Z Report Total of Departments larger than Total Sales

Posted by RicoTowers on October 20, 2009, 12:06 pm

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I have a Z-Report where the total sales is $6250.10 and in the same Z-Report,
the total of all Departments is $9866.25.

The Hourly Total is the same as the Department Total, but non are the same
as the Total Sales.

The curious thing is that the "Sales" (right under "opening Total", does
not equal the Department Total.

I have spoken with varios contacts and all have indicated that it could be
power failure during posting or saving the transaction.

Can someone give an explanation of this and is there any solutions?

Posted by Gill on October 21, 2009, 3:35 pm

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Pls log in to manger and click on tab reports/sales/detailed sale then you
can see which amount match with z report.
If your delailed sale amount is $9866.25 that mean you may have transaction
posting problem.

--
Thank You
Harjit Singh SherGill /DBA
Altaville Market
324 South Main st po box 370
Altaville CA 95221
Tel : 209-736-1677
Altavillemarket1@att.net

>I have a Z-Report where the total sales is $6250.10 and in the same

>Z-Report,

> the total of all Departments is $9866.25.

> The Hourly Total is the same as the Department Total, but non are the same

> as the Total Sales.

> The curious thing is that the "Sales" (right under "opening Total", does

> not equal the Department Total.

> I have spoken with varios contacts and all have indicated that it could be

> power failure during posting or saving the transaction.

> Can someone give an explanation of this and is there any solutions?

Posted by RicoTowers on December 30, 2009, 4:27 am

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We did that and the sales is even larger than what the Department sales
indicates. Since Detail Sales can't seperate by time, we exported and then
sorted to get the Report actual shift info and still doesn;t match.

"Gill" wrote:

> Pls log in to manger and click on tab reports/sales/detailed sale then you

> can see which amount match with z report.

> If your delailed sale amount is $9866.25 that mean you may have transaction

> posting problem.

> --

> Thank You

> Harjit Singh SherGill /DBA

> Altaville Market

> 324 South Main st po box 370

> Altaville CA 95221

> Tel : 209-736-1677

> Altavillemarket1@att.net

> >I have a Z-Report where the total sales is $6250.10 and in the same

> >Z-Report,

> > the total of all Departments is $9866.25.

> >

> > The Hourly Total is the same as the Department Total, but non are the same

> > as the Total Sales.

> >

> > The curious thing is that the "Sales" (right under "opening Total", does

> > not equal the Department Total.

> >

> > I have spoken with varios contacts and all have indicated that it could be

> > power failure during posting or saving the transaction.

> >

> > Can someone give an explanation of this and is there any solutions?

> .

Posted by root on December 30, 2009, 4:13 pm

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vouchers/gift cards?

> We did that and the sales is even larger than what the Department sales

> indicates. Since Detail Sales can't seperate by time, we exported and

> then

> sorted to get the Report actual shift info and still doesn;t match.

> "Gill" wrote:

>> Pls log in to manger and click on tab reports/sales/detailed sale then

>> you

>> can see which amount match with z report.

>> If your delailed sale amount is $9866.25 that mean you may have

>> transaction

>> posting problem.

>> --

>> Thank You

>> Harjit Singh SherGill /DBA

>> Altaville Market

>> 324 South Main st po box 370

>> Altaville CA 95221

>> Tel : 209-736-1677

>> Altavillemarket1@att.net

>> >I have a Z-Report where the total sales is $6250.10 and in the same

>> >Z-Report,

>> > the total of all Departments is $9866.25.

>> >

>> > The Hourly Total is the same as the Department Total, but non are the

>> > same

>> > as the Total Sales.

>> >

>> > The curious thing is that the "Sales" (right under "opening Total",

>> > does

>> > not equal the Department Total.

>> >

>> > I have spoken with varios contacts and all have indicated that it could

>> > be

>> > power failure during posting or saving the transaction.

>> >

>> > Can someone give an explanation of this and is there any solutions?

>> .