quantity discount

Posted by Norm on June 13, 2007, 8:30 pm

Please log in for more thread options

If you set up a Mix and Match quantity discount there seems to be a problem
when doing returns! If the person meets the quantity they receive the special
Mix and Match discount price but when doing a return for the same items that
also meet the Mix and Match they receive a return for the full price of the
items. Not a profitable set-up!

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=519dcc19-bea7-4503-b930-ff05100dea8e&dg=microsoft.public.pos

Posted by Marc on June 13, 2007, 10:44 pm

Please log in for more thread options

Yes, I have posted this as a suggestion in the past. I was VERY surprised to
see how little response there was to that fact. It is a glaring problem to
me. I would call it a bug, as I could not believe they would set it up like
that on purpose.

Marc

> If you set up a Mix and Match quantity discount there seems to be a

> problem

> when doing returns! If the person meets the quantity they receive the

> special

> Mix and Match discount price but when doing a return for the same items

> that

> also meet the Mix and Match they receive a return for the full price of

> the

> items. Not a profitable set-up!

> ----------------

> This post is a suggestion for Microsoft, and Microsoft responds to the

> suggestions with the most votes. To vote for this suggestion, click the "I

> Agree" button in the message pane. If you do not see the button, follow

> this

> link to open the suggestion in the Microsoft Web-based Newsreader and then

> click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=519dcc19-bea7-4503-b930-ff05100dea8e&dg=microsoft.public.pos

Posted by convoluted on June 14, 2007, 8:39 pm

Please log in for more thread options

Hi Norm - I believe if you recall the transaction for return the prices the
items were sold for (after the mix and match discount kicked in) would be the
prices used on the return; also, always require original receipts on
exchanges and returns so you can view the price the items were sold for; I
guess the issue is, what if they are returning the items after you
implemented the mix and match discount scheme? The return receipt would
credit a lower price than they paid for.
It could get pretty tricky...you'd then have to increase the return price to
refund the higher amount they paid on the original transaction....

"Norm" wrote:

> If you set up a Mix and Match quantity discount there seems to be a problem

> when doing returns! If the person meets the quantity they receive the special

> Mix and Match discount price but when doing a return for the same items that

> also meet the Mix and Match they receive a return for the full price of the

> items. Not a profitable set-up!

> ----------------

> This post is a suggestion for Microsoft, and Microsoft responds to the

> suggestions with the most votes. To vote for this suggestion, click the "I

> Agree" button in the message pane. If you do not see the button, follow this

> link to open the suggestion in the Microsoft Web-based Newsreader and then

> click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=519dcc19-bea7-4503-b930-ff05100dea8e&dg=microsoft.public.pos

Posted by Norm on June 21, 2007, 7:55 am

Please log in for more thread options

Yes doing a transaction recall will work fine but many times the clerks do
not remember to do so and use the CTRL F4 and the results are that the items
are returned at the full price and not the Mix & Match discount price like
when they were sold. Why should any POS system allow discounted items to be
returned at their full price if the meet the discount set-up and were sold at
discount? If any retailer takes the time to set-up Mix & Match Discounts it
should work for a sale and for returns no matter which method is used to do
the returns.
I do think it is a bug in RMS and needs looking into

"convoluted" wrote:

> Hi Norm - I believe if you recall the transaction for return the prices the

> items were sold for (after the mix and match discount kicked in) would be the

> prices used on the return; also, always require original receipts on

> exchanges and returns so you can view the price the items were sold for; I

> guess the issue is, what if they are returning the items after you

> implemented the mix and match discount scheme? The return receipt would

> credit a lower price than they paid for.

> It could get pretty tricky...you'd then have to increase the return price to

> refund the higher amount they paid on the original transaction....

> "Norm" wrote:

> > If you set up a Mix and Match quantity discount there seems to be a problem

> > when doing returns! If the person meets the quantity they receive the

special

> > Mix and Match discount price but when doing a return for the same items that

> > also meet the Mix and Match they receive a return for the full price of the

> > items. Not a profitable set-up!

> >

> > ----------------

> > This post is a suggestion for Microsoft, and Microsoft responds to the

> > suggestions with the most votes. To vote for this suggestion, click the "I

> > Agree" button in the message pane. If you do not see the button, follow this

> > link to open the suggestion in the Microsoft Web-based Newsreader and then

> > click "I Agree" in the message pane.

> >

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=519dcc19-bea7-4503-b930-ff05100dea8e&dg=microsoft.public.pos

Posted by Jeff @ Check Point Software on June 21, 2007, 11:52 pm

Please log in for more thread options

: quoted-printable

Norm,

How is the program to know how it was sold without you telling it? =
That's why you need to do the Ctrl+F4 to do the return correctly.

--=20
Regards,

Jeff Hobbs
Check Point Software

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D

When responding to posts, please "Reply to Group" via your newsreader so =
that others may learn and benefit from your issue.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D

You must be using Outlook Express/Windows Mail/Windows Live =
Mail/Thunderbird or some other type of newsgroup reader to see and =
download the file attachment(s). If you are not using a reader, follow =
the link below to setup the above programs. Click on "Open with =
newsreader" under the MS Retail Management System on the right.

http://tinyurl.com/75bgz

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D

Yes doing a transaction recall will work fine but many times the =
clerks do=20
not remember to do so and use the CTRL F4 and the results are that the =
items=20
are returned at the full price and not the Mix & Match discount price =
like=20
when they were sold. Why should any POS system allow discounted items =
to be=20
returned at their full price if the meet the discount set-up and were =
sold at=20
discount? If any retailer takes the time to set-up Mix & Match =
Discounts it=20
should work for a sale and for returns no matter which method is used =
to do=20
the returns.
I do think it is a bug in RMS and needs looking into

"convoluted" wrote:

> Hi Norm - I believe if you recall the transaction for return the =
prices the=20
> items were sold for (after the mix and match discount kicked in) =
would be the=20
> prices used on the return; also, always require original receipts on =

> exchanges and returns so you can view the price the items were sold =
for; I=20
> guess the issue is, what if they are returning the items after you=20
> implemented the mix and match discount scheme? The return receipt =
would=20
> credit a lower price than they paid for. =20
> It could get pretty tricky...you'd then have to increase the return =
price to=20
> refund the higher amount they paid on the original transaction....
>=20
> "Norm" wrote:
>=20
> > If you set up a Mix and Match quantity discount there seems to be =
a problem=20
> > when doing returns! If the person meets the quantity they receive =
the special=20
> > Mix and Match discount price but when doing a return for the same =
items that=20
> > also meet the Mix and Match they receive a return for the full =
price of the=20
> > items. Not a profitable set-up!
> >=20
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to =
the=20
> > suggestions with the most votes. To vote for this suggestion, =
click the "I=20
> > Agree" button in the message pane. If you do not see the button, =
follow this=20
> > link to open the suggestion in the Microsoft Web-based Newsreader =
and then=20
> > click "I Agree" in the message pane.
> >=20
> > =
http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser=
/en-us/default.mspx?mid=3D519dcc19-bea7-4503-b930-ff05100dea8e&dg=3Dmicro=
soft.public.pos
------=_NextPart_000_0547_01C7B446.04B8D180
Content-Type: text/html;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3Dtext/html;charset=3Dutf-8>
<META content=3D"MSHTML 6.00.6000.16481" name=3DGENERATOR></HEAD>
<BODY id=3DMailContainerBody=20
style=3D"PADDING-RIGHT: 10px; PADDING-LEFT: 10px; FONT-SIZE: 12pt; =
COLOR: #008000; PADDING-TOP: 15px; FONT-FAMILY: Calibri"=20
bgColor=3D#ffffff leftMargin=3D0 topMargin=3D0 CanvasTabStop=3D"true" =
acc_role=3D"text"=20
name=3D"Compose message area">
<DIV>Norm,</DIV>
<DIV> </DIV>
<DIV>How is the program to know how it was sold without you telling =
it? =20
That's why you need to do the Ctrl+F4 to do the return correctly.</DIV>
<DIV><BR>-- <BR>Regards,</DIV>
<DIV> </DIV>
<DIV>Jeff Hobbs<BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>When responding to posts, please "Reply to Group" via your =
newsreader so=20
that others may learn and benefit from your issue.</DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</DIV>
<DIV> </DIV>
<DIV>You must be using Outlook Express/Windows Mail/Windows Live=20
Mail/Thunderbird or some other type of newsgroup reader to see and =
download the=20
file attachment(s).  If you are not using a reader, follow the link =
below=20
to setup the above programs.  Click on "Open with newsreader" under =
the MS=20
Retail Management System on the right.</DIV>
<DIV> </DIV>
<DIV><A title=3Dhttp://tinyurl.com/75bgz=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A></DIV>
<DIV> </DIV>
<DIV>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #008000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Norm" <<A title=3Dmailto:Norm@discussions.microsoft.com=20
=
.com</A>>=20
wrote in message <A=20
=
FA63D-FCD0-4760-B29E-85C56F39EF23@microsoft.com</A>...</DIV>Yes=20
doing a transaction recall will work fine but many times the clerks do =
<BR>not=20
remember to do so and use the CTRL F4 and the results are that the =
items=20
<BR>are returned at the full price and not the Mix & Match =
discount price=20
like <BR>when they were sold. Why should any POS system allow =
discounted items=20
to be <BR>returned at their full price if the meet the discount set-up =
and=20
were sold at <BR>discount? If any retailer takes the time to set-up =
Mix &=20
Match Discounts it <BR>should work for a sale and for returns no =
matter which=20
method is used to do <BR>the returns.<BR>I do think it is a bug in RMS =
and=20
needs looking into<BR><BR>"convoluted" wrote:<BR><BR>> Hi Norm - I =
believe=20
if you recall the transaction for return the prices the <BR>> items =
were=20
sold for (after the mix and match discount kicked in) would be the =
<BR>>=20
prices used on the return; also, always require original receipts on =
<BR>>=20
exchanges and returns so you can view the price the items were sold =
for; I=20
<BR>> guess the issue is, what if they are returning the items =
after you=20
<BR>> implemented the mix and match discount scheme?  The =
return=20
receipt would <BR>> credit a lower price than they paid for.  =
<BR>>=20
It could get pretty tricky...you'd then have to increase the return =
price to=20
<BR>> refund the higher amount they paid on the original=20
transaction....<BR>> <BR>> "Norm" wrote:<BR>> <BR>> > =
If you=20
set up a Mix and Match quantity discount there seems to be a problem =
<BR>>=20
> when doing returns! If the person meets the quantity they receive =
the=20
special <BR>> > Mix and Match discount price but when doing a =
return for=20
the same items that <BR>> > also meet the Mix and Match they =
receive a=20
return for the full price of the <BR>> > items. Not a profitable =

set-up!<BR>> > <BR>> > ----------------<BR>> > This =
post is=20
a suggestion for Microsoft, and Microsoft responds to the <BR>> =
>=20
suggestions with the most votes. To vote for this suggestion, click =
the "I=20
<BR>> > Agree" button in the message pane. If you do not see the =
button,=20
follow this <BR>> > link to open the suggestion in the Microsoft =

Web-based Newsreader and then <BR>> > click "I Agree" in the =
message=20
pane.<BR>> > <BR>> > <A=20
=
title=3Dhttp://www.microsoft.com/Businesssolutions/Community/NewsGroups/d=
gbrowser/en-us/default.mspx?mid=3D519dcc19-bea7-4503-b930-ff05100dea8e&am=
p;dg=3Dmicrosoft.public.pos=20
=
href=3D"http://www.microsoft.com/Businesssolutions/Community/NewsGroups/d=
gbrowser/en-us/default.mspx?mid=3D519dcc19-bea7-4503-b930-ff05100dea8e&am=
p;dg=3Dmicrosoft.public.pos">http://www.microsoft.com/Businesssolutions/C=
ommunity/NewsGroups/dgbrowser/en-us/default.mspx?mid=3D519dcc19-bea7-4503=
-b930-ff05100dea8e&dg=3Dmicrosoft.public.pos</A></BLOCKQUOTE></BODY><=
/HTML>

------=