worksheets slow to be recognized by client

Posted by Conradical on November 2, 2009, 5:02 pm

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recently i have been having problems with some of the store clients not
seeing a worksheet just after its created. sometimes I have to wait as long
as 6 or 8 minutes for the client to see and run the worksheet. any thoughts
? it has been running fine for years but just recently started seeing this
on several of my stores.

Posted by Jeff @ Check Point Software on November 2, 2009, 6:00 pm

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: quoted-printable

Conradical,

How often are the stores connecting to HQ? They won't see the =
worksheets until they connect.

What version of RMS are they running? There was a bug introduced around =
2.0.0120 where if one has "Calculate HQ Item Cost as Weighted Average" =
selected, it really slowed things down. 2.0.0127 hotfix fixed it.

--=20

Jeff=20
Check Point Software

Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

You must be using Outlook Express/Windows Mail or some other type of =
newsgroup reader to
see and download the file attachment(s). If you are not using a reader, =
follow
the link below to setup Outlook Express. Click on "Open with =
newsreader"
under the MS Retail Management System on the right.

http://tinyurl.com/75bgz
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D

recently i have been having problems with some of the store clients =
not=20
seeing a worksheet just after its created. sometimes I have to wait =
as long=20
as 6 or 8 minutes for the client to see and run the worksheet. any =
thoughts=20
? it has been running fine for years but just recently started seeing =
this=20
on several of my stores.
------=_NextPart_000_014E_01CA5BCD.317847B0
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<DIV><FONT color=3D#008000>Conradical,</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>How often are the stores connecting to =
HQ?  They=20
won't see the worksheets until they connect.</FONT></DIV>
<DIV><FONT color=3D#008000></FONT> </DIV>
<DIV><FONT color=3D#008000>What version of RMS are they running?  =
There was a=20
bug introduced around 2.0.0120 where if one has "Calculate HQ Item Cost =
as=20
Weighted Average" selected, it really slowed things down. 2.0.0127 =
hotfix fixed=20
it.</FONT></DIV>
<DIV><BR>-- <BR><BR>Jeff <BR>Check Point Software</DIV>
<DIV> </DIV>
<DIV>Search this newsgroup -- <A=20
title=3D"http://tinyurl.com/2lmk4w
CTRL + Click to follow link"=20
href=3D"http://tinyurl.com/2lmk4w">http://tinyurl.com/2lmk4w</A>  =
(Stolen=20
from =
DRS)<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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<DIV> </DIV>
<DIV>You must be using Outlook Express/Windows Mail or some other type =
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newsgroup reader to<BR>see and download the file attachment(s).  If =
you are=20
not using a reader, follow<BR>the link below to setup Outlook =
Express. =20
Click on "Open with newsreader"<BR>under the MS Retail Management System =
on the=20
right.</DIV>
<DIV> </DIV>
<DIV><A title=3D"http://tinyurl.com/75bgz
CTRL + Click to follow =
link"=20
href=3D"http://tinyurl.com/75bgz">http://tinyurl.com/75bgz</A><BR>=3D=3D=3D=
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<DIV>"Conradical" <<A=20
=
ns.microsoft.com</A>>=20
wrote in message <A=20
=
36534-9345-4D4F-A20C-925E75EF65B0@microsoft.com</A>...</DIV>recently=20
i have been having problems with some of the store clients not =
<BR>seeing a=20
worksheet just after its created.  sometimes I have to wait as =
long=20
<BR>as 6 or 8 minutes for the client to see and run the =
worksheet.  any=20
thoughts <BR>?  it has been running fine for years but just =
recently=20
started seeing this <BR>on several of my =
stores.</BLOCKQUOTE></BODY></HTML>

------=

Posted by Conradical on November 4, 2009, 9:58 am

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Hi Jeff, thanks for the respons. I dont have the clients setup to connect
to HQ automatically, I manually connect them to run worksheets. I have about
30 POS servers around the country that I do this with weekly. They are all
running RMS 2.0.0105 and I really havent had any problems with this process
for a couple years now. Normally when I run the client, it connects to my
HeadQuarters and see's the worksheets and runs. Now... it wont see the
worksheet within a minute of me setting up and approving the worksheet.
sometimes i have to keep retrying and it can take 5 minutes or longer.
Eventually... it does see the worksheet and runs but it makes me nervous that
this process might slow down more and more.

"Jeff @ Check Point Software" wrote:

> Conradical,

> How often are the stores connecting to HQ? They won't see the worksheets

> until they connect.

> What version of RMS are they running? There was a bug introduced around

> 2.0.0120 where if one has "Calculate HQ Item Cost as Weighted Average"

> selected, it really slowed things down. 2.0.0127 hotfix fixed it.

> --

> Jeff

> Check Point Software

> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

> =====================================================

> You must be using Outlook Express/Windows Mail or some other type of

> newsgroup reader to

> see and download the file attachment(s). If you are not using a reader,

> follow

> the link below to setup Outlook Express. Click on "Open with newsreader"

> under the MS Retail Management System on the right.

> http://tinyurl.com/75bgz

> =====================================================

> recently i have been having problems with some of the store clients not

> seeing a worksheet just after its created. sometimes I have to wait as

> long

> as 6 or 8 minutes for the client to see and run the worksheet. any

> thoughts

> ? it has been running fine for years but just recently started seeing

> this

> on several of my stores.

Posted by Rob @ RMS Systems Inc on November 4, 2009, 2:13 pm

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Have you checked the time on both the Client and the Server computers?

Robert Armstrong
RMS Systems Inc.

> Hi Jeff, thanks for the respons. I dont have the clients setup to

> connect

> to HQ automatically, I manually connect them to run worksheets. I have

> about

> 30 POS servers around the country that I do this with weekly. They are

> all

> running RMS 2.0.0105 and I really havent had any problems with this

> process

> for a couple years now. Normally when I run the client, it connects to my

> HeadQuarters and see's the worksheets and runs. Now... it wont see the

> worksheet within a minute of me setting up and approving the worksheet.

> sometimes i have to keep retrying and it can take 5 minutes or longer.

> Eventually... it does see the worksheet and runs but it makes me nervous

> that

> this process might slow down more and more.

> "Jeff @ Check Point Software" wrote:

>> Conradical,

>> How often are the stores connecting to HQ? They won't see the worksheets

>> until they connect.

>> What version of RMS are they running? There was a bug introduced around

>> 2.0.0120 where if one has "Calculate HQ Item Cost as Weighted Average"

>> selected, it really slowed things down. 2.0.0127 hotfix fixed it.

>> --

>> Jeff

>> Check Point Software

>> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

>> =====================================================

>> You must be using Outlook Express/Windows Mail or some other type of

>> newsgroup reader to

>> see and download the file attachment(s). If you are not using a reader,

>> follow

>> the link below to setup Outlook Express. Click on "Open with newsreader"

>> under the MS Retail Management System on the right.

>> http://tinyurl.com/75bgz

>> =====================================================

>> recently i have been having problems with some of the store clients not

>> seeing a worksheet just after its created. sometimes I have to wait as

>> long

>> as 6 or 8 minutes for the client to see and run the worksheet. any

>> thoughts

>> ? it has been running fine for years but just recently started seeing

>> this

>> on several of my stores.

Posted by Conradical on November 20, 2009, 1:27 pm

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Yes times match. This problem is weird because all of these servers worked
fine with this for a couple years now and now all of a sudden... they all
take about 5 minutes to recognize a worksheet. I am wondering if the size of
my database is a factor.. its getting bigger everyday

"Rob @ RMS Systems Inc" wrote:

> Have you checked the time on both the Client and the Server computers?

> Robert Armstrong

> RMS Systems Inc.

> > Hi Jeff, thanks for the respons. I dont have the clients setup to

> > connect

> > to HQ automatically, I manually connect them to run worksheets. I have

> > about

> > 30 POS servers around the country that I do this with weekly. They are

> > all

> > running RMS 2.0.0105 and I really havent had any problems with this

> > process

> > for a couple years now. Normally when I run the client, it connects to my

> > HeadQuarters and see's the worksheets and runs. Now... it wont see the

> > worksheet within a minute of me setting up and approving the worksheet.

> > sometimes i have to keep retrying and it can take 5 minutes or longer.

> > Eventually... it does see the worksheet and runs but it makes me nervous

> > that

> > this process might slow down more and more.

> >

> > "Jeff @ Check Point Software" wrote:

> >

> >> Conradical,

> >>

> >> How often are the stores connecting to HQ? They won't see the worksheets

> >> until they connect.

> >>

> >> What version of RMS are they running? There was a bug introduced around

> >> 2.0.0120 where if one has "Calculate HQ Item Cost as Weighted Average"

> >> selected, it really slowed things down. 2.0.0127 hotfix fixed it.

> >>

> >> --

> >>

> >> Jeff

> >> Check Point Software

> >>

> >> Search this newsgroup -- http://tinyurl.com/2lmk4w (Stolen from DRS)

> >> =====================================================

> >>

> >> You must be using Outlook Express/Windows Mail or some other type of

> >> newsgroup reader to

> >> see and download the file attachment(s). If you are not using a reader,

> >> follow

> >> the link below to setup Outlook Express. Click on "Open with newsreader"

> >> under the MS Retail Management System on the right.

> >>

> >> http://tinyurl.com/75bgz

> >> =====================================================

> >>

> >> recently i have been having problems with some of the store clients not

> >> seeing a worksheet just after its created. sometimes I have to wait as

> >> long

> >> as 6 or 8 minutes for the client to see and run the worksheet. any

> >> thoughts

> >> ? it has been running fine for years but just recently started seeing

> >> this

> >> on several of my stores.

> >>