scanned items from register adds items to inventory transfer scree

Posted by DCR on December 19, 2007, 2:19 pm

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I have a client is having this strange issue. They're on a backoffice
computer using the Manager program and adding items to a inventory transfer
and at the same time a clerk is ringing up a customer at the front pos
register and as they scan the items into the pos register, it also adds those
scan items to the backoffice manager transfer items screen. They are running
2 stores with HQ version 2.00.0112. This sounds like a bug in the software.
Would applying hotfix 114 fix this issue?

Thanks
Dave

Posted by convoluted on December 19, 2007, 8:38 pm

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Sounds like a bug - if you are on maintenance log it with MS - several months
ago I also ran into a similar bug - two manager stations creating different,
independent purchase orders, where new items created on station 1 would
appear in the PO being created on station 2.....

"DCR" wrote:

> I have a client is having this strange issue. They're on a backoffice

> computer using the Manager program and adding items to a inventory transfer

> and at the same time a clerk is ringing up a customer at the front pos

> register and as they scan the items into the pos register, it also adds those

> scan items to the backoffice manager transfer items screen. They are running

> 2 stores with HQ version 2.00.0112. This sounds like a bug in the software.

> Would applying hotfix 114 fix this issue?

> Thanks

> Dave

Posted by Pam S on December 20, 2007, 4:24 pm

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We are having the same issue. If one of our managers is creating a Purchase
Order in Manager and a POS transaction is happening in the store, it adds the
purchased item to the Purhase Order. We have also discovered that it is
worse when we are in the 'all items' section rather than the 'supplier'

We have contacted or Partner and still do not have a solution/fix.

We could use some help too
Thanks
--
Pam@BigSmoke

"DCR" wrote:

> I have a client is having this strange issue. They're on a backoffice

> computer using the Manager program and adding items to a inventory transfer

> and at the same time a clerk is ringing up a customer at the front pos

> register and as they scan the items into the pos register, it also adds those

> scan items to the backoffice manager transfer items screen. They are running

> 2 stores with HQ version 2.00.0112. This sounds like a bug in the software.

> Would applying hotfix 114 fix this issue?

> Thanks

> Dave