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Allocation of vendor credits on QuickBooks Pro 2004

  
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Subject Author Date
Allocation of vendor credits on QuickBooks Pro 2004 Suzanne Fox 11-23-2007
Posted by Suzanne Fox on November 23, 2007, 6:35 am
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 Hi,

I have a client who is using QuickBooks Pro 2004.

They have unmatched bills and payments. When I go to the pay bills screen
to allocate these the "set credits" button greyed out, despite the "number
or credits" & "total credits available" sections containing values.

I am logged in as administrator so I have full access rights.

Anyone know what the problem is?



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Posted by Laura on November 25, 2007, 8:14 am
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> Hi,
>
> I have a client who is using QuickBooks Pro 2004.
>
> They have unmatched bills and payments. When I go to the pay bills screen
> to allocate these the "set credits" button greyed out, despite the "number
> or credits" & "total credits available" sections containing values.
>
> I am logged in as administrator so I have full access rights.
>
> Anyone know what the problem is?

The "set credits" buttons remain greyed out until you select a bill for
payment. So select a bill for payment and put a check mark in the first
column. Now you should be able to use the "set credits" button. Just
highlighting the bill is not enough to unlock this button.


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