Error Message - Memory could not be read : Part 2

Posted by RFJ on September 20, 2006, 6:34 am

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: quoted-printable

This is a continuation of a message posted yesterday that 'memory could =
not be read'.

Tx to everyone who contributed so far. As the thread was getting =
complicated I thought I'd summarise things - together with some /new =
information/ that suggests it may not be a hardware fault.

Just in case it is substantive, it is a UK edition.

The detailed message I get is :

Window Title for Error

QB Regular 2005 qbw32.exe - Application Error.

Detailed Message

The instruction at "0x00407634" referenced memory at "0x032bb1ffc". The =
memory could not be "read". Click OK to terminate the programme.

=20

Original Problem

a.. If I try to open my QB datafile from my pc I always get this error =
message independent of whether that file is on the server or my pc.
b.. There are no other preceding error messages.
c.. I /can/ open the datafile from another pc (ie it is not corrupt - =
but see below anyway).
What I've Done so Far
a.. I've taken out the memory chips and re-inserted them. I've also =
run a complete memory check using memtest86 v1.65; there were no errors.
b.. I've reindexed the data file and verified it.
c.. /NEW/ I can also open the data file on my pc if it is running in =
safe mode or in diagnostic start-up.
d.. /NEW/ I can also open the data file on my pc if I log on as a =
different user.
Bottom Line
It seems that there is something in my current user profile that is =
triggering the problem.

Question
Short of recreating another user (ie having to set up all email =
accounts, MSOffice settings, etc, etc, etc,.) does anyone have any ideas =
of isolating and removing the problem.

TIA

Rob
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This is a continuation of a message posted yesterday that =
=91memory could=20
not be read'.
 
Tx to everyone who contributed so far. As the thread was =
getting=20
complicated I thought I'd summarise things - together with some /new=20
information/ that suggests it may not be a hardware =
fault.
 
Just in case it is substantive, it is a UK =
edition.
 
The detailed message I get is :
 
Window Title for Error
<FONT=20
face=3DArial>QB Regular 2005 qbw32.exe =
=96 Application=20
Error.
<o:p><FONT=20
face=3DArial size=3D2></o:p> 
<o:p><FONT=20
face=3DArial size=3D2>Detailed =
Message</o:p>
The instruction at =930x00407634=94 referenced memory at =
=930x032bb1ffc=94. The=20
memory could not be =93read=94. Click OK to terminate the=20
programme.
<o:p><FONT=20
face=3DArial size=3D2> </o:p>
<o:p><FONT=20
face=3DArial size=3D2></o:p>
Original Problem
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>If I try to open my QB =
datafile from my pc=20
I always get this error message independent of whether that file is on =
the=20
server or my pc.</LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>There are no other preceding =
error=20
messages.</LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>I /can/ open the datafile =
from another pc=20
(ie it is not corrupt =96 but see below =
anyway).</LI></UL>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>What I've Done so=20
Far</DIV>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l1 level1 lfo2; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>I=92ve taken out the memory =
chips and=20
re-inserted them. I=92ve also run a complete memory check =
using memtest86=20
v1.65; there were no errors.</LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l1 level1 lfo2; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>I=92ve reindexed the data =
file and verified=20
it.</LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>/NEW/ I can also open the =
data file on my=20
pc if it is running in safe mode or in diagnostic =
start-up.</LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: =
list 36.0pt"><SPAN=20
lang=3DEN-GB>/NEW/ I can also open the =
data file on my=20
pc if I log on as a different user.</LI></UL>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>Bottom=20
Line</DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>It seems that there is =
something in my=20
current user profile that is triggering the problem.</DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB> </DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>Question</DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>Short of recreating another =
user (ie having=20
to set up all email accounts, MSOffice settings, etc, etc, etc,.) does =
anyone=20
have any ideas of isolating and removing the =
problem.</DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB> </DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>TIA </DIV>
<DIV class=3DMsoNormal=20
style=3D"MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list =
36.0pt"><SPAN=20
lang=3DEN-GB>Rob</DIV>
<UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc></UL></BODY></HTML>

------=

Posted by L on September 20, 2006, 8:21 am

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I found this while searching the US support data base (the link was session
related, so I cut/pasted the article)

Title Error: "qbw32.exe - Application Error: The instruction at OX([###])
referenced memory at OX([###]). The memory could not be 'read'." KB ID#:
319032 Categories: Data and Utilities Question: Why do I receive the
following error when I exit QuickBooks?

qbw32.exe - Application Error: The instruction at OX([###]) referenced
memory at OX([###]). The memory could not be 'read'.
Possible Cause: This error may occur when exiting QuickBooks immediately
after synchronizing contacts with Microsoft® Outlook® or Symantec ACT! TM.
Answer: The error will not affect functionality or data. You can close it
and continue normal activities.
Note: The error will not occur if you perform other functions in QuickBooks
after synchronizing contacts.
Last Modified: 10/22/2003 Created: 10/22/2003

I should mention that in the search there are other possibilities listed.
The UK website did not yeild any results. I found three possible responses
on the US website at http://www.quickbooks.com/support/index.html

Navigate to Error Messages. Select 'Basic and Pro' for the Product, Select
'2005 for Windows' as the Version. Enter the phrase 'the memory could not be
"read"'

Of all the error possibilities listed, I posted the above, because you had
stated the file itself is not damaged, and that the error only happens when
you open on your pc.

According to the knowledge base, you should close the error window, rather
than clicking OK to terminate the program.

If you are able to successfully open the file the error should (hopefully)
be resolved upon next closing the program - provided you 'perform other
functions' in QuickBooks.

Posted by RFJ on September 20, 2006, 8:38 am

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Tx for the suggestions - no luck I'm afraid with the one you pasted or the
others on the QB support website.

R

>I found this while searching the US support data base (the link was session

>related, so I cut/pasted the article)

> Title Error: "qbw32.exe - Application Error: The instruction at OX([###])

> referenced memory at OX([###]). The memory could not be 'read'." KB ID#:

> 319032 Categories: Data and Utilities Question: Why do I receive the

> following error when I exit QuickBooks?

> qbw32.exe - Application Error: The instruction at OX([###]) referenced

> memory at OX([###]). The memory could not be 'read'.

> Possible Cause: This error may occur when exiting QuickBooks immediately

> after synchronizing contacts with Microsoft® Outlook® or Symantec ACT! TM.

> Answer: The error will not affect functionality or data. You can close it

> and continue normal activities.

> Note: The error will not occur if you perform other functions in

> QuickBooks after synchronizing contacts.

> Last Modified: 10/22/2003 Created: 10/22/2003

> I should mention that in the search there are other possibilities listed.

> The UK website did not yeild any results. I found three possible responses

> on the US website at http://www.quickbooks.com/support/index.html

> Navigate to Error Messages. Select 'Basic and Pro' for the Product, Select

> '2005 for Windows' as the Version. Enter the phrase 'the memory could not

> be "read"'

> Of all the error possibilities listed, I posted the above, because you had

> stated the file itself is not damaged, and that the error only happens

> when you open on your pc.

> According to the knowledge base, you should close the error window, rather

> than clicking OK to terminate the program.

> If you are able to successfully open the file the error should (hopefully)

> be resolved upon next closing the program - provided you 'perform other

> functions' in QuickBooks.

Posted by HeyBub on September 20, 2006, 9:25 am

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RFJ wrote:

> This is a continuation of a message posted yesterday that 'memory

> could not be read'.

> Tx to everyone who contributed so far. As the thread was getting

> complicated I thought I'd summarise things - together with some /new

> information/ that suggests it may not be a hardware fault.

> Just in case it is substantive, it is a UK edition.

> The detailed message I get is :

> Window Title for Error

> QB Regular 2005 qbw32.exe - Application Error.

> Detailed Message

> The instruction at "0x00407634" referenced memory at "0x032bb1ffc".

> The memory could not be "read". Click OK to terminate the programme.

> Original Problem

> a.. If I try to open my QB datafile from my pc I always get this

> error message independent of whether that file is on the server or my

> pc.

> b.. There are no other preceding error messages.

> c.. I /can/ open the datafile from another pc (ie it is not corrupt

> - but see below anyway).

> What I've Done so Far

> a.. I've taken out the memory chips and re-inserted them. I've also

> run a complete memory check using memtest86 v1.65; there were no

> errors.

> b.. I've reindexed the data file and verified it.

> c.. /NEW/ I can also open the data file on my pc if it is running

> in safe mode or in diagnostic start-up.

> d.. /NEW/ I can also open the data file on my pc if I log on as a

> different user.

> Bottom Line

> It seems that there is something in my current user profile that is

> triggering the problem.

> Question

> Short of recreating another user (ie having to set up all email

> accounts, MSOffice settings, etc, etc, etc,.) does anyone have any

> ideas of isolating and removing the problem.

What version of Windows? If XP, post the above to:

microsoft.public.windowsxp.general

on the

msnews.microsoft.com

news server and I'll bet you'll get the correct answer in half a jiffy.

Posted by Golden California Girls on September 20, 2006, 11:05 am

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RFJ wrote:

> This is a continuation of a message posted yesterday that ‘memory could

> not be read'.

> Tx to everyone who contributed so far. As the thread was getting

> complicated I thought I'd summarise things - together with some /new

> information/ that suggests it may not be a hardware fault.

> Just in case it is substantive, it is a UK edition.

> The detailed message I get is :

> *Window Title for Error*

> QB Regular 2005 qbw32.exe – Application Error.

> *Detailed Message*

> The instruction at “0x00407634” referenced memory at “0x032bb1ffc”. The

> memory could not be “read”. Click OK to terminate the programme.

> *Original Problem*

> * If I try to open my QB datafile from my pc I always get this error

> message independent of whether that file is on the server or my pc.

> * There are no other preceding error messages.

> * I /can/ open the datafile from another pc (ie it is not corrupt –

> but see below anyway).

> *What I've Done so Far*

> * I’ve taken out the memory chips and re-inserted them. I’ve also

> run a complete memory check using memtest86 v1.65; there were no

> errors.

> * I’ve reindexed the data file and verified it.

> * /NEW/ I can also open the data file on my pc if it is running in

> safe mode or in diagnostic start-up.

> * /NEW/ I can also open the data file on my pc if I log on as a

> different user.

> *Bottom Line*

> It seems that there is something in my current user profile that is

> triggering the problem.

> *Question*

> Short of recreating another user (ie having to set up all email

> accounts, MSOffice settings, etc, etc, etc,.) does anyone have any ideas

> of isolating and removing the problem.

> TIA

> Rob

Ya got a virus.