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Posted by Terrible Tom on March 15, 2006, 12:18 pm
Please log in for more thread options I haven't quite figured out the entire partial pickup with partial deposit
thing, either--but here's what I do know.
If you have a 100% deposit, partial pickup is easy. Same for zero deposit.
With 100% deposit, there's never any amount due and with zero deposit, the
full amount for all picked up items is due. Pretty straightforward. Almost
all of my WOs fit into these two categories, and I rarely deal with partial
pickup transactions.
Let's say you take 25% down on an order for four two identical $500 bikes.
One bike comes in, the other is delayed. In order to pick up the available
unit, RMS will force you to take the entire $500--not the $375 you (and the
customer) might expect. You may be able to circumvent this by taking an
add'l deposit of $375 and then do the partial pickup (where there's now
enough deposit to cover the entire amount being picked up). I will try it
and see what happens.
I too would like a better understanding of how RMS applies deposits in a
partial pickup, but the documentation provides no details.
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail.
"OlyBikes" wrote:
> Oops, figured that out by making a work order with two $.01 items but it
> lead to another small question.
>
> It appears as though the deposit is only applied to the last transaction,
> meaning the one that finally closes the work order. The deposit will not be
> applied to a partial pickup. Thus, a customer will always have to pay for
> the first item(s) picked up in a partial pickup situation.
>
> Is that right or did I miss something?
>
> Thanks.
>
> OlyBikes wrote:
> > Responses to posts about workorder/special orders imply that PARTIAL
> > PICKUPS of multiple items on one work order are possible.
> >
> > HOW?
> >
> > Do you simply recall the work order and zero out the quantities of
> > the items not yet received?
> >
> > Does RMS alter the Work Order so that picked up items are removed
> > from it?
> >
> > Please Cc me your response directly.
> >
> > Thank you for your time.
> >
> >
> >
> > ______________________________________________________
> >
> > Larry Leveen
> > OlyBikes
> > Bikes, Parts, Repairs
> > & GREAT Customer Service!
> >
> > 124 State Avenue NE
> > Olympia, WA 98501
> >
> > P: 360-753-7525
> > F: 360-528-7526
> > info@olybikes.com
> >
> > www.olybikes.com
> > Featuring free bike advocacy and safety materials!
>
> --
>
>
>
> ______________________________________________________
>
> Larry Leveen
> OlyBikes
> Bikes, Parts, Repairs
> & GREAT Customer Service!
>
> 124 State Avenue NE
> Olympia, WA 98501
>
> P: 360-753-7525
> F: 360-528-7526
> info@olybikes.com
>
> www.olybikes.com
> Featuring free bike advocacy and safety materials!
>
>
>
>
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