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Subject Author Date
Voucher Problems with PriceA,B,C TomT 10-29-2009
Posted by TomT on October 29, 2009, 1:05 pm
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I have a voucher set up that prompts the cashier for the Price. It works
fine for most customers, but when I try to sell one to a customer that has
Price Level A B or C the value of the voucher is what the cashier entered,
but the price is $0.00.

I am running HQ/SO 2.0 at 2.0.0123. I tested this on 2.0.0126 and recieved
the same result.

Has anyone else experienced this problem or have any idea how to get past
it.

Thanks,

TomT



Posted by Marc on October 29, 2009, 1:42 pm
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I had the same problem with any 'Price entered at POS" item. The workaround
is to put any non-zero price in for Price Level A, B or C, then it should
work correctly and will take the price entered by the cashier.

Marc

>I have a voucher set up that prompts the cashier for the Price. It works
>fine for most customers, but when I try to sell one to a customer that has
>Price Level A B or C the value of the voucher is what the cashier entered,
>but the price is $0.00.
>
> I am running HQ/SO 2.0 at 2.0.0123. I tested this on 2.0.0126 and
> recieved the same result.
>
> Has anyone else experienced this problem or have any idea how to get past
> it.
>
> Thanks,
>
> TomT
>



Posted by TomT on October 29, 2009, 2:40 pm
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Thank Marc

I just tried that but it seems to take what ever value is in Price Level A B
or C and use that vs what is entered by the Cashier.

Any other thoughts would be welcome.

TomT

>I had the same problem with any 'Price entered at POS" item. The workaround
>is to put any non-zero price in for Price Level A, B or C, then it should
>work correctly and will take the price entered by the cashier.
>
> Marc
>
>>I have a voucher set up that prompts the cashier for the Price. It works
>>fine for most customers, but when I try to sell one to a customer that has
>>Price Level A B or C the value of the voucher is what the cashier entered,
>>but the price is $0.00.
>>
>> I am running HQ/SO 2.0 at 2.0.0123. I tested this on 2.0.0126 and
>> recieved the same result.
>>
>> Has anyone else experienced this problem or have any idea how to get past
>> it.
>>
>> Thanks,
>>
>> TomT
>>
>
>



Posted by Marc on October 29, 2009, 3:51 pm
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I just tried it with a voucher and it worked. I got nothing else ....

Marc


> Thank Marc
>
> I just tried that but it seems to take what ever value is in Price Level A
> B or C and use that vs what is entered by the Cashier.
>
> Any other thoughts would be welcome.
>
> TomT
>
>>I had the same problem with any 'Price entered at POS" item. The
>>workaround is to put any non-zero price in for Price Level A, B or C, then
>>it should work correctly and will take the price entered by the cashier.
>>
>> Marc
>>
>>>I have a voucher set up that prompts the cashier for the Price. It works
>>>fine for most customers, but when I try to sell one to a customer that
>>>has Price Level A B or C the value of the voucher is what the cashier
>>>entered, but the price is $0.00.
>>>
>>> I am running HQ/SO 2.0 at 2.0.0123. I tested this on 2.0.0126 and
>>> recieved the same result.
>>>
>>> Has anyone else experienced this problem or have any idea how to get
>>> past it.
>>>
>>> Thanks,
>>>
>>> TomT
>>>
>>
>>
>
>



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