version 1.3.1002 installed and running... upgrade question

Posted by rcpr on February 13, 2007, 1:05 pm

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Hello all!

I am ready to switch us over from QS2000. i have noticed that RMS gets
errors on occasion and just quits...

question: is version 1.3.1002 stable or are we going to have to upgrade?
if so, where do you purchase the upgrade?

Thanks,

Randy

Posted by Craig on February 13, 2007, 2:04 pm

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1.3.1002 has known issues so you would have to install the latest hotfix or
at least to .1005 I believe. If you still have to purchase the software you
will get 2.0 and then you will want to install the latest hotfix for it.
Contact a reseller to buy. I'm sure if you ask you will get a lot of
contacts on this NG.
Craig

> Hello all!

> I am ready to switch us over from QS2000. i have noticed that RMS gets

> errors on occasion and just quits...

> question: is version 1.3.1002 stable or are we going to have to upgrade?

> if so, where do you purchase the upgrade?

> Thanks,

> Randy

Posted by rcpr on February 13, 2007, 3:36 pm

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thanks for the response!

now, the big question is where do I find HOTFIX 1005?
--
Thanks,

Randy

"Craig" wrote:

> 1.3.1002 has known issues so you would have to install the latest hotfix or

> at least to .1005 I believe. If you still have to purchase the software you

> will get 2.0 and then you will want to install the latest hotfix for it.

> Contact a reseller to buy. I'm sure if you ask you will get a lot of

> contacts on this NG.

> Craig

> >

> > Hello all!

> >

> > I am ready to switch us over from QS2000. i have noticed that RMS gets

> > errors on occasion and just quits...

> >

> > question: is version 1.3.1002 stable or are we going to have to upgrade?

> > if so, where do you purchase the upgrade?

> >

> > Thanks,

> >

> > Randy

Posted by John M. on February 13, 2007, 6:09 pm

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CustomerSource

--

John M.

> thanks for the response!

> now, the big question is where do I find HOTFIX 1005?

> --

> Thanks,

> Randy

> "Craig" wrote:

>> 1.3.1002 has known issues so you would have to install the latest hotfix

>> or

>> at least to .1005 I believe. If you still have to purchase the software

>> you

>> will get 2.0 and then you will want to install the latest hotfix for it.

>> Contact a reseller to buy. I'm sure if you ask you will get a lot of

>> contacts on this NG.

>> Craig

>> >

>> > Hello all!

>> >

>> > I am ready to switch us over from QS2000. i have noticed that RMS gets

>> > errors on occasion and just quits...

>> >

>> > question: is version 1.3.1002 stable or are we going to have to

>> > upgrade?

>> > if so, where do you purchase the upgrade?

>> >

>> > Thanks,

>> >

>> > Randy

Posted by Craig on February 13, 2007, 6:46 pm

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You might as well get the latest hotfix and for 1.3 it's 1.3.10010 . The hot
fix number for this
is KB925250 . You will need to contact MS support and open an incident to
get the hotfix. As long as your on a maintenance plan it's free. If you pay
the penalty(38% of retail I believe) you will get access to all the latest
hotfixes and upgrades, including 2.0
You will need to contact a partner to buy.
Craig

> thanks for the response!

> now, the big question is where do I find HOTFIX 1005?

> --

> Thanks,

> Randy

> "Craig" wrote:

>> 1.3.1002 has known issues so you would have to install the latest hotfix

>> or

>> at least to .1005 I believe. If you still have to purchase the software

>> you

>> will get 2.0 and then you will want to install the latest hotfix for it.

>> Contact a reseller to buy. I'm sure if you ask you will get a lot of

>> contacts on this NG.

>> Craig

>> >

>> > Hello all!

>> >

>> > I am ready to switch us over from QS2000. i have noticed that RMS gets

>> > errors on occasion and just quits...

>> >

>> > question: is version 1.3.1002 stable or are we going to have to

>> > upgrade?

>> > if so, where do you purchase the upgrade?

>> >

>> > Thanks,

>> >

>> > Randy