Customer Name not printing on MAILING labels

Posted by Andrew on December 27, 2008, 12:18 pm

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OK - QB 2009 Pro - here's a problem - I have created a couple of customer
entries with 'customer name', 'company name' and 'contact name' all having
valid information. Yet when I print Avery mailing labels, only the ADDRESS
portion of the records are being printed. Am I missing something obvious?
I've tried all sorts of combinations to get both the NAME as well as the
address to print.. ideally, it would be 'Customer Name' field that would
come out.

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Regards -

- Andrew

Posted by Laura on December 27, 2008, 1:09 pm

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> OK - QB 2009 Pro - here's a problem - I have created a couple of customer

> entries with 'customer name', 'company name' and 'contact name' all having

> valid information. Yet when I print Avery mailing labels, only the

> ADDRESS portion of the records are being printed. Am I missing something

> obvious? I've tried all sorts of combinations to get both the NAME as well

> as the address to print.. ideally, it would be 'Customer Name' field that

> would come out.

You need to make sure the customer name is included in the Billing Address
box. That seems to be where the labels are pulling the info for the labels.

Posted by Andrew on December 27, 2008, 1:51 pm

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Laura wrote:

>> OK - QB 2009 Pro - here's a problem - I have created a couple of

>> customer entries with 'customer name', 'company name' and 'contact

>> name' all having valid information. Yet when I print Avery mailing

>> labels, only the ADDRESS portion of the records are being printed. Am I

>> missing something obvious? I've tried all sorts of combinations

>> to get both the NAME as well as the address to print.. ideally, it

>> would be 'Customer Name' field that would come out.

> You need to make sure the customer name is included in the Billing

> Address box. That seems to be where the labels are pulling the info

> for the labels.

Laura - After I posted this, I saw this answer in some Intuit community
forum using some other Google search arguments. I must sat this is pretty
stupid; others also had the same question.. That means I have to keep a
completely duplicate copy of a 'name' in the address record simply to print
labels, despite the fact there are at least three named fields elsewhere
that could be picked up, perhaps with an optional 'Where is the name
located' option -- boy, this is dumb!

Thanks - not trying to shoot the messenger!

--
-------------------------------------------------------------
Regards -

- Andrew

Posted by Laura on December 27, 2008, 7:19 pm

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> Laura wrote:

>>> OK - QB 2009 Pro - here's a problem - I have created a couple of

>>> customer entries with 'customer name', 'company name' and 'contact

>>> name' all having valid information. Yet when I print Avery mailing

>>> labels, only the ADDRESS portion of the records are being printed. Am I

>>> missing something obvious? I've tried all sorts of combinations

>>> to get both the NAME as well as the address to print.. ideally, it

>>> would be 'Customer Name' field that would come out.

>> You need to make sure the customer name is included in the Billing

>> Address box. That seems to be where the labels are pulling the info

>> for the labels.

> Laura - After I posted this, I saw this answer in some Intuit community

> forum using some other Google search arguments. I must sat this is pretty

> stupid; others also had the same question.. That means I have to keep a

> completely duplicate copy of a 'name' in the address record simply to

> print labels, despite the fact there are at least three named fields

> elsewhere that could be picked up, perhaps with an optional 'Where is the

> name located' option -- boy, this is dumb!

You should know from your Quicken use that Intuit does some rather dumb
things.

If you fill in the Company name or First name/Last name then use the tab key
to move through the fields that name will show up on the first line of the
Bill To address. Just add the rest of the address to that box.

BTW, Invoices will also pull the info from this box so you will want to
include the name in this box if you ever need to print invoices for the club
members.

> Thanks - not trying to shoot the messenger!

No problem.