Style 304 (Change item price) worksheet issue from 1.3 refresh

Posted by Online issue on July 7, 2006, 2:52 am

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Hi,

We currently encountering issue on RMS 1.3 refresh. This issue is from
issuing Style 304 (Change Item Price (regular)) worksheet on our client
branches. When we try to issue this worksheet, it hangs all the HQ Manager
application that are open everytime we approve this worksheet.

Does anyone can't help us to troubleshoot this issue. We highly
appreciated your reply. Thank you!

Regards,
Dexter

Posted by Jeff on July 7, 2006, 3:42 pm

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: quoted-printable

Dexter,

Works on this end with the sample db and 1.3.1005

Maybe you can narrow down the department or filter the items you are =
attempting to change. What are you attempting to change?

Again, we always recommend running a database check and re-index first =
when something screwy goes on.

HQ Admin | File | Connect | put in your password | Database | Backup | =
Database | Check | Database | Re-index

--=20
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment. If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

Hi,

We currently encountering issue on RMS 1.3 refresh. This issue is =
from=20
issuing Style 304 (Change Item Price (regular)) worksheet on our =
client=20
branches. When we try to issue this worksheet, it hangs all the HQ =
Manager=20
application that are open everytime we approve this worksheet.=20

Does anyone can't help us to troubleshoot this issue. We highly=20
appreciated your reply. Thank you!

Regards,
Dexter
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<DIV><FONT color=3D#008000>Dexter,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Works on this end with the sample db and=20
1.3.1005</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Maybe you can narrow down the department or =
filter the=20
items you are attempting to change.  What are you attempting to=20
change?</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Again, we always recommend running a database =
check and=20
re-index first when something screwy goes on.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>HQ Admin | File | Connect | put in your =
password |=20
Database | Backup | Database | Check | Database | =
Re-index</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000></FONT><BR>-- <BR>*<BR>Get Secure! - <A=20
href=3D"http://www.microsoft.com/security">www.microsoft.com/security</A>=
</DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment.  If you are not using a =
reader,=20
follow<BR>the link below to setup Outlook Express.  Click on "Open =
with=20
newsreader"<BR>under the MS Retail Management System on the right.</DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><A =
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV>**********<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Online issue" <<A=20
=
ions.microsoft.com</A>>=20
wrote in message <A=20
=
5C916-472B-44D7-A98C-EDBA7C976999@microsoft.com</A>...</DIV>Hi,<BR><BR>&n=
bsp;=20
We currently encountering issue on RMS 1.3 refresh. This issue is from =

<BR>issuing Style 304 (Change Item Price (regular)) worksheet on our =
client=20
<BR>branches. When we try to issue this worksheet, it hangs all the HQ =
Manager=20
<BR>application that are open everytime we approve this worksheet.=20
<BR><BR> Does anyone can't help us to troubleshoot this =
issue.  We=20
highly <BR>appreciated your reply. Thank=20
you!<BR><BR>Regards,<BR>Dexter</BLOCKQUOTE></BODY></HTML>

------=

Posted by Online issue on July 8, 2006, 2:23 am

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Thanks jeff, but we always run this db check and reindexing using HQ admin
once in a month. But your advice maybe a helpful way. Thanks for this. I will
notify you after we again perform your advice.

Thanks,
Dexter

"Jeff" wrote:

> Dexter,

> Works on this end with the sample db and 1.3.1005

> Maybe you can narrow down the department or filter the items you are attempting to change. What are you attempting to change?

> Again, we always recommend running a database check and re-index first when something screwy goes on.

> --

> *

> Get Secure! - www.microsoft.com/security

> You must be using Outlook Express or some other type of newsgroup reader to

> see and download the file attachment. If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> Hi,

> We currently encountering issue on RMS 1.3 refresh. This issue is from

> issuing Style 304 (Change Item Price (regular)) worksheet on our client

> branches. When we try to issue this worksheet, it hangs all the HQ Manager

> application that are open everytime we approve this worksheet.

> Does anyone can't help us to troubleshoot this issue. We highly

> appreciated your reply. Thank you!

> Regards,

> Dexter