Tracking customer orders when receiving stock

Posted by Amy on November 7, 2005, 10:06 pm

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With our current POS system we can place items on order for a
particular customer (whether we are holding the stock or not) and when
we generate purchase orders the system automatically pops up letting us
know we have pending orders for customers. We can then generate a
purchase order based on this information. When we receive the stock, we
can print out a report for that order that lists what stock needs to be
allocated to which customers.

Is there a way with RMS that we can do this? Unfortunately it is a
regular occurance that our stock levels can be incorrect, for instance
we may have a 0 quantity for an item where POS might be telling us
we're holding 2, so we still need to be able to generate orders for
customers regardless of our stock quantity (therefore the backorder
system isn't reliable for us to use).

Thanks in advance.

Posted by Afshin Alikhaniù§ì†)ëzÖ¢–·š– on November 8, 2005, 10:48 am

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We have an Allocation Manager that handles this. Contact me by email with
your details and I will have someone contact you.

Afshin Alikhani - [afshin@retailrealm.co.uk]
CEO - Retail Realm
--
URL http://www.retailrealm.co.uk

"Amy" wrote:

> With our current POS system we can place items on order for a

> particular customer (whether we are holding the stock or not) and when

> we generate purchase orders the system automatically pops up letting us

> know we have pending orders for customers. We can then generate a

> purchase order based on this information. When we receive the stock, we

> can print out a report for that order that lists what stock needs to be

> allocated to which customers.

> Is there a way with RMS that we can do this? Unfortunately it is a

> regular occurance that our stock levels can be incorrect, for instance

> we may have a 0 quantity for an item where POS might be telling us

> we're holding 2, so we still need to be able to generate orders for

> customers regardless of our stock quantity (therefore the backorder

> system isn't reliable for us to use).

> Thanks in advance.

Posted by anonymous on November 9, 2005, 11:35 am

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This product is very buggy, clunky, hard to use and the reports don't work
properly . This program is overall not very well designed.
I just setup SOTracker a couple of weeks ago from DRS and it works great,
with one click of the mouse I can see all the orders that I received today
and give them a call.

> We have an Allocation Manager that handles this. Contact me by email with

> your details and I will have someone contact you.

> Afshin Alikhani - [afshin@retailrealm.co.uk]

> CEO - Retail Realm

> --

> URL http://www.retailrealm.co.uk

> "Amy" wrote:

>> With our current POS system we can place items on order for a

>> particular customer (whether we are holding the stock or not) and when

>> we generate purchase orders the system automatically pops up letting us

>> know we have pending orders for customers. We can then generate a

>> purchase order based on this information. When we receive the stock, we

>> can print out a report for that order that lists what stock needs to be

>> allocated to which customers.

>> Is there a way with RMS that we can do this? Unfortunately it is a

>> regular occurance that our stock levels can be incorrect, for instance

>> we may have a 0 quantity for an item where POS might be telling us

>> we're holding 2, so we still need to be able to generate orders for

>> customers regardless of our stock quantity (therefore the backorder

>> system isn't reliable for us to use).

>> Thanks in advance.