offline inventory sync problem

Posted by R MOORE on August 8, 2006, 10:38 am

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My offline database is not updated after the "Z" procedure when I sign back
on , the transactions are updating the online database but the offline
database is not updated , quant., prices , onhands, etc in the offline
database. No error noted , just not updated, recently started doing this,
has been updating for almost a yr.
--
THANKS, RICK

Posted by Coonawarra on August 8, 2006, 3:50 pm

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Hi

We had a similar problem yesterday when attempting to Z our 3 POS tills,
the Zs proceeded OK but the Offline DB would not synchronize, even after
repeated Zs.

After a call to our partner it turned out that Norton Antivirus was causing
the block. We are running RMS 1.3R with SQL Server 2005 Express.

This might not be cause of your problem but I just thought it might help.

Regards

Coonawarra

"R MOORE" wrote:

> My offline database is not updated after the "Z" procedure when I sign back

> on , the transactions are updating the online database but the offline

> database is not updated , quant., prices , onhands, etc in the offline

> database. No error noted , just not updated, recently started doing this,

> has been updating for almost a yr.

> --

> THANKS, RICK

Posted by R MOORE on September 3, 2006, 11:17 am

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exactly how did the Norton cause the problem?
--
THANKS, RICK

"R MOORE" wrote:

> My offline database is not updated after the "Z" procedure when I sign back

> on , the transactions are updating the online database but the offline

> database is not updated , quant., prices , onhands, etc in the offline

> database. No error noted , just not updated, recently started doing this,

> has been updating for almost a yr.

> --

> THANKS, RICK

Posted by Jeff on September 5, 2006, 8:28 pm

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: quoted-printable

R,

Without looking at the rest of the thread, any firewall could be the =
problem including the one from MS.

You must allow certain programs to communicate across the network and =
Norton's Firewall was probably blocking it.

--=20
*
Get Secure! - www.microsoft.com/security

You must be using Outlook Express or some other type of newsgroup reader =
to
see and download the file attachment. If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

**********

exactly how did the Norton cause the problem?
--=20
THANKS, RICK

"R MOORE" wrote:

> My offline database is not updated after the "Z" procedure when I =
sign back=20
> on , the transactions are updating the online database but the =
offline=20
> database is not updated , quant., prices , onhands, etc in the =
offline=20
> database. No error noted , just not updated, recently started doing =
this,=20
> has been updating for almost a yr.
> --=20
> THANKS, RICK
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<DIV><FONT color=3D#008000>R,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>Without looking at the rest of the thread, =
any firewall=20
could be the problem including the one from MS.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>You must allow certain programs to =
communicate across=20
the network and Norton's Firewall was probably blocking it.</FONT></DIV>
<DIV><BR>-- <BR>*<BR>Get Secure! - <A=20
href=3D"http://www.microsoft.com/security">www.microsoft.com/security</A>=
</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express or some other type of newsgroup =
reader=20
to<BR>see and download the file attachment.  If you are not using a =
reader,=20
follow<BR>the link below to setup Outlook Express.  Click on "Open =
with=20
newsreader"<BR>under the MS Retail Management System on the right.</DIV>
<DIV> </DIV>
<DIV><A =
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV> </DIV>
<DIV>**********<BR></DIV>
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<DIV>"R MOORE" <<A=20
=
soft.com</A>>=20
wrote in message <A=20
=
DE792-5C83-46A0-8E35-E54D6AF100D4@microsoft.com</A>...</DIV>exactly=20
how did the Norton cause the problem?<BR>-- <BR>THANKS, =
RICK<BR><BR><BR>"R=20
MOORE" wrote:<BR><BR>> My offline database is not updated after the =
"Z"=20
procedure when I sign back <BR>> on , the transactions are updating =
the=20
online database but the offline <BR>> database is not updated , =
quant.,=20
prices , onhands, etc in the offline <BR>> database.  No error =
noted ,=20
just not updated, recently started doing this, <BR>> has been =
updating for=20
almost a yr.<BR>> -- <BR>> THANKS, =
RICK</BLOCKQUOTE></BODY></HTML>

------=

Posted by R MOORE on September 6, 2006, 8:27 am

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I uninstalled Norton, still have the sync problem, Any help will be
appreciated. I was able to update offline database prior to a few weeks ago,
could there have been an update that changed things in the security too block
this one direction of data exchange??
--
THANKS, RICK

"Jeff" wrote:

> R,

> Without looking at the rest of the thread, any firewall could be the problem

including the one from MS.

> You must allow certain programs to communicate across the network and Norton's

Firewall was probably blocking it.

> --

> *

> Get Secure! - www.microsoft.com/security

> You must be using Outlook Express or some other type of newsgroup reader to

> see and download the file attachment. If you are not using a reader, follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> **********

> exactly how did the Norton cause the problem?

> --

> THANKS, RICK

> "R MOORE" wrote:

> > My offline database is not updated after the "Z" procedure when I sign

back

> > on , the transactions are updating the online database but the offline

> > database is not updated , quant., prices , onhands, etc in the offline

> > database. No error noted , just not updated, recently started doing this,

> > has been updating for almost a yr.

> > --

> > THANKS, RICK