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Anyone Else Not Able to Download Citibank Credit Card Charges

 

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Subject Author Date
Anyone Else Not Able to Download Citibank Credit Card Charges Will 06-30-2008
Posted by Will on June 30, 2008, 9:04 pm
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It looks like Citibank is falling apart from where I stand. We have
always had problems downloading their credit card charges into Quickbooks,
but at least they had an 800 number for web site support with people who
could resolve the problem with their server and reset it. Now they have
closed down that support group, and the new web site support group knows
nothing about Quickbooks and refuses to help with those problems.

Attempts to download from the Intuit server fail with code OL-205. We
watched the traffic with a network sniffer, and it's very clear that the
requests get to the Intuit server, and the server does respond back with
that code. There is no firewall or network connectivity issue between our
Quickbooks installation and the Intuit server.

Anyone else seeing this?

--
Will



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