Credit Card RCPT

Posted by dpb on September 1, 2008, 11:52 pm

Please log in for more thread options

Dusty wrote:
...

> This is not a field that takes any input. This is a field that has

> always (been using it for several years)been assigned by the system,

> just a sequential number used to match up RCPTs with entries in the

> "Make Deposits" Window. I'm stumped

Well, I said I'd never used cc's... :)

I'd only guess you got the "benefits" of an update that changed behavior
then. I quit updating as well quite some time ago so don't know if you
can roll back any more or not...

--

Posted by Haskel LaPort on September 2, 2008, 8:25 am

Please log in for more thread options

> Dusty wrote:

> ...

>> This is not a field that takes any input. This is a field that has

>> always (been using it for several years)been assigned by the system,

>> just a sequential number used to match up RCPTs with entries in the

>> "Make Deposits" Window. I'm stumped

> Well, I said I'd never used cc's... :)

> I'd only guess you got the "benefits" of an update that changed behavior

> then. I quit updating as well quite some time ago so don't know if you

> can roll back any more or not...

Then can we all assume you are still running a DOS version of Qucikbooks.

> --

Posted by Laura on September 1, 2008, 9:14 pm

Please log in for more thread options

Are you refering to the Transaction ID?

Try selecting Customers>>Credit Card Processing activities>>Manage Merchant
service and run a basic search on a recent date range. Is the Transaction ID
filled for all transactions in that time frame?

--
Laura

> Ok Folks, I've had some weird problems but this one takes it. I'm using QB

> 2007 Pro with Intuit merchant services. Forever, when I run a credit card

> QB prints a "RCPT" with a "Quickbooks Trans No". This morning I sat down

> to run last week's deposits and discovered that the last few days this

> RCPT number was blank. The words "Quickbooks Trans No" are there but there

> is no number.

> I called QB, they didn't know and told me to call Merchant Service, they

> didn't know. So, I'm not lost without this "Quickbooks Trans No" but life

> is a helluva lot easier with it. I've looked all over for a solution to

> this mystery. Anyone have any idea?

> Tnx,

> Dusty

Posted by Dusty on September 1, 2008, 9:43 pm

Please log in for more thread options

Laura wrote:

> Are you refering to the Transaction ID?

> Try selecting Customers>>Credit Card Processing activities>>Manage

> Merchant service and run a basic search on a recent date range. Is the

> Transaction ID filled for all transactions in that time frame?

No, this is a field on the merchants copy of the credit card receipt.
The field has the header "Quickbooks Trans No". It simply a sequential
number on each credit card transaction. It also used to appear in the
"make deposits" window on the corresponding line entry. That entry is
also no longer there. I did nothing (that I know of) to change this

Posted by Laura on September 1, 2008, 9:58 pm

Please log in for more thread options

> Laura wrote:

>> Are you refering to the Transaction ID?

>> Try selecting Customers>>Credit Card Processing activities>>Manage

>> Merchant service and run a basic search on a recent date range. Is the

>> Transaction ID filled for all transactions in that time frame?

> No, this is a field on the merchants copy of the credit card receipt. The

> field has the header "Quickbooks Trans No". It simply a sequential number

> on each credit card transaction. It also used to appear in the "make

> deposits" window on the corresponding line entry. That entry is also no

> longer there. I did nothing (that I know of) to change this

I'll probably have a cc payment to process this week and I'll make a note to
look at the screen carefully when I process it.

I do know that I have NEVER had a transaction number flow onto the Make
deposits line when completing the cc deposit so I don't know where this is
coming from.