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Subject Author Date
Default Mail Client problems with QuickBooks Point of Sale Todd 01-14-2010
Posted by Todd on January 14, 2010, 2:49 pm
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Hi All,

I have a customer with three Quick Books Point of
Sale V9 (POS) workstations (XP-Pro SP3). On one
of the three workstations, Thunderbird V2.x and
POS get along perfectly. So, it does work.

On the other two workstations, POS insists I use
Outlook. The error message that comes up tells me to
set my default eMail client to something else if
I do not want Outlook, which is not installed.

I have gone into Control Panel, Internet Options,
Programs and set eMail client to Thunderbird.
No POS joy.

I have even set the default eMail to Hotmail, then
started Thunderbird and let Thunderbird's automatic
checker set it back. No Joy.

I upgraded one of the two workstations to Thunderbird 3.
Still no joy.

And, I am able to open Windows Explorer, right click
on a file, click on Send To and send it to Thunderbird
without a problem.

Is there some obscure registry setting the first workstation
has that the other two do not? Anyone know how to
workaround this problem?

Many thanks,
-T

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