quantity discount on returns

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Subject Author Date quantity discount on returns Marc 09-28-2006  Re: quantity discount on returns Nashat 09-28-2006  Re: quantity discount on returns Marc 09-28-2006  Re: quantity discount on returns Dustin Hans 01-03-2007  Re: quantity discount on returns Marc 01-04-2007  Re: quantity discount on returns Afshin Alikhani 01-05-2007  Re: quantity discount on returns Marc 01-05-2007
Posted by Marc on September 28, 2006, 3:31 pm Please log in for more thread options I don't know if I missed something, but discounts entered in the quantity discount table for an item come up fine when we sell an item, but do not come up in return mode. Is this normal behavior? Marc Posted by Nashat on September 28, 2006, 3:46 pm Please log in for more thread options Do u recall the original transaction or just make a return? try recalling the orginal transaction. RMS doesn't return discounted items with the discounted prices coz it doesn't know when the item was sold. Nashat >I don't know if I missed something, but discounts entered in the quantity >discount table for an item come up fine when we sell an item, but do not >come up in return mode. Is this normal behavior? > > Marc > Posted by Marc on September 28, 2006, 4:16 pm Please log in for more thread options I am referring to a return without a recall. It seems to me that RMS would not have to know when the item was sold, as it is not a 'sale' price, but a discount set in the table. It just seems a little dangerous, because if the cashier does not refer to the original receipt, the customer gets back more than they paid. I would prefer the program take the safe route and assume the quantity was all purchased at once. I understand that the price would be correct in a 'recall' refund, but that is usually not feasible because the item being returned is one of many on a receipt (unless there is a way to do that!). Is there a reason for this behavior that I am missing? Marc > Do u recall the original transaction or just make a return? try recalling > the orginal transaction. > > RMS doesn't return discounted items with the discounted prices coz it > doesn't know when the item was sold. > > Nashat > >>I don't know if I missed something, but discounts entered in the quantity >>discount table for an item come up fine when we sell an item, but do not >>come up in return mode. Is this normal behavior? >> >> Marc >> > > Posted by Dustin Hanson on January 3, 2007, 5:04 pm Please log in for more thread options I agree, i've having issues with this as well. At a minimum it should use the current quantity discount rules setup for that item when the person performs the return. Someone from Microsoft would be nice of you to chime in. "Marc" wrote: > I am referring to a return without a recall. It seems to me that RMS would > not have to know when the item was sold, as it is not a 'sale' price, but a > discount set in the table. It just seems a little dangerous, because if the > cashier does not refer to the original receipt, the customer gets back more > than they paid. I would prefer the program take the safe route and assume > the quantity was all purchased at once. > > I understand that the price would be correct in a 'recall' refund, but that > is usually not feasible because the item being returned is one of many on a > receipt (unless there is a way to do that!). > > Is there a reason for this behavior that I am missing? > > Marc > > > Do u recall the original transaction or just make a return? try recalling > > the orginal transaction. > > > > RMS doesn't return discounted items with the discounted prices coz it > > doesn't know when the item was sold. > > > > Nashat > > > >>I don't know if I missed something, but discounts entered in the quantity > >>discount table for an item come up fine when we sell an item, but do not > >>come up in return mode. Is this normal behavior? > >> > >> Marc > >> > > > > > > > Posted by Marc on January 4, 2007, 9:08 pm Please log in for more thread options Dustin, It sure seems like a major issue to me and I was very suprised by the lack of response. Marc Beverly's Pet >I agree, i've having issues with this as well. > > At a minimum it should use the current quantity discount rules setup for > that item when the person performs the return. > > Someone from Microsoft would be nice of you to chime in. > > "Marc" wrote: > >> I am referring to a return without a recall. It seems to me that RMS >> would >> not have to know when the item was sold, as it is not a 'sale' price, >> but a >> discount set in the table. It just seems a little dangerous, because if >> the >> cashier does not refer to the original receipt, the customer gets back >> more >> than they paid. I would prefer the program take the safe route and assume >> the quantity was all purchased at once. >> >> I understand that the price would be correct in a 'recall' refund, but >> that >> is usually not feasible because the item being returned is one of many on >> a >> receipt (unless there is a way to do that!). >> >> Is there a reason for this behavior that I am missing? >> >> Marc >> >> > Do u recall the original transaction or just make a return? try >> > recalling >> > the orginal transaction. >> > >> > RMS doesn't return discounted items with the discounted prices coz it >> > doesn't know when the item was sold. >> > >> > Nashat >> > >> >>I don't know if I missed something, but discounts entered in the >> >>quantity >> >>discount table for an item come up fine when we sell an item, but do >> >>not >> >>come up in return mode. Is this normal behavior? >> >> >> >> Marc >> >> >> > >> > >> >> >> Similar Threads Posted quantity discount on returns June 3, 2006, 8:07 pm quantity discount June 13, 2007, 8:30 pm Quantity Discount December 12, 2008, 5:00 pm Quantity Discount SQL query January 6, 2008, 7:09 pm Layaways - Quantity Discount Bug? October 28, 2008, 7:12 pm layaways - quantity discount bug November 20, 2008, 12:42 pm item quantity discount not found December 20, 2008, 11:23 am Quantity Discount Pricing Table January 20, 2009, 1:58 pm Allow for global price changing in the quantity discount table August 9, 2005, 10:11 am Possible to offer quantity discount based on customer purchases? January 5, 2006, 1:16 pm