picking up a backorder with 100% deposit

Posted by kskinne on January 25, 2006, 5:59 pm

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never have used backorders but we are considering setting them up and using
them. i have backorders enabled and have it set to require a 100% deposit
for the price of the backordered item. so when i create a backorder for an
out-of-stock item we collect money and tender the backorder.

now when we get the item in stock, and pick up the backorder, how do we
apply the deposit we have already previously collected, to the back order, so
that on the tender screen it does not show an amount still due?

thanks,
kevin

Posted by Jeff on January 25, 2006, 6:51 pm

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Kevin,

Tender it, pick up entire backorder, the deposit will automatically be
deducted and they will owe nothing.

--
*
never have used backorders but we are considering setting them up and using
them. i have backorders enabled and have it set to require a 100% deposit
for the price of the backordered item. so when i create a backorder for an
out-of-stock item we collect money and tender the backorder.

now when we get the item in stock, and pick up the backorder, how do we
apply the deposit we have already previously collected, to the back order,
so
that on the tender screen it does not show an amount still due?

thanks,
kevin

Posted by kskinne on January 26, 2006, 9:02 am

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Thank you Jeff - you were right I guess I should have experimented a little
further :) When I pick up the backorder and tender it, it shows amount due
of zero as long as I collect the full deposit, which as I said we are going
to set it to require a 100% deposit

Thanks,
Kevin

"Jeff" wrote:

> Kevin,

> Tender it, pick up entire backorder, the deposit will automatically be

> deducted and they will owe nothing.

> --

> *

> never have used backorders but we are considering setting them up and using

> them. i have backorders enabled and have it set to require a 100% deposit

> for the price of the backordered item. so when i create a backorder for an

> out-of-stock item we collect money and tender the backorder.

> now when we get the item in stock, and pick up the backorder, how do we

> apply the deposit we have already previously collected, to the back order,

> so

> that on the tender screen it does not show an amount still due?

> thanks,

> kevin