that the switch to per machine licensing is a significant =
<BR>drawback=20
of RMS 2.0, however that is not my main issue.<BR><BR>I originally =
bought a=20
4-9 lane license because I needed 4 lanes. Now I <BR>have to pay =
maintenance=20
on 9 lanes in the new system which is more than <BR>my original =
purchase=20
price! I can't even get a phone call back from=20
<BR>Microsoft.<BR><BR><BR><BR><BR>In article &lt;<A=20
=
2MSFTNGP04.phx.gbl</A>&gt;,<BR>&nbsp;"Jason"=20
&lt;<A=20
=
natureisle.com</A>&gt;=20
wrote:<BR><BR>&gt; I totally agree. I have about 10 stations that I =
use to=20
access three <BR>&gt; licenses. This allows multiple people at thier =
desktop=20
to be a POS while <BR>&gt; having only as many licenses as you need to =
run=20
concurrently.<BR>&gt; <BR>&gt; A huge step backward is absolutely =
tright, and=20
I am glad this came up, <BR>&gt; because now I have a major reason I =
CANNOT=20
"upgrade" to 2.0.<BR>&gt; <BR>&gt; Boneheaded...<BR>-- <BR>Dan=20
Rishworth<BR>Enduro Sport, Inc.<BR><A=20
=

=
href=3D"http://www.endurosport.com/">http://www.endurosport.com/</A></BLO=
CKQUOTE></BODY></HTML>

------=
Posted by Mickie on February 16, 2007, 1:04 pm
Please log in for more thread options
OH MY GOD..

You have GOT TO BE KIDDING ME!!!!

You have to DECLARE which computers will be opening POS???
That totally stinks and is not fair.

I bought this program because we have MANY computers that do back-office
functions and only a few entering orders. We have ONE cash register in our
store, and ONE shipping computer.

MANY functions MUST be done in POS only---like entering a PAYMENT...which is
a BACK-OFFICE function but must be done is POS. So what do I have to do....go
out of my office, down stairs to one of my employees computers and enter the
payment??????

All my employees have their OWN computers, but EVERYONE can enter orders.
This FORCES us to have to SHARE computers between employees since now only
ONE of my computers will be able to enter orders.

Changing to PER DEVICE from PER USER is a BREECH of trust and a SIGNIFICANT
change to the very nature of the program itself. It is NOT WHAT I PAID FOR!

So instead of 3 licenses, I must have SIX!!!!!????????? double?? You are
insane. (all add-on programs are charged PER LANE also! that's more $$$$)

I will never upgrade and I will immediately start looking for another POS
solution.

AFTER ALL THIS MONEY AND TIME. .....I feel r@ped.....and pregnant.

Thanks Microsoft.

--------my post keeps getting deleted---------------



"Steve @ CTS Retail" wrote:

>
> 2 - no - the license key is per device and is therefore fixed to the first
> 4 devices you enter the key into.

>
> "Andy Miller - Teknor, Inc." wrote:
>
> > 2) With previous versions of RMS, we are able to open 4 point of sale
> > screens on 4 different computers. If we want to open the POS screen on
> > computer #5, we just needed to exit out of the POS screen from computer #2.
> > We are able to open 4 POS screens on any 4 computers of our choice. Is this
> > the same with Version 2.0? or do we have to specify the 4 POS computers, and
> > thats just the way it is. POS wont be able to open on any other computers?


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