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Subject Author Date
Invoices seem to disappear jb.greenpen 10-27-2008
---> Re: Invoices seem to disappear Golden California Girls10-27-2008
Posted by jb.greenpen on October 27, 2008, 11:19 am
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I sent out about 10 invoices the way I always do (sent via Email from
within Quickbooks) and it appears that they went out fine because in
addition to sending them to my client, I bcc'd them to one of my own
email accounts. However, now I can't find the invoices in Quickbooks.
When I go to Invoices, a blank invoice comes up, which is normal. It
happens to be #1900. But, if I click the Back button, instead of
seeing Invoices #1999 through #1990, it immediately jumps to Invoice
#1989, which I sent out two weeks ago. Also, if I run the Open
Invoices report, I don't see the ten invoices listed at all.

Any ideas as to where I might find these invoices and why they're not
showing up in the usual places? Thanks in advance for any help.

Posted by Haskel LaPort on October 27, 2008, 12:48 pm
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>I sent out about 10 invoices the way I always do (sent via Email from
> within Quickbooks) and it appears that they went out fine because in
> addition to sending them to my client, I bcc'd them to one of my own
> email accounts. However, now I can't find the invoices in Quickbooks.
> When I go to Invoices, a blank invoice comes up, which is normal. It
> happens to be #1900. But, if I click the Back button, instead of
> seeing Invoices #1999 through #1990, it immediately jumps to Invoice
> #1989, which I sent out two weeks ago. Also, if I run the Open
> Invoices report, I don't see the ten invoices listed at all.
>
> Any ideas as to where I might find these invoices and why they're not
> showing up in the usual places? Thanks in advance for any help.


Sounds like you are perhaps opening up the wrong QuickBooks file, perhaps a
backup made prior to the issuance of the 10 invoices in question.


Posted by Golden California Girls on October 27, 2008, 11:02 pm
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jb.greenpen@gmail.com wrote:
> I sent out about 10 invoices the way I always do (sent via Email from
> within Quickbooks) and it appears that they went out fine because in
> addition to sending them to my client, I bcc'd them to one of my own
> email accounts. However, now I can't find the invoices in Quickbooks.
> When I go to Invoices, a blank invoice comes up, which is normal. It
> happens to be #1900. But, if I click the Back button, instead of
> seeing Invoices #1999 through #1990, it immediately jumps to Invoice
> #1989, which I sent out two weeks ago. Also, if I run the Open
> Invoices report, I don't see the ten invoices listed at all.
>
> Any ideas as to where I might find these invoices and why they're not
> showing up in the usual places? Thanks in advance for any help.

Open up you e-mail copy to yourself and look at the date. Then look at the date
of the one that comes up. See your problem?

Use the find button and search by number.


Posted by Haskel LaPort on October 28, 2008, 8:35 am
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> jb.greenpen@gmail.com wrote:
>> I sent out about 10 invoices the way I always do (sent via Email from
>> within Quickbooks) and it appears that they went out fine because in
>> addition to sending them to my client, I bcc'd them to one of my own
>> email accounts. However, now I can't find the invoices in Quickbooks.
>> When I go to Invoices, a blank invoice comes up, which is normal. It
>> happens to be #1900. But, if I click the Back button, instead of
>> seeing Invoices #1999 through #1990, it immediately jumps to Invoice
>> #1989, which I sent out two weeks ago. Also, if I run the Open
>> Invoices report, I don't see the ten invoices listed at all.
>>
>> Any ideas as to where I might find these invoices and why they're not
>> showing up in the usual places? Thanks in advance for any help.
>
> Open up you e-mail copy to yourself and look at the date. Then look at
> the date
> of the one that comes up. See your problem?
>
> Use the find button and search by number.

If I were looking I would start at the customer center.



>


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