Help with Stopping Multi Usee Access and Chat

Posted by miguel on March 20, 2009, 6:03 pm

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Hello,

Here's my question. One of my clients is running QB pro enterprise
9.0. End users can arbitrarily turn multi-user hosting on or off. They
don't even have to be logged on to a company file or even have a user
name and password. Thy simply file/utilities/enable multi user hosting
and whamoo, crashola!

After they cause these access problems, they claim they never touched
anything *ughh*. I can't really blame them, software needs to be
bulletproof and take into account end user errors. I'm shocked that QB
let's you toggle multi user access on or off without admin privileges
or any privileges for that matter.

I have tried stopping the service QBDB19, changing the password to an
incorrect password, everything. Yet when you turn on multi user
access, quickbooks 'repairs' the problem by re-establishing the
service credentials and turning the service on.

Is there any way to stop this madness?

Also, there are 9 people in the acct department that use the 'chat'
feature to socialize during working hours. The acct manager wants that
turned off. Any way I can turn it off permanently? When I disable it
through QB, they simply enable it again.

Posted by Haskel LaPort on March 20, 2009, 6:59 pm

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> Hello,

> Here's my question. One of my clients is running QB pro enterprise

> 9.0. End users can arbitrarily turn multi-user hosting on or off. They

> don't even have to be logged on to a company file or even have a user

> name and password. Thy simply file/utilities/enable multi user hosting

> and whamoo, crashola!

> After they cause these access problems, they claim they never touched

> anything *ughh*. I can't really blame them, software needs to be

> bulletproof and take into account end user errors. I'm shocked that QB

> let's you toggle multi user access on or off without admin privileges

> or any privileges for that matter.

> I have tried stopping the service QBDB19, changing the password to an

> incorrect password, everything. Yet when you turn on multi user

> access, quickbooks 'repairs' the problem by re-establishing the

> service credentials and turning the service on.

> Is there any way to stop this madness?

> Also, there are 9 people in the acct department that use the 'chat'

> feature to socialize during working hours. The acct manager wants that

> turned off. Any way I can turn it off permanently? When I disable it

> through QB, they simply enable it again.

Does that fact that any user that can run QB can also delete the data file
trouble you?

Posted by miguel on March 20, 2009, 9:34 pm

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> > Hello,

> > Here's my question. One of my clients is running QB pro enterprise

> > 9.0. End users can arbitrarily turn multi-user hosting on or off. They

> > don't even have to be logged on to a company file or even have a user

> > name and password. Thy simply file/utilities/enable multi user hosting

> > and whamoo, crashola!

> > After they cause these access problems, they claim they never touched

> > anything *ughh*. I can't really blame them, software needs to be

> > bulletproof and take into account end user errors. I'm shocked that QB

> > let's you toggle multi user access on or off without admin privileges

> > or any privileges for that matter.

> > I have tried stopping the service QBDB19, changing the password to an

> > incorrect password, everything. Yet when you turn on multi user

> > access, quickbooks 'repairs' the problem by re-establishing the

> > service credentials and turning the service on.

> > Is there any way to stop this madness?

> > Also, there are 9 people in the acct department that use the 'chat'

> > feature to socialize during working hours. The acct manager wants that

> > turned off. Any way I can turn it off permanently? When I disable it

> > through QB, they simply enable it again.

> Does that fact that any user that can run QB can also delete the data fil=

> trouble you?

I did not know that they can do that. They have r/w privs on the data
file in order for QB to work properly since its locked by the SQL they
should not be able to go into the folder and delete the QB file. But
if there is another way do delete it then yes, that's disturbing.

Posted by Haskel LaPort on March 21, 2009, 9:54 am

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> > Hello,

> > Here's my question. One of my clients is running QB pro enterprise

> > 9.0. End users can arbitrarily turn multi-user hosting on or off. They

> > don't even have to be logged on to a company file or even have a user

> > name and password. Thy simply file/utilities/enable multi user hosting

> > and whamoo, crashola!

> > After they cause these access problems, they claim they never touched

> > anything *ughh*. I can't really blame them, software needs to be

> > bulletproof and take into account end user errors. I'm shocked that QB

> > let's you toggle multi user access on or off without admin privileges

> > or any privileges for that matter.

> > I have tried stopping the service QBDB19, changing the password to an

> > incorrect password, everything. Yet when you turn on multi user

> > access, quickbooks 'repairs' the problem by re-establishing the

> > service credentials and turning the service on.

> > Is there any way to stop this madness?

> > Also, there are 9 people in the acct department that use the 'chat'

> > feature to socialize during working hours. The acct manager wants that

> > turned off. Any way I can turn it off permanently? When I disable it

> > through QB, they simply enable it again.

> Does that fact that any user that can run QB can also delete the data file

> trouble you?

Posted by Golden California Girls on March 21, 2009, 2:30 pm

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Haskel LaPort wrote:

>> > Hello,

>> > Here's my question. One of my clients is running QB pro enterprise

>> > 9.0. End users can arbitrarily turn multi-user hosting on or off. They

>> > don't even have to be logged on to a company file or even have a user

>> > name and password. Thy simply file/utilities/enable multi user hosting

>> > and whamoo, crashola!

>> > After they cause these access problems, they claim they never touched

>> > anything *ughh*. I can't really blame them, software needs to be

>> > bulletproof and take into account end user errors. I'm shocked that QB

>> > let's you toggle multi user access on or off without admin privileges

>> > or any privileges for that matter.

>> > I have tried stopping the service QBDB19, changing the password to an

>> > incorrect password, everything. Yet when you turn on multi user

>> > access, quickbooks 'repairs' the problem by re-establishing the

>> > service credentials and turning the service on.

>> > Is there any way to stop this madness?

>> > Also, there are 9 people in the acct department that use the 'chat'

>> > feature to socialize during working hours. The acct manager wants that

>> > turned off. Any way I can turn it off permanently? When I disable it

>> > through QB, they simply enable it again.

>> Does that fact that any user that can run QB can also delete the data

>> file

>> trouble you?

> I did not know that they can do that. They have r/w privs on the data

> file in order for QB to work properly since its locked by the SQL they

> should not be able to go into the folder and delete the QB file. But

> if there is another way do delete it then yes, that's disturbing.

> Me thinks you are confusing the QB database engine with Microsoft SQL.

I fully agree, he hasn't a clue about QB. Heck, he may not even have the QB SQL
service, a totally different beast from MS SQL running on the server. That
would explain all his symptoms. Of course if he would fully describe his setup
and what he fiddled with or changed that would be useful data points.