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Posted by Golden California Girls on December 3, 2007, 10:12 pm
Please log in for more thread options L wrote:
>>> Using QB 2007 with Windows XP. All updates applied......
>>>
>>> In the customer center, View tab is set to "Active Customers" and option
>>> is "Hierarchical View"
>>>
>>> When adding a new customer, the new record is NOT being placed
>>> alphabetically in the list. The new customer shows at the top of the
>>> list, and remains there - even after logging out and re-opening the file.
>>> The list can be re-sorted, of course, in single user mode. But our office
>>> is a mult-user environment. Asking the billing agent, the bookkeeper, the
>>> office manager and the LLC members to log out of QB in order that new
>>> customers appear correctly in the Customer Center is a royal pain.
>>>
>>> Has anyone any idea WHY new customers would not be placed sorted
>>> alphabetically?
>>>
>>> We did not have this problem in the past with QB 2006.
>>
>> Even accounting applications costing tens of thousands of dollars require
>> only single user use in order to run certain functions.
>>
> True.
>
> The complaint is not that "re-sorting" requires single user mode, but,
> rather, that adding a new job to the customer list NO LONGER places the new
> job alphabetically, as it did in past versions.
>
> Given that the customer center is 'scroll' rather than 'drop down' selection
> based, the fact that new customers are being placed improperly in the list
> UPON CREATION is -- well -- a pain.
>
>
Resort the customer list twice in a row. Should fix the problem. Don't ask
why, it is an Intuit product.
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