global customers not at all stores

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Subject Author Date global customers not at all stores stan@retailtech 09-18-2008  RE: global customers not at all stores ISSAM 09-18-2008  Re: global customers not at all stores Kaibin 09-22-2008
Posted by stan@retailtech on September 18, 2008, 5:22 pm Please log in for more thread options I have an HQ customer with 4 stores. They are on RMS 2.0.0109. There are some global customers created previously that are missing at some stores. Global customers are enabled at all stores and new customers default as global as well. My question - Is there a way to sync up the global customers? Can I just run a SYNCHRONIZATION WORKSHEET for all stores after hours. It appears HQ has all the customers but some stores do not. Any suggestions. Thanks Posted by ISSAM on September 18, 2008, 6:10 pm Please log in for more thread options hi, use the wokrsheet 401 (Requst Data Upload) to transfer the Global customer information form HQ to Stores. "stan@retailtech.net" wrote: > I have an HQ customer with 4 stores. They are on RMS 2.0.0109. There are some > global customers created previously that are missing at some stores. Global > customers are enabled at all stores and new customers default as global as > well. > > My question - Is there a way to sync up the global customers? Can I just run > a SYNCHRONIZATION WORKSHEET for all stores after hours. It appears HQ has all > the customers but some stores do not. Any suggestions. Thanks Posted by Kaibin on September 22, 2008, 9:07 am Please log in for more thread options did you try updating Customer table before running Worksheet 401? like UPDATE Customer SET LastUpdated = GetDate(), this will update the LastUpdated field to the current date that will then prompt a download to the stores the next time the store connects to HQ. -- Kaibin Ridge, Inc. http://www.ridgeinc.com.cn >I have an HQ customer with 4 stores. They are on RMS 2.0.0109. There are >some > global customers created previously that are missing at some stores. > Global > customers are enabled at all stores and new customers default as global as > well. > > My question - Is there a way to sync up the global customers? Can I just > run > a SYNCHRONIZATION WORKSHEET for all stores after hours. It appears HQ has > all > the customers but some stores do not. Any suggestions. Thanks Similar Threads Posted HQ Global customers September 22, 2005, 4:50 am Global Customers February 7, 2007, 11:15 am Old Customers into Global Customers September 28, 2009, 9:15 am Global Customers Question April 27, 2007, 8:38 am Delete Global Customers April 15, 2009, 11:28 am Global Customers not uploading to HQ April 29, 2009, 12:23 pm Delete Global Customers May 17, 2009, 6:17 pm Global Customers payments not appearing in RMS HQ June 4, 2005, 11:47 am Global Customers sales info. December 22, 2005, 11:09 am Customer types for global customers March 28, 2006, 12:22 pm