recalling credit card transaction information

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Subject Author Date recalling credit card transaction information Larry Jenuwine 07-20-2005  Re: recalling credit card transaction information root 07-20-2005  Re: recalling credit card transaction information Larry Jenuwine 07-20-2005  Re: recalling credit card transaction information root 07-20-2005
Posted by Larry Jenuwine on July 20, 2005, 8:58 am Please log in for more thread options Can anyone tell me how toget the cardholders name from the retail management system. We are using the intigrated credit card processor and Citibank. I just got a note from the chargeback department and they want the cardholders name. I have no clue how to get that information. Thanks, Larry Posted by root on July 20, 2005, 11:38 am Please log in for more thread options unfortuately you will have to find the signature on the receipt. RMS does not capture the name :( > Can anyone tell me how toget the cardholders name from the retail > management > system. We are using the intigrated credit card processor and Citibank. > I > just got a note from the chargeback department and they want the > cardholders > name. I have no clue how to get that information. > > Thanks, > > Larry Posted by Larry Jenuwine on July 20, 2005, 9:50 am Please log in for more thread options Thanks for the quick response. I hope that the information supplied in the edc detail report will be enough for Citibank then! Larry "root" wrote: > unfortuately you will have to find the signature on the receipt. RMS does > not capture the name :( > > > > Can anyone tell me how toget the cardholders name from the retail > > management > > system. We are using the intigrated credit card processor and Citibank. > > I > > just got a note from the chargeback department and they want the > > cardholders > > name. I have no clue how to get that information. > > > > Thanks, > > > > Larry > > > Posted by root on July 20, 2005, 12:01 pm Please log in for more thread options you'd think that if the providing the customers name would be a requirement for chargeback complaint using Citibank that RMS software would be able to accomodate that data as they are "partners" so to speak. sounds like this would be a great suggestion for the next release or the next service pack. > Thanks for the quick response. > > I hope that the information supplied in the edc detail report will be > enough > for Citibank then! > > Larry > > "root" wrote: > >> unfortuately you will have to find the signature on the receipt. RMS >> does >> not capture the name :( >> >> >> message >> > Can anyone tell me how toget the cardholders name from the retail >> > management >> > system. We are using the intigrated credit card processor and >> > Citibank. >> > I >> > just got a note from the chargeback department and they want the >> > cardholders >> > name. I have no clue how to get that information. >> > >> > Thanks, >> > >> > Larry >> >> >> Similar Threads Posted credit card information March 15, 2007, 2:34 pm Saving Credit Card Information April 5, 2006, 2:42 pm Storing Credit Card Information February 18, 2007, 5:32 pm Is Credit card information stored in any tables within the RMS sof September 21, 2005, 11:06 am Viewing credit card information without going through tender March 7, 2008, 10:01 am MSR Credit Card Reader adds all the information on one line December 7, 2005, 10:46 pm Save Credit Card Information for Work Orders September 27, 2006, 1:28 pm Void a credit card transaction April 26, 2007, 1:52 pm Credit Card Transaction Numbers September 7, 2007, 12:08 pm Delay in the First Credit Card Transaction of the day March 19, 2008, 5:22 pm