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Subject Author Date
Tender Summary Arthur 10-17-2006
Posted by Arthur on October 17, 2006, 9:42 pm
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Store Operations- Manger Tender Summary feature doesnt seem to work properly.
If I process a Layaway transaction or Workorder, and a customer initially
places a deposit, that deposit does not show up as part of the tender summary
for that day.

To me that makes no sense, as a depoist is still money in the cash register,
whether the sale is finalized or not.

This has to be a bug (using v1.3)

Can anyone shed any light on this issue?

Posted by Nashat on October 18, 2006, 4:57 am
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This is try, this report collects its data by joining the TenderEntry with
the Transaction, it doesn't look at the Payment table at all
Although it's an outer join, but it has no affect if your criteria is the
time since no time info is saved in Tenderentry, it's only saved in
Transaction & Payment tables

Nashat
> Store Operations- Manger Tender Summary feature doesnt seem to work
> properly.
> If I process a Layaway transaction or Workorder, and a customer initially
> places a deposit, that deposit does not show up as part of the tender
> summary
> for that day.
>
> To me that makes no sense, as a depoist is still money in the cash
> register,
> whether the sale is finalized or not.
>
> This has to be a bug (using v1.3)
>
> Can anyone shed any light on this issue?



Posted by Arthur on October 18, 2006, 1:49 pm
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Sorry, I don't understand...

"Nashat" wrote:

> This is try, this report collects its data by joining the TenderEntry with
> the Transaction, it doesn't look at the Payment table at all
> Although it's an outer join, but it has no affect if your criteria is the
> time since no time info is saved in Tenderentry, it's only saved in
> Transaction & Payment tables
>
> Nashat
> > Store Operations- Manger Tender Summary feature doesnt seem to work
> > properly.
> > If I process a Layaway transaction or Workorder, and a customer initially
> > places a deposit, that deposit does not show up as part of the tender
> > summary
> > for that day.
> >
> > To me that makes no sense, as a depoist is still money in the cash
> > register,
> > whether the sale is finalized or not.
> >
> > This has to be a bug (using v1.3)
> >
> > Can anyone shed any light on this issue?
>
>
>

Posted by Nashat on October 19, 2006, 5:33 am
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I just wanted to agree with u, the reason this report is missing something
is because if u generate it using a time filter, it will get its data from
sales tables only ignoring the payment tables

> Sorry, I don't understand...
>
> "Nashat" wrote:
>
>> This is try, this report collects its data by joining the TenderEntry
>> with
>> the Transaction, it doesn't look at the Payment table at all
>> Although it's an outer join, but it has no affect if your criteria is the
>> time since no time info is saved in Tenderentry, it's only saved in
>> Transaction & Payment tables
>>
>> Nashat
>> > Store Operations- Manger Tender Summary feature doesnt seem to work
>> > properly.
>> > If I process a Layaway transaction or Workorder, and a customer
>> > initially
>> > places a deposit, that deposit does not show up as part of the tender
>> > summary
>> > for that day.
>> >
>> > To me that makes no sense, as a depoist is still money in the cash
>> > register,
>> > whether the sale is finalized or not.
>> >
>> > This has to be a bug (using v1.3)
>> >
>> > Can anyone shed any light on this issue?
>>
>>
>>



Posted by Marc on October 18, 2006, 1:59 pm
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Have you looked at the Crystal Reports Register Analysis Report? That may
have what you need.

Marc
Beverly's Pet


> Store Operations- Manger Tender Summary feature doesnt seem to work
> properly.
> If I process a Layaway transaction or Workorder, and a customer initially
> places a deposit, that deposit does not show up as part of the tender
> summary
> for that day.
>
> To me that makes no sense, as a depoist is still money in the cash
> register,
> whether the sale is finalized or not.
>
> This has to be a bug (using v1.3)
>
> Can anyone shed any light on this issue?



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