problems with V1.3

Posted by petboy on March 16, 2009, 2:30 pm

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We recently had to install v1.3 after a computer crash, and being unable to
find the disk for 1.2 We've had the following problems:

Prices coming up incorrectly, with no explanation. ie: cans selling at .57
being priced at 60.00

SQL V 2005 crashing two or three times a day. We used V2000 with 1.2 with
no problems.

We are using XP Pro.

Is there fixes for this stuff that we can access without having to have the
very expensive tech in yet again?

Thanks. Petboy

Posted by DW on March 16, 2009, 5:04 pm

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Petboy,

Make sure that you are running RMS 1.3 refresh 1 which is compatible with
SQL 2005.

The first thing I would do would be to backup the RMS database, unistall
RMS, SQL, reinstall, and restore your database. Give that a try and see what
happens.

Daniel
techs1@nurol.com
NuRol Point of Sale
www.nurol.com
404-352-3587

"petboy" wrote:

> We recently had to install v1.3 after a computer crash, and being unable to

> find the disk for 1.2 We've had the following problems:

> Prices coming up incorrectly, with no explanation. ie: cans selling at .57

> being priced at 60.00

> SQL V 2005 crashing two or three times a day. We used V2000 with 1.2 with

> no problems.

> We are using XP Pro.

> Is there fixes for this stuff that we can access without having to have the

> very expensive tech in yet again?

> Thanks. Petboy

Posted by petboy on March 18, 2009, 5:23 pm

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Hi thanks for the reply, we're running 1.3 1002, is this the "refresh1" that
you are referring to?

thks petboy

"DW" wrote:

> Petboy,

> Make sure that you are running RMS 1.3 refresh 1 which is compatible with

> SQL 2005.

> The first thing I would do would be to backup the RMS database, unistall

> RMS, SQL, reinstall, and restore your database. Give that a try and see what

> happens.

> Daniel

> techs1@nurol.com

> NuRol Point of Sale

> www.nurol.com

> 404-352-3587

> "petboy" wrote:

> > We recently had to install v1.3 after a computer crash, and being unable to

> > find the disk for 1.2 We've had the following problems:

> >

> > Prices coming up incorrectly, with no explanation. ie: cans selling at .57

> > being priced at 60.00

> >

> > SQL V 2005 crashing two or three times a day. We used V2000 with 1.2 with

> > no problems.

> >

> > We are using XP Pro.

> >

> > Is there fixes for this stuff that we can access without having to have the

> > very expensive tech in yet again?

> >

> > Thanks. Petboy

> >

Posted by Maurice @ ARS on March 16, 2009, 5:08 pm

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Compatibility is the question. Dont think 1.2 or 1.3 is Compatible with SQL
2K5 upgrade to 2.0 should be about $214.20 a lane depending on your origianl
licensing. Got questions drop me a line

--
Maurice Gordon
Maurice@americanretailsupply.com
Sales/Support
1-800-426-5708 XT 1307

> We recently had to install v1.3 after a computer crash, and being unable

> to

> find the disk for 1.2 We've had the following problems:

> Prices coming up incorrectly, with no explanation. ie: cans selling at .57

> being priced at 60.00

> SQL V 2005 crashing two or three times a day. We used V2000 with 1.2 with

> no problems.

> We are using XP Pro.

> Is there fixes for this stuff that we can access without having to have

> the

> very expensive tech in yet again?

> Thanks. Petboy

Posted by Craig on March 18, 2009, 5:59 pm

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petboy,
There is a serious known bug in build 1.3.1002 regarding the issues you are
describing. You need to upgrade asap at least to 1.3.1006. That's the build
we use and have no problems with it.
Craig

> We recently had to install v1.3 after a computer crash, and being unable

> to

> find the disk for 1.2 We've had the following problems:

> Prices coming up incorrectly, with no explanation. ie: cans selling at .57

> being priced at 60.00

> SQL V 2005 crashing two or three times a day. We used V2000 with 1.2 with

> no problems.

> We are using XP Pro.

> Is there fixes for this stuff that we can access without having to have

> the

> very expensive tech in yet again?

> Thanks. Petboy