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Subject Author Date
Transaction on Hold Ken Rainforth 06-11-2006
---> Re: Transaction on Hold Glenn Adams [MVP - Retail...06-12-2006
Posted by Ken Rainforth on June 11, 2006, 3:43 am
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Hi,

Does each register (till) display Transaction on Hold (TOH) for all tills or
does each register only show TOH for that particular register? I am setting
up a new till and have been testing transactions but am pretty sure I am not
fully processing them but I can see the "Pause" icon appear and have been
deleting what I think are my test transactions.

I have had no complaints yet from cashiers missing there TOH's but then
again they don't tell me much anyway - they seem to carry on regardless.....

Regards

Posted by Glenn Adams [MVP - Retail Mgmt on June 12, 2006, 11:58 am
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Each register will display ALL transactions on hold through out the
store. The only real restriction on display is that if you Set a
customer before trying to recall from hold, you will only see held
transactions associated with that customer. Create a "Test" customer -
select that customer for your test transactions and make sure you set
that customer before recalling...

Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information.


Ken Rainforth wrote:
> Hi,
>
> Does each register (till) display Transaction on Hold (TOH) for all tills or
> does each register only show TOH for that particular register? I am setting
> up a new till and have been testing transactions but am pretty sure I am not
> fully processing them but I can see the "Pause" icon appear and have been
> deleting what I think are my test transactions.
>
> I have had no complaints yet from cashiers missing there TOH's but then
> again they don't tell me much anyway - they seem to carry on regardless.....
>
> Regards

Posted by Ken Rainforth on June 13, 2006, 2:01 am
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Ooops, thanks for the information Glenn.

"Glenn Adams [MVP - Retail Mgmt]" wrote:

> Each register will display ALL transactions on hold through out the
> store. The only real restriction on display is that if you Set a
> customer before trying to recall from hold, you will only see held
> transactions associated with that customer. Create a "Test" customer -
> select that customer for your test transactions and make sure you set
> that customer before recalling...
>
> Glenn Adams
> Tiber Creek Consulting
> http://www.tibercreek.com
> glenn@tibercreek.com
> ----------------------------------------------
> Please DO NOT respond to me directly but post all responses here in the
> newsgroup so that all can share the information.
>
>
> Ken Rainforth wrote:
> > Hi,
> >
> > Does each register (till) display Transaction on Hold (TOH) for all tills or
> > does each register only show TOH for that particular register? I am setting
> > up a new till and have been testing transactions but am pretty sure I am not
> > fully processing them but I can see the "Pause" icon appear and have been
> > deleting what I think are my test transactions.
> >
> > I have had no complaints yet from cashiers missing there TOH's but then
> > again they don't tell me much anyway - they seem to carry on regardless.....
> >
> > Regards
>

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